Professional Growth

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• Professional Growth
• Rate of Turnover  
• Leadership Style
• Dress
• Length of day
• life/work balance  
• Internal Communication  
• Values of Organization  
• Value for Employees  
• Physical Plant  
• Reputation of CEO   

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do things right
do the right thing
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harmony
appreciation
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• 1926??????????,30?????,90????,03?????,????,?????
• Just in time, lean management
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• Google
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Google ?

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• Lead user research method
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• Ritz Carlton
• We are ladies and gentlemen serving ladies and
  gentlemen

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5 ways of being

• Be welcoming
• Be genuine
• Be considerate
• Be knowledgeable
• Be involved

• Invites costumers back
• To connect, discover and respond, listening is
  only one part
• Mindful of needs, creating win win
• Love what you do, share knowledge, enhancing
  customers experience
• Be involved in the co. at large, and in community

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Whole foods???

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Shouldice hospital

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  Shouldice???Mrs. W.H. Urguhart???Daryl J.B.
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• Pay
• Treatment
• Utilization
• Meaning

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