70-284 MCSE Guide to Microsoft Exchange Server 2003 Administration

1
70-284 MCSE Guide to Microsoft Exchange Server
2003 Administration

• Chapter One
• Introduction to Exchange Server 2003

2
Objectives

• Describe different types of messaging systems
• Understand the features available in Exchange
  Server 2003
• List the new features available in Exchange
  Server 2003
• List the features removed from Exchange Server
  2003

3
Types of Messaging Systems

• Messaging systems are a standard part of almost
  every company
• Allow easy communication between all levels of
  staff in an organization
• Messaging systems can be divided into two
  categories
• Shared file messaging systems
• Database messaging

4
Shared File Messaging Systems

• Central server is used to store messages in files
• Client software is responsible for performing
  most of the work
• Early messaging systems were shared file
  messaging systems

5
Database Messaging Systems

• Use a central database to store the messages for
  all users
• Client software does not access the database
  directly
• Microsoft Exchange is a database messaging system

6
Exchange Server 2003

• Features
• Active Directory integration
• Cluster capable
• Policy-based management
• Recipient management flexibility
• Excellent client software

7
Exchange Server 2003 (continued)

• Features (continued)
• Address book manageability
• Public folders
• Scalability
• Security
• Disaster recovery
• Flexible upgrade options

8
Active Directory Integration

• Directory service for tracking user
  characteristics and system configuration
• Included in Exchange Server 2003

9
Activity 1-1 Installing Windows Server 2003

• Objective Install Windows Server 2003
• Description Windows Server 2003 is required
  before Exchange Server 2003 is installed

10
Activity 1-2 Configuring a Static IP Address

• Objective Configure your server with a static IP
  address
• Description Static IP address is needed so users
  have a consistent place to connect

11
Activity 1-3 Installing Active Directory

• Objective Install Active Directory
• Description Exchange Server 2003 requires Active
  Directory to store configuration information

12
Cluster Capable

• Allows applications to be installed on multiple
  servers but running on only one at a time
• If an application fails on one server, a second
  server takes over
• Important for highly available systems

13
Activity 1-4 Modifying Microsoft Internet
Explorer Default Security

• Objective Modify the default security settings
  of Internet Explorer
• Description You must reduce the security
  settings on your server to perform Web research

14
Policy-based Management

• Recipient policies
• Allow administrators to define criteria for
  groups of users to be managed
• Server policies
• Used to manage groups of servers

15
Recipient Management Flexibility

• Potential recipients
• Users (most common)
• Security groups
• Distribution groups
• Contacts
• Public folders

16
Excellent Client Software

• Exchange Server 2003 is capable of acting as a
  server for many different e-mail clients
• Many advanced features are available only when
  using Outlook as the client software

17
Excellent Client Software (continued)

• Outlook Web Access (OWA)
• A Web-based version of Outlook
• Simple Mail Transfer Protocol (SMTP)
• For mail delivery
• Post Office Protocol version 3 (POP3)
• Allows storage of messages in a single inbox
• Internet Message Access Protocol (IMAP)
• Allows message storage in multiple folders

18
Activity 1-5 Installing Internet Information
Services

• Objective Install Internet Information Services
  (IIS)
• Description IIS is required for Outlook Web
  Access

19
Address Book Manageability

• Global Address List (GAL)
• List of all users in an organization
• Application Service Provider (ASP)
• Ensures that each customer only has his own
  employees in the GAL

20
Public Folders

• Public folders are used by Exchange Server 2003
  to support
• Shared calendars
• Discussion groups
• Shared mailboxes
• Messaging applications

21
Scalability

• Scaling out
• A single application is installed on multiple
  servers
• Servers communicate to operate as a single system

22
Security

• Security is supported when users are sending
  messages
• Secure Multipurpose Internet Mail Extension
  (S/MIME)
• Encrypts Internet e-mail messages
• Secure Sockets Layer (SSL)
• Encrypts communication between servers and clients

23
Disaster Recovery

• NT Backup is installed with Exchange Server 2003
• Backs up the Exchange databases while being
  accessed
• Backs up and restores only entire Exchange
  databases
• Third-party software can restore individual
  messages

24
Flexible Upgrade Options

• Exchange Server 5.5 and Exchange 2000 Server can
  be upgraded to Exchange Server 2003
• Exchange 2000 Server can be upgraded with a
  simple in-place upgrade
• Exchange Server 2003 is installed over an
  existing Exchange 2000 server

25
New Features of Exchange Server 2003

• Improved OWA
• Kerberos authentication
• RPC over HTTP
• Mobile Services for Exchange

26
New Features of Exchange Server 2003 (continued)

• Query-based distribution groups
• Recovery storage group
• Enhanced clustering
• Internet Mail Wizard
• Connection filtering

27
Improved OWA

• The new version of OWA has almost the complete
  functionality of the full Outlook client
• Attachment blocking stops attachments with
  certain file extensions
• Junk e-mail filtering moves junk mail out of the
  main inbox and into a junk mail folder
• S/MIME allows OWA users to send encrypted e-mail

28
Kerberos Authentication

• The standard authentication protocol for all
  versions of Windows starting with Windows 2000
  Server and Professional
• Provides enhanced security over the older NTLM
  authentication

29
RPC over HTTP

• Remote procedure call (RPC) over Hypertext
  Transfer Protocol (HTTP)
• Allows mobile users to use the full Outlook
  client
• Connecting to Outlook client remotely required
  the use of a virtual private network (VPN)
  connection

30
Mobile Services for Exchange

• Allows mobile users to access their information
  stored on Exchange Server 2003

31
Query-based Distribution Groups

• Dynamically defines membership of a group based
  on a Lightweight Directory Access Protocol (LDAP)
  query
• Reduces time spent maintaining the memberships
  and makes lists more accurate

32
Recovery Storage Group

• Used to recover individual messages
• Previous versions required use of a spare server
  to recover individual mail messages

33
Enhanced Clustering

• Exchange Server 2003 supports using up to eight
  servers in a cluster
• Clustering support in Exchange 2000 Server only
  allowed for two servers in a cluster

34
Internet Mail Wizard

• Easier for administrators to configure their
  Exchange servers to connect with the Internet
• Functions controlled through the Internet Mail
  Wizard
• E-mail domains
• Relaying
• Rules for outbound messages

35
Connection Filtering

• Restricts which servers are allowed to send
  e-mail messages to an Exchange server
• Block lists provide data about IP addresses based
  on rules
• Lists configured to block incoming mail from the
  IP addresses
• Maintained by third parties and are accessible
  over the Internet

36
Features Removed in Exchange Server 2003

• Connectors for Lotus ccMail and Microsoft Mail
• Real-time collaboration features
• M drive
• Key Management Service

37
Connectors for Lotus ccMail and Microsoft Mail

• Lotus ccMail and Microsoft Mail have not been
  commonly used since the late 1990s
• If you require ongoing connectivity to either
  Lotus ccMail or Microsoft Mail, you should ensure
  that there is at least one Exchange 2000 server
  in your organization

38
Real-time Collaboration Features

• Provided real-time collaboration for instant
  messaging
• Supported multi-user conferences with text chat,
  sound, white boards, and video
• These features are now found in a separate
  product called Live Communications Server 2003

39
M Drive

• In previous versions of Exchange Server, the
  drive letter M was created on the server to
  provide access to the information store
• Some applications require the M drive
• The M drive is disabled by default in Exchange
  Server 2003
• Enabled if required for a software application

40
Key Management Service

• Both Windows 2000 Server and Windows Server 2003
  include Certificate Services, which replaces the
  functionality of the Key Management Service

41
Summary

• There are two generic types of messaging systems
  
• Shared file messaging systems
• Database messaging systems
• Exchange Server is a database messaging system

42
Summary (continued)

• Features of Exchange Server 2003 include

• Active Directory integration
• Cluster capable
• Policy-based management
• Recipient management flexibility
• Excellent client software

• Address book manageability
• Public folders
• Scalability
• Security
• Disaster recovery
• Flexible upgrade options

43
Summary (continued)

• New features of Exchange Server 2003

• Improved OWA
• Kerberos authentication
• RPC over HTTP
• Mobile Services for Exchange

• Query-based distribution groups
• Recovery storage group
• Enhanced clustering
• Internet Mail Wizard
• Connection filtering

44
Summary (continued)

• Features removed from Exchange Server 2003
  include
• Connectors for Lotus ccMail and Microsoft Mail
• Real-time collaboration features
• M drive
• Key Management Service