Business Casing and Financial Validation

1
Business Casing and Financial Validation
SITUATION The IT and Operations organizations of
a major company had recently organized into a
shared-service setup prior to that, dedicated
support was provided individually to each
business unit. While moving to the
shared-service model, many of the existing
processes and deliverables were undefined, and
there was no agreed mechanism to communicate
needs, manage resources and deliverables in a
timely and cost effective manner. As a
consequence, requirements were not adequately
understood, projects suffered capacity
constraints, and overall project progress was
slow and expensive.

• KEY ISSUES
• Lack of integration Products/processes needed to
  be integrated across multiple business units
• Lack of co-ordination Projects needed to be
  co-ordinated across needs and dependencies
• Inconsistent processes/structures Processes and
  structures needed to be standardized in working
  with Business Units/Service Units
• Lack of financial validation that the shared
  services model was indeed cost effective

IAS CONTRIBUTIONS
Contact Us to Learn what we did to achieve these
Results

• RESULTS
• Built a fully functional Shared services
  operational model including process mapping,
  user interface, task tracking, and management
  reporting systems
• built business cases to compare existing business
  model vs. shared services model and evaluate
  savings estimates
• 35 annualized operational cost savings as a
  result of implementing our improvements to the
  shared services set up