Kein Folientitel

1
Putting the Enterprise into the Enterprise System
The Dream of Information Integration vs. Nightmare
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2
Points to Ponder

• The allure of enterprise system
• When system and strategy clash
• Its the vendor not the customer best practice
• The impact on an organization
• An ES imposes its own logic on a companys
  strategy, culture, and organization
• ES can deliver great rewards, but the risksthey
  carry are equally great
• Stress the enterprise not the system
• The role of management
• what, when, where, who, how
• Control ES or controlled by ES

3
Better Inventory Planning
Total Inventory Days of Supply
78
Industrial
18
47
Chemical
23
Packaged
70
Goods
45
Computer
67
Electronic
39
88
Telecom
44
Source Pittiglio Rabin Todd McGrath
4
On-Time Delivery
Available to Promise
Median
Best-in-Class
81.1
Customer
Request Date
94.6
89.9
Commit Date
97.1
Source Pittiglio Rabin Todd McGrath
5
Improving Cash Flow
Cash-to-Cash Cycle Times (calendar days)
77.8
Industrial
17.2
59
Chemical
25.0
Packaged
85
45.0
Goods
Computer
97.4
24.7
Electronic
130.1
Telecom
45.6
Source Pittiglio Rabin Todd McGrath
6
Solution Maps - Business Models for Coherent and
Comprehensive Industry Solution
Enterprise Management
Customer Care
Research Development
Procurement
Manufacturing
Distribution
BusinessSupport
7
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ERS /Retro billing
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9
Benchmarking
Differentiation
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Cost Drivers
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10
Solution Maps Designing the Business
Solution Map
Dimension of Business Design
Leadership
People
Organizational Structure
Process
Empowered by
Business process driven configuration
Infrastructure
11
Solution Maps Assuring Customer Success
Certified business partners
Solution Map
Enterprise- specific solution
Products
Products
Processes
Processes
People
People
SAP subsidiaries
Feedback
12
Solution Maps Building the IT-Solution
Level 1
Level 2
Solution fit of software products Timeline for
software solution
13
Business Application Architecture
Enterprise Management
SEM
Customer Partner Relationship Management
Product Creation
Business Intelligence
Supply Chain Planning Optimization
Supply Chain Execution
Business Support Infrastructure
14
Business Intelligence is Everything That Helps
People to Make the Right Decisions - in Time
2
1
FeedbackCollection performance date
AlignmentLinking strategy to departmental goals
4
ActionAdopting strategy to emerging conditions
3
LearningAnalyzing and simulating alternatives
15
Decisions Based on Measurements
Solution Map
Key Performance Indicators

• Enterprise Management
• Value creation
• Long-term growth
• Customer Relationship Management
• Customer satisfaction
• Innovation
• Product innovation rate
• Market share
• Operations
• Total inventory days of supply
• Orders on time
• Business Support
• Employee satisfaction
• Overhead cost rate