Title: Distribution, sale, marketing
1Distribution, sale, marketing
2The main idea of the productive process
3Distribution, sale, marketing
- The main objective of distribution, sale and
marketing - To encourage the most important objective of the
firm the sale of the product - Basic problems
- Before starting of the production it is necessary
to obtain the information about the market needs - what kind of products will be produced
- what amount of products will be produced
- what way of production will be used
- which business partners will be asked for
co-operation (decisions about sub-suppliers) - To sell the product after its finishing how to
get the product to customers
4The sale and the distribution
- The sale
- an act of the exchange, to that happen on the
market - at the sale the seller obliges to transfer the
property right to use for the buyer and the buyer
obliges to pay the purchase price - The sale is directed with
- The valid legislation (business code, exchange
code, other regulations) - The social and ethic standards
- The distribution
- ensures the offer and sale of produced goods or
services - The firms run is assured with the constantly
repeating process of the creation and the - evaluation of the firms performance
- The performance creation
- is connected with the buying of the basic
productive factors and their reprocessing into
the form of goods or services - The evaluation of the firms performance
- is connected with the searching of the customers
and the physical distribution of goods and the
providing of deliveries and services to the
customer
5The evaluation of the firms performance
- Evaluation can be expressed with the following
scheme called the closed value cycle - Money ? productive factors ? productive process ?
products and services ? evaluation ? money
6The sale and the distribution
- The basic activities of the sale and the
distribution - The elaboration of strategy and the plan of the
way of distribution and sale. This elaboration
comes from the structure of the productive
programs and the form and type of the production - The analysis of the sale and the management of
the costs connected with the sale - Receipt of orders and the orders management
- The contact with the customers
- The physical distribution (this physical
distribution is usually not connected with the
building production) - The management of the stores of the final
products and their storing (except the building
production, because in the case of the building
production the storing of final production is not
actual) - The packing (this activity is not connected with
the building production as well)
7The sale and the distribution
- The costs of sale
- For the needs of monitoring and management these
costs could be classified according to the
following aspects - According to the purpose the cots connected
with transport, service, advertising and
promotion, storing of final products, demand on
customers - According to the kinds the costs in the
structure of material costs, wage costs, costs
for the services of the non-material character
(phone, post, accommodation), others more closely
unspecified costs
8Marketing
- The activity connected with the communication
between the firm and the market (or the situation
on the market) necessary for detection of market
needs and their satisfaction - The marketing in the firm is connected especially
with - following activities
- The detection of market needs
- Implementation of the production according to the
detected needs - The choice of suitable providers of material and
the services for this production - The marketing we can divide into two areas
- Marketing in the firm
- Marketing of the firms surrounding
9Marketing in the firm
- The marketing in the firm is applied in
- In the organisation structures
- In the firms conception
- In the firms strategy
10Marketing in organisation structures
- The relation between the marketing and the
organisation - structure in the firm
- it is necessary to create certain organisation
structure in the firm that is corresponding to
the needs of marketing - it is good to establish particular firms organs
with corresponding authorities and responsibility
for the strategic leadership of the firm that are
able to - monitor the market in the longer time horizon,
- predict or forecast the expected market
development - provide relevant information to the firms
management
11Marketing in the firms conception
- Marketing conception
- supposed way or plan, how to sell production best
and most efficiently and how to make customers to
prefer this products before the products of our
competition - Possible conceptions
- Productive conception
- tries to keep low production costs and low sale
prices - the presumption of this conception is the fact
that the customers know the quality of the
provider and of the competition as well - we talk about the price competition
- Product conception
- the firm has the effort to keep the price of
production and to compete in the products or
deliverys quality and its increasing
12Marketing in the firms conception
- Sale conception
- the firm has the effort to persuade the customers
with all ways to purchase the products - Marketing conception
- the firm has the effort to deliver only the
desired products, so the firm concentrates on the
monitoring of demand for particular products and
tries to adapt the production to the market
needs. - this is possible only in the case of very
adaptable firm and firms production - Humane conception
- this conception besides the other previous
aspects includes also the personal needs and the
long term needs of the society
13Marketing in the firms strategy
- The marketing strategy
- The marketing strategy expresses mainly the
particular ways of the successful development of
the firm - The marketing strategy involves following fields
- Intensive growth
- the firm wants to achieve higher use of
intra-plant reserves of the firm for the
assurance of desired position on the market - Integrating growth
- includes the integrating of the firm with others
commercial subjects. This integrating can be - backward (the firm integrates with the providers)
- feedforward (the firm integrates with the
customers) - horizontal (the firm integrates with other
producers)
14Marketing in the firms strategy
- Complex growth
- is connected with the assurance of particular
deliveries and the production with own sources. - (The production is extended about the activities
that were in advance delivered by suppliers. This
extension could bring lower costs connected with
the assurance of these needed deliveries.) - Diversion growth
- this strategy is connected with the extension of
the production about next kinds of products,
services etc. - the firm offers wider range of the products,
services etc.
15The marketing of the surroundings
- The marketing of the surroundings of the firm
includes - Finding out of the information about the
competition. - The firm has to monitor
- The current competition
- prices, the amount of produced goods, the
technological ways of goods or services
elaboration, the demand for their production etc. - Possible new competition
- potential rivals in enterprise and their
possibilities to enter our market - Substitutive products
- firms that are able to produce the goods that can
substitute our products in the consumption
16The marketing of the surroundings
- The market research.
- The market research should give the answer to
the following questions - Who creates the market, what market subject we
can find on the market, who creates our
competition? - What the market applies, what products,
deliveries and services are asked? It is good to
find out the products or services with the
highest demand that means what kind of products
we should produce to achieve the highest returns - Who buys on the market? (information about
customers, why customers buy) -
- Information about the market it is possible to
obtain from - Own information obtained with the distribution
and sale - The information obtained from the questionnaire
research asking for the market needs
17The marketing mix
- The marketing mix involves these tools
- Product
- monitoring of the quality of the product, the
technical level, guarantees, necessary
maintenance, service etc., the choice of the
production with the highest demand - Market logistic
- ensures the optimal location of the production,
the optimal choice of our suppliers and the
providers (with regard to the distance to the
productive place and their reliability and
responsibility), the optimal location of the
stores, the stores quantity and the sales
channels. - Sale price
- The products price is very important area
connected with the product, the price assigned
according to the - costs and supposed profit connected with the
certain products elaboration (the price should
cover the costs connected with the goods
production) - situation on the market (the price of products
should be able to compete to the other products
on the market) - Promotion
- to give information about the product to
customers, about the product price, about product
quality, about the advantages connected with our
products. - (This can be done with the help of the suitable
advertising, in the case of industrial production
we can use the personal sale etc.)
18Public relation
- Besides the quality and the quantity of
production and the prices of the products the
firm is also judged according to the - relation to the environment,
- relation to the employees,
- relation to the rate of support to the charitable
establishment etc. - The firm that doesnt fill these conceptions has
wrong image. Good image of the firm is usually
appreciated by - providers
- customers
- employees
- The main objective of the public relation its to
increase image of firm - the drive for the good relation with the media
- regular information about the firm to the public
in the form of the news, conferences, the reports
of the firms economy, etc. - access of the firm to the public
- financial support of the public matters