PEER EXPERIENCE AND REFLECTIVE LEARNING (PEARL) UNDER JNNURM

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PEER EXPERIENCE AND REFLECTIVE LEARNING (PEARL)
UNDER JNNURM
National Institute of Urban Affairs (NIUA), New
Delhi www.niua.org www.indiaurbanportal.in
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Peer Experience And Reflective Learning (PEARL)
Knowledge sharing and cross-learning among JNNURM
cities through effective knowledge networking.
Activities

• The PEARL website (India Urban Portal)
• Documentation of Urban Initiatives
• Quarterly Newsletter - PEARL Update
• National and Groups Workshops
• Exposure Visits and Twinning of Cities
• Capacity Building Programmes

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PEARL Website India Urban Portalwww.indiaurbanp
ortal.in

• PEARL website is operational and linked with
  JNNURM website. The site provides a
  knowledge-sharing platform for interaction and
  discussion.
• This website documents Best Practices, JNNURM
  Projects, JNNURM Reforms, News / Events, Data
  /Resources, Publications, Gallery (Photos
  Films) and Newsletters
• An average monthly hit of more than 2,00,000 is
  being reached.
• A help desk facility is provided through PEARL in
  collaboration with the Urban Resource Link of
  ASCI.

• A e-Group and a online e-Discussion Forum is
  also available.

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PEARL Activities

• Exposure Visits
• Exposure visit for Elected Representatives to
  Ahmedabad Municipal Corporation in collaboration
  with CEPT University, Ahmedabad on 24th and 25th
  November 2011. Honble Mayor Councilor, Gangtok
  attended the event.
• Exposure visit for Women Councilors at Pune and
  Pimpri Chinchwad Municipal Corporation in
  collaboration with YASHDA Pune on 28th and 29th
  November 2011. Women Councilors attended the
  event.
• Exposure visit for North-East and Jammu Kashmir
  Cities in collaboration with ATI, Mysore at
  Mysore and Bangalore Municipal Corporations
  between 26th and 29th February 2012

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PEARL Other Additional Activities

• Knowledge Network Support Unit (KNSU) Cities
  Alliance (CA) Support - CA and NIUA are providing
  knowledge support to PEARL through KNSU
• A study on Knowledge Needs Assessment (KNA) for
  JNNURM cities is underway to develop a report and
  a common template that can best serve for KNA of
  JNNURM cities.
• WSP is working with NIUA to document information
  on Urban Reform Communication
• USAID and DFID has extended support to PEARL
• ADB is providing knowledge products to the
  network

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Awards under JNNURM

• Awards for Excellence for Sub-Mission on Urban
  Infrastructure Governance, JNNURM, 2010-2011

Sl.No Performance Awards -2011 City
1 Best City for 2011 Pimpri Chinchwad Municipal Corporation
2 Award for Improvement in Water Supply and Wastewater Sector Pimpri Chinchwad Municipal Corporation
3 Award for Improvement in Solid Waste Management Sector Kanpur Municipal Corporation
4 Award for Implementation of Reforms pertaining to Financial Sustainability Bruhat Bengaluru Mahanagara Pallike
5 Award for Implementation of Reforms pertaining to Improvement in Governance Greater Hyderabad Municipal Corporation
6 Award for Completed Projects Guwahati Municipal Corporation
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Rajkot Municipal Corporation Three Urban
Initiatives

• Rajkot Solid Waste Management
• Rajkot Transport
• Rajkot m-Governance

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Urban InitiativeSolid Waste Management Rajkot

• Launched a dual campaign
• raise public awareness,
• improve coverage and quality of service and
  disposal through PPP
• Building Pay and use toilets in different part
  of city
• A clean city a place among 10 cleanest cities
• JNNURM fund (SWM) Rs.8.70 crore
• Purchase of equipment vehicles for collection
  transportation of waste Rs. 5.00 crore

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Urban InitiativeSolid Waste Management Rajkot

• Process
• Earlier RMC collected 25 of total garbage from
  household (HH)
• Todays coverage is 90 by hiring 1000 women from
  Sakhi Mandals (SHGs), who are paid Rs.10/- Per
  HH/month for 3 hrs. service
• Sakhis adds up Rs.3500-/ month by selling
  recyclable material

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Urban InitiativeSolid Waste Management Rajkot

• One day one ward campaign/(25 wards)
• Hawkers were taken off from streets and located
  in a four walled open plot for Rs.25 per
  thela/month. Attached to open market is a pay
  and use toilet _at_ Rs.1 free for women and
  children
• 150 pay and use toilets
• Built seven high-end toilets on BOT basis for
  Rs.2/Rs.5 each use generating revenue through
  sale of advt. rights.
• Processing Disposal of Waste through PPP
• RMC gave 30 acres of waste land on lease at
  Rs.1/sq.mt to private operator (PO) agreed to
  deliver 300 MT to garbage/day along with two lakh
  litres of water/day electricity for operation

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Urban InitiativeSolid Waste Management Rajkot

• Processing of Waste by PO
• Segregation into dry, waste and inert material
  automated
• Produces daily -
• 40 T of organic compost
• 70 T of green/slow burning coal
• 2.5 T of plastic lump
• Wet waste (20 -30) make organic compost
• Dry waste (30 - 40) to make green coal sold to
  ceramic factories and cement industry
• Plastic lump solid to manufacture irrigation
  pipes
• Recyclable waste (3 to 5) is segregated and sold

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Urban InitiativeSolid Waste Management Rajkot

• Private Operator
• Scientific landfill site adjacent to waste
  processing and is paid for by RMC through JNNURM
  funds
• Includes development of bunds, layers of
  geo-textile clay lechate drains
• Only 10 to 15 of total waste (inert material)
  to landfill site
• RMC pay PO Rs.220/T of inert waste going to site
  subject to maximum of 20 of total waste (MSW
  Rules 2000)

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Urban InitiativePPP for City Bus Services Rajkot

• The main problems faced were
• Increasing number of auto rickshaws
• on the road
• Lack of public transport
• Growing number of private vehicles
• Congestion in transport
• The Rajkot Municipal Corporation (RMC) decided to
  take up the issue of public transportation under
  PPP model under comprehensive strategic
  management exercise under JNNRUM scheme.
• The goal of Rajkot Urban Transportation (RUT)
  sanctioned under the JNNURM scheme at RMC is to
  provide sustainable and cost effective city bus
  services to the residents of Rajkot and nearby
  localities. Along with this the privatization is
  also aimed at reducing the financial and
  administrative burden of RMC.

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Urban InitiativePPP for City Bus Services Rajkot

• Process
• Traffic and transport survey was conducted
• Through comprehensive tender process, the highest
  bidder was awarded the project for seven
  operational years.
• Initially, Raj City Bus Services had agreed to
  operate on the 45 routes in Rajkot city as
  operated by GSRTC and rolling out fleet of 50
  Compressed Natural Gas (CNG) fuelled buses.
  Gradually 200 more buses would be slotted in the
  same system.
• Contract Modalities
• On contract RMC provided 10 zones for operations.
• Operator had to pay the royalty of Rs. 60.5
  Lakhs.
• Bus services are operational in only one zone and
  in other zones it is yet to be operational.
• On contract 125 routes are identified but not yet
  operational.
• Bus stand and stop pillars are constructed by
  RMC.
• Operator shall take the income from the
  advertisements for both outer and inner circulars.

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Urban InitiativePPP for City Bus Services Rajkot

• Outcome of the Project
• The operational issues concerning the route
  allotment and bus stops have not come up as the
  operations are limited to very few routes.

Object Number
No. Of Buses 454
Monthly income 32, 00,000.00
Passenger per day traveling 20,000.00
Operating Km. 10,200.00
Schedule 51
Trip 408
Centre control point Trikonbaug as per contract with R.M.C. Code 13. Centre control point Trikonbaug as per contract with R.M.C. Code 13.

• Impact
• Rajkot Bus Services till now has been appreciated
  and accepted by citizens, as it is reducing
  dependency on traditional mode of transportation.
  Like all major bus services it has provided space
  for women and passes coupon facility. Citizen
  portal provided under RMC website also has
  postings on the RTU services. One thing that has
  unanimously been felt is the extension of
  services as well as the frequency of the
  services.
• Operators as service providers, provides good
  services but on financial grounds they are
  incurring losses and are also not providing some
  of the basic infrastructure as agreed in the
  contract. However, on the part of road services,
  they have kept it in good shape and passengers
  are satisfied using the services.

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Urban Initiativem-Governance Rajkot

• Brief Description of the project

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Urban Initiativem-Governance Rajkot
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Urban Initiativem-Governance Rajkot

• Process
• Technology Process Re-engineering (TPR) was
  adopted involving the following steps
• Major front end process changes were planned and
  information from citizens through collecting
  their mobile numbers while entering master
  database were conducted.
• Major back end process changes were adopted.
• Integration of Call Center Database with
  e-Governance database to make all information
  available to officers on RMCs intranet was
  undertaken.
• Based on the usage of the application, the
  service are provided under m-Governance.

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Urban Initiativem-Governance Rajkot
Best Practice - Vaccination
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Urban Initiativem-Governance Rajkot

• Best Practice 24 x 7 Call Center

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Urban Initiativem-Governance Rajkot
Impact Analysis
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Urban Initiativem-Governance Rajkot
Statistical Data
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Urban Initiativem-Governance Rajkot
Impact of m-Governance on Citizens
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Urban Initiativem-Governance Rajkot
Impact of m-Governance on RMC
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Urban Initiativem-Governance Rajkot
Some Facts Figures m-Governance
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Urban Initiativem-Governance Rajkot
Some Facts Figures m-Governance
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Urban Initiativem-Governance Rajkot
Replication / Scalability / Sustainability
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Urban Initiativem-Governance Rajkot
Lessons Learnt
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Urban Initiativem-Governance Rajkot
Awards Recognition
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Urban Initiativem-Governance Rajkot
Media Coverage
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Thank you