RCG Integrated Banking Solution

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• RCG Integrated Banking Solution

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Zone 1Smart Classify Identification

• Technologies adopted
• Facial Recognitions
• High Performance Cameras

• Highlights
• Brand New Services, State-of-the-art Technology
• Enable banks to provide personalized and
  privileged Services which meet customers needs.
• Integrate with CRM, enhance Customers
  Relationship.

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• Smart Classify Identification System
• In this zone, Smart Classify Identification
  System consists of a CCTV camera and RCG Facial
  Recognition System (FxAlert).
• A conventional camera commonly used in many of
  the offices for security purpose, is installed
  right at the entrance area. The camera captures
  facial images when customers walk pass the
  entrance area, the captured facial images will
  then be processed by the system. After the
  processing, customers are classified into 3
  categories, namely New Customers, Standard
  Customers and Premium Customers. Based on the
  classifications, the Customer Services
  Representative (CSR) can provide customized and
  personalized services tailored for each
  customers needs.
• This represents the foremost technology in the
  banking sector. Imagine when a new customer
  coming in, the system can process the
  identification smartly and your CSR can approach
  the new customer and provide him/her with prompt
  and tailor-made services.
• What about when a Premium customer walks in? The
  system can show customers name, last access time
  and the services subscribed. By then, your CSR
  can approach him/her and say Good Morning, Mr.
  Smith! How are you? A simple greeting means a
  thousand words of your cordial services provided
  to your customers.
• Smart Classify Identification system can
  assist customer services representatives to
  provide personalized and privileged services to
  your valuable customers.

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Welcome to RCG Bank. Our bank adopted different
biometric system to provide services with
enhanced security.
The Smart Classify Identification system
automatically classified customers into 3
categories, namely New Customers, Standard
Customers and Premium Customers.
Touch on the LCD Display. Your face will be shown
in the system.
If the system can recognize the customer, the
customer name and account type will be shown on
screen.
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If the customer is a Premium Account holder, The
screen will appear in Green, Customer name and
Account type will be shown on screen.
Touch on the LCD Display, systems indicate that
Premium Account is verified
When a person is not yet our customer, the screen
will appear in red. Customer Service
Representative can approach the new customer and
introduce the services to him/her. After a
person has joined our bank as new customer, you
can then add him/her into our VIP database.
Guide through the customer to zone 2
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Zone 2Intelligent Enrollment Kiosk

• Technologies adopted
• Facial and Fingerprint Recognitions
• RFID Cards

• Highlights
• Provide fast and efficient banking services
• Provide electronic and paperless transaction
• Shorten waiting time
• Enhanced security with transactions being
  verified by biometric technology
• Provide a terminal that extends the web services

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• Intelligent Enrollment Kiosk provides 2
  functions
• 1) Enabling premium customers to request bank
  services
• 2) Registration for premium customers.
• Different from the traditional kiosk which only
  provides the information and prints out waiting
  token, our Intelligent kiosk can pre-process
  transaction requests and verify customers
  identities by using biometric information.
  Requests are streamlined and distributed to
  different departments based on the account type
  and status. The kiosk can shorten customers
  waiting time, provide efficient and paperless
  electronic services to your customers as well as
  ensure your customers to enjoy services with
  superior user experiences. Let me show you how to
  enroll as a new premium customer.
• Scenario
• Mr. Smith goes to the bank, he wants to change
  some US dollars for his trip. He goes to the
  kiosk, requests the services, the amount will
  then be deducted from his bank account. He is
  requested to present his premium bank card, which
  is a RFID card that stores the biometric and
  account information for verifying his identity.
  After the verification process, Mr. Smith
  receives a token, he can then sit back and enjoy
  his Starbucks Coffee and music. After few minutes
  when the transaction is completed, the teller
  approaches him for the money and the receipt. Mr.
  Smith checks the receipt and verifies again by
  using his fingerprint and facial image. With
  that, the transaction is completed.

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Welcome to Join RCG Bank VIP services! To enjoy
our service, we will add your personal
information into our system. It is fast, easy and
takes you just few minutes to complete the
enrollment. Let me show you.
Press Premium Account Enrollment
First of all we must input the account number,
Bank staff will use his/her facial image and
fingerprint to login the system.
Bank staff will use his/her facial image and
fingerprint to login the system.
Press Next
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The Staff will enter the account number of the
client and verify his/her personal information.
Your personal information will be shown, lets
move on, if the information is correct.
Press Start
Then staff compares those information with those
on users ID card. Enrollment terminates if
personal information is invalid.
Check the ID and confirm whether it is correct.
Your personal information will be shown, please
check if it is correct. It is correct so lets
move on.
Press Next
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Then we can start the enrollment process, if all
the information is correct. User is requested to
scan his/her fingerprint for four times during
the enrolment.
Press your fingerprint onto the reader for 4
times.
Your fingerprint templates are recorded, we can
move on to the facial recognition enrolment.
Bank staff will enter the account number of
client and verify his/her personal information.
Your personal information will be shown, please
check if it is correct. It is correct so lets
move on.
Press Next
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To enroll your face, your facial image will be
captured for 4 times, the system will take four
shots.
Look at the Camera and press record for 4
times.
OK it is done for the facial enrollment.
Press Next
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After you have enrolled your biometric features,
all the templates will be saved in a RFID card.
The card is encrypted with public key
infrastructure (PKI). The data stored is
protected with high level of security, so dont
have to worry about any misuse of your personal
information.
Show your card onto the card reader
Thats it, Welcome to RCG bank and you can enjoy
our foremost banking services!
Wait for the program to be completed, and restart
to the standby mode.
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Zone 3 Bank Vault Area Access Kiosk

• Technologies adopted
• RFID
• Fingerprint recognitions
• Facial Recognitions
• Interactive Kiosk

• Highlights
• Keys versus Biometrics
• Password versus Biometrics
• Double verifications of biometric information
  which enhanced Security
• Interactive Kiosk which provides more information
  to the customer.

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• Bank Vault Area Access Kiosk
• Bank Vault Area is the place that requires
  highest security protections. Customers store
  their most valuable assets here, the bank must
  provide heightened security to safeguard
  customers properties.
• Traditionally, passwords or keys are used for
  security protections for the safe. However, is it
  really safe enough?
• Passwords can be forgotten, and keys can be
  pirated. Out integrated solutions seize the
  advantages of Biometric technology, where your
  body features will be performed as a Key to
  unlock the safe. To enhance security,
  double-factor verifications are used, customers
  are requested to verify their facial images and
  fingerprints to get access to the Vault Area.
• Moreover to unlock the safe, fingerprint
  verifications of both the customer and bank
  manager are required. The double verifications
  help to increase the level of security.

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Here is the RCG Bank Vault Access Kiosk. To
access our Vault Area, you are required to go
through the triple-factor verifications to verify
your identity. Here is the welcome screen.
Touch the screen to move to next Step.
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Firstly, you are asked to present your card onto
the Card reader.
Present the RFID card onto the card reader.
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Secondly, you are asked to verify your identity
with your fingerprint.
Present your finger onto the fingerprint reader.
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Lastly, you are asked to verify your identity
with your facial image.
Look at the Camera and verification starts.
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The system will start to locate your personal
particulars from our database. When all 3 factors
are matched with one single record, your
information will be shown in details on the
screen. For example, message shows the rental
period of your safe box. To display the location
of your safe box, press the button, or you can
press logout to quit.
Press Safe Box Location button to move on.
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Then system indicates the location of your safe
box. You can access your safe box with the help
of our service manager.
Shows the Animation.
When you reach the safe, for security reasons the
system requires the next level of verifications
to unlock your safe. The system requires
verifications of 2-persons fingerprints, one
from the safe owner, the other one from the
service manager, to unlock the safe. Our product
S903 supports AB access mode, which is
especially designed for this kind of high
security applications.
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THANK YOU