Safety Culture Maturity Model (SCMM)

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Safety Culture Maturity Model(SCMM)
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Improvements in HSE Performance

• Behaviour
• Visible leadership / personal accountability
• Shared purpose belief
• Aligned performance commitment external view
• HSE delivers business value

• Engineering improvements
• Hardware improvements
• Safety emphasis
• EH Compliance

• Integrated HSE-MS
• Reporting
• Assurance
• Competence
• Risk Management

Incident rate
Time
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SCMM - what is it ?

• Tool technique to improve safety performance
• Systematic process to assist in
• the establishment of the current culture and
• identifying actions necessary to reach the next
  level.
• Developed by the Kiel Centre HSE to tackle the
  behavioural cultural issues offshore.
• Identifies five cultural levels
• Cultural level measured by evaluating against 10
  elements management commitment visibility,
  communication, safety vs production, learning
  organisation, safety resources, participation,
  shared perceptions, trust, IR/job satisfaction
  training.

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SCMM - the 5 Stages.
Develop consistency fight complacency.
Engage all staff co-operation commitment
GENERATIVE HSE is how we do business round here
PROACTIVE we work on the problems that we still
find
Realise importance of frontline staff dev
personal responsibility
CALCULATIVE we have systems in place to manage
all hazards
Management Commitment
REACTIVE Safety is important, we do a lot every
time we have an accident
Increasing Trust/Accountability
PATHOLOGICAL who cares as long as were not
caught
Increasingly informed
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SCMM - Characteristics?
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SCMM Delivery.

• Interactive workshop format, which allows
  participants to use a card-sort method to
  identify the current levels of safety culture
  maturity for each of the 10 elements.
• Working in pairs, participants used the card-sort
  method to identify current levels of safety
  culture maturity for each of the 10 elements.
• Individual ratings summarised on a wall chart.
• Working through each of the 10 elements,
  participants
• explained why they chose this level of safety
  culture maturity and identified practical and
  realistic action which they believed would move
  forward safety culture to the next level of
  maturity.

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SCMM Where are we ?

• End 2001 FPS level general view between levels 2
  3.

• End 2003 2004 Kinneil progress review
• sessions.
• End 2003 Dalmeny HP

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Output - Leadership.
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Output -Shift Teams.
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Output - Contractors
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Next Level A Step Change
QUESTION How do we hold onto these gains, and
establish the basis for the next step change in
our culture maturity?
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Seeing Ourselves.

• .as Others See Us

Simple tool technique for comparing how you see
yourself, how others see you. Based on set of
visible / audible HSE behaviours for Managers,
Supervisors, non managers/supervisors
Contractors. Perceived frequently with which we
demonstrate good HSE behaviours gap
analysis. Aligned to learnings from Texas City.
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Seeing Ourselves-delivery

• Texas City pre-read question set at point of
  registration for the session via peoplesoft.
• Interactive workshop format, which discusses HSE
  behaviours using their participants experience
  Texas City pre-read work.
• Participants use a gap analysis work book to
  assess their own HSE behaviours on a scale of 1
  5 against those best practice behaviours.
• Participants assess their line manager
  subordinate team members behaviours on a scale of
  1 5.
• Analysis of behavioural ratings to identify areas
  for improvement.
• Commitment to making a specific change to
  behaviours to prevent potential for an event such
  as Texas City send postcard to DM.

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Improvement Virtous Cycle.
Active Monitoring Culture Permit Audits HSE
Inspections ASAs
Re-active Monitoring Trends Incidents Events Inve
stigations
Internal External Audits
Learning Research Industry Bodies Best Practices
Regulatory
Group SPU
OUTPUT Seeing Ourselves as Others See Us
Risk Assessed Plans
Organisation 4 Cs
Step Change in HSE Performance

• Plan Implement Delivery
• Year 1, Year 2, Year 3

Audit Review