>From academic research:

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INTRODUCTION

• gtFrom academic research
• . The history of work.
• . The history of Industrial Revolution
• gtgtFrom Practical work
• .Consultant to Organizations
• gtgtgtThe approach used for this book combined
  participant observations with semi-clinical
  interviews and small group discussion

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Part one Knowledge and Computer-Mediated Work.

• The laboring body Suffering and skill in
  production
• The abstraction of industrial work
• The white collar body in history
• Office technology as exile and integration
• Mastering the electronic text

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Chapter one The laboring body Suffering and
skill in production

• The history of the relation between the progress
  and the body
• The early factory and the problem of the body.
• The paradox of the body
• The body was as well a source of effort as a
  source of skill
• The purification of effort
• The scientific approach of management Taylorism

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Chapter TwoThe abstraction of industrial work

• The bodys virtuosity at work
• The dissociation of sentience and knowledge
• From action-centered to intellective skill
• Computer mediated work and the problem of meaning

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Chapter ThreeThe white-collar body in history

• The unique etiology of white-collar work
• Executive management as craft
• How executive work was rationalized
• Middle management and the demands of acting-with
• The origins of clerical work

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Chapter FourOffice technology as exile and
integration

• Automating and informating the white-collar
  workplace
• Automating the office
• Informating the office Work as electronic text

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Chapter FiveMastering the electronic text

• Action-centered skill and oral culture
• Competence and performance when work is
  textualized
• Patterns of cognition in action-centered and
  intellective skills
• The social psychological significance of
  intellective skills
• Technology and the burden of change

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Chapter SixWhat was managerial authority?

• Early sources of managerial authority
• The manager as scientist
• The new equation status, ability, and the right
  to command
• Recent challenges to managerial authority

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Chapter SevenThe dominion of the smart machine

• The managerial meaning of automation
• The terror of command and the revenge of
  submission
• Authority maintains its distance

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Chapter EightThe limit of hierarchy in an
informated organization

• Who will harvest
• Life at the data interface
• Informating Autonomous process or conscious
  strategy

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Part three The material dimension of power

• The information panopticon
• Panoptic power and the social text

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Conclusion

• There are several lessons to be learned here
• The requirements of an informating strategy
  support developing the ideological context and
  the social skills necessary to plan and implement
  an informating strategy.
• The demands for the distribution of knowledge to
  accelerate the need of positive change.
• The need of organizational innovations.