Title: Business Ethics
1 Business Ethics
2Concept of Attitude
- Are pre-conceived evaluative feelings of people
about objects, people or events - Express either favourable or unfavourable feeling
about something - Express ones way of thinking
- They are found from childhood learning
experiences and ones value system -
3Wrong Attitudes and Unethical behaviour
- To achieve success in life, one has to be
manipulative and calculative - Envy, Jealousy and competition is normal and
necessarily exists if an organization wants to
succeed - It is difficult to get ahead in life without
cutting corners here and there - There is nothing wrong in taking credit for
something I have not done in the organization if
it furthers my cause
4Right Attitudes and Ethical behaviour
- One should take action when one is sure that it
is ethically correct - I have no right to use my colleagues to further
my career - Promotions are earned through hardwork,
perseverance and fair play - Most people are basically good and can be trusted
- To me means are important as ends since it is
impossible to achieve ethical goals with
unethical means
5Norms
- Expectations of proper behaviour, not
requirements - Are ways an individual expects all people to act
when faced with a given situation - They are neither logically consistent nor
universally applied
6Beliefs and Ethical behaviour
- Beliefs are ideas or principles that people hold
dear and give ordinance to - Beliefs are the foundation of ones value system
- They are standards of thought
- They are the ways in which an individual expects
people to think about given concepts
7Moral Standards
- Deal with matters that we think are of serious
consequence - Are not established or changed by decision of
particular authoritative bodies - Overrides self interest
- Are based on impartial considerations
8Character-Behaviour Matrix
S
B Strong C Weak Strategic Man
B Strong C Strong Desired Mix
Behaviour
B Weak C Weak Avoid and Discard
B Weak C Strong Needs correction
W
S
W
Character
9Value and Ethics
- Edward Spranger defines the values as the
constellation of likes, dislikes, view points,
inner inclinations, rational and irrational
judgements, prejudices and association patterns
that determines a persons view of the world. - They are deeply embedded in peoples sub consious
and manifest themselves in their behaviour - A Value is a sustained and assimilated mode of
acting, thinking or merely being
10Values and Ethics
Values
Shape
Beliefs
Attitudes
Perception
Behaviour
11Value and Ethics People Values
- Rom Lebow, former director of marketing at
Microsoft and William L Simon offer an important
set of values for a successful organization - Treat others with uncompromising truth
- Trust your associates
- Mentor unselfishly
- Be receptive to new ideas
- Give credit where due
- Take risks for the good of the organization
- Be honest in all dealings
- Put the interests of others before your own
social conscience - Responsibility
- Accountability
12Value and Ethics Business Values
- Quotes of management thinker of international
repute, Dr. M. B. Athreya (Business values for
the 21st century) - Righteousness (Dharma)
- Public Good (Loka Sangraha)
- Efficacy (Kausalam)
- Innovation (Vividhata)
- Learning (Jigyasa)
- Dharmayudh
13Overview of Ethical Value System
- System of Universalism
- This theory is based on the duties or obligations
of an individual in society - It states that the moral worth of an action of an
individual should be judge by his intentions and
not by the outcome of his action - The underlying philosophy is that good intentions
would always result in good outcome, ultimately,
if not immediately - Actions performed under it are in accordance with
categorical imperative and therefore morally
correct
14Overview of Ethical Value System
- System of Utilitarianism
- This approach is concerned not with the act but
the consequence of the act - Aims at creating the greatest degree of benefit
for the largest number of people while incurring
the least amount of harm possible - Main difficulty in Accurately measuring costs and
benefits
15Overview of Ethical Value System
- System of Distributive justice
- All rules and laws must be just
- Emphasis on equal distribution of burden and
benefits - Moral value action can be determined by the
degree of cooperation it generates within the
members of our society
16Overview of Ethical Value System
- Individual Freedom of Choice
- All individuals must be allowed to make choices
among alternatives leading to their own welfare - These choices must be within law
17Overview of Ethical Value System
- Legal System professional Codes
- Moral worth of an action can be determined
through Legal System - Professional codes are value-based norms of
desired behavior within a particular profession
18Parent-Adult-Child Ego State
Parent (A taught concept of life)
Adult (A thought concept of life)
Child (A felt concept of life)
19The 4 Life Positions Thomas A. Harris
- Life Position 1 I AM NOT OK YOU ARE OK
- Persons feel inferior to others in some way while
the rest of the world is alright - He is focused only on getting others to like and
appreciate him -
20The 4 Life Positions Thomas A. Harris
- Life Position 2 - I AM NOT OK YOU ARE NOT OK
- Person concludes that there is something wrong
with both himself and world - He views everything negatively and with suspicion
21The 4 Life Positions Thomas A. Harris
- Life Position 3 - I AM OK YOU ARE NOT OK
- A person with this life position is always
convinced that he is ok no matter whatever he
does and total fault in every situation lies in
others - This is a potentially criminal position
22The 4 Life Positions Thomas A. Harris
- Life Position 4 - I AM OK YOU ARE ALSO OK
- Persons accepts himself and the world as alright
- Person with this life position is always in
harmony and peace with himself and world
23Culture and Ethics
- Social Contract Theory Hobbes, Locke and
Rousseau - Collection of Socialism Theory Plato and
Aristotle - Organic Theory Leslie Stephen and Herbert
Spencer - Idealistic or Group Mind Theory Plato
24Similarity of ethical Values in Different Cultures
- It is unethical to cause harm too society in
pursuit o ones happiness - Every person has a responsibility towards the
welfare of the society - A man is indebted to society
- Principle of fairness
- Principle of Integrity and Honesty
- Principle of human Dignity
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