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• 
  
• Leadership Presentation
• Effective Communications
• PDG Larry W. Barton
• [phone]
• E-mail -- lbarton_at_nb.sympatico.ca

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• Definition of Effective Communication
• Effective communication is a two-way process -
  sending the right message, that is also being
  correctly received and understood by the other
  person.

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Communication StylesVisual Learning

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Visual Learning is a learning style in which
ideas, concepts, data and other information are
associated with images and techniques

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Visual learner qualities- Have great
instinctive direction- Can easily visualize
objects

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Communication StylesAuditory Learning

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Auditory Learning A learning style in which a
person learns through listening

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Qualities of Auditory learners - Read to
themself out loud - Be good at explaining things
- Remembering names - Follow spoken directions
well

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Communication StylesKinesthetic Learning

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• Kinesthetic Learning
• learning style in which learning takes place by
  the person actually carrying out a physical
  activity

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Qualities of Kinesthetic learners- From doing
the activity- Being part of activity- Very high
hand-eye coordination - Very quick receptors

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10 Rules for Listening-
Stop Talking- Create a Space - Hold Your
Judgments- Don't Be a Label Reader - Open Your
Mind

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10 Rules for Listening (cont)-
Focus- Visualize- Remember Names- Question-
Be Aware

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Barriers to Effective
Listening- Difficulty listening to other people
- Know what we are going to hear- Seeking
confirmation, not information - What's being
said is getting in the way of what needs be said.

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Effective Listening Skills-
Listen for ideas, not facts- Judge content, not
delivery - Listen optimistically- Do not jump
to conclusions- Be flexible - Concentrate

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Effective Listening Skills (cont)- Do
not think ahead of the speaker- Work at
listening - Keep emotions under control- Open
your mind - Breathe slowly and deeply- Relax
physically, get comfortable

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Eye ContactEye is one of
the most important nonverbal channels you have
for communication and connecting with other
people.look them in the eye/window to the soul

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"As soon as you find the one to marry, just
shut up and listen." Unknown...

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"A man is already halfway in love with any
woman who listens to him." Brendan Francis...

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A bore is a person who talks when you wish him
to listen." Ambrose Bierce

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Thanks for
ListeningLeadership TeamDoug SmallDon
SmithLarry Barton