History 13.4

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History 13.4

• Foodservice in the Future

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Objectives

• List the current trends in society and explain
  how they influence the foodservice industry
• Categorize and differentiate the segments of the
  foodservice industry
• Investigate and draw conclusions on the impact of
  future economic , technological, and social
  changes in the foodservice industry

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Terms
Aquaculture Hydroponic farming
Commercial segment Noncommercial Segment
Customer service Organic Farming
Genetic engineering Trend
Hospitality
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Intro

• Foodservice is one of fastest growing industries
  in US
• Most foodservice jobs can not be out-sourced

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Trends

• Trendcurrent style or preference
• Trends reflect changes in lifestyle and economic
  conditions
• More women employed
• More singles
• Nutrition (local/organic)

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Trends

• Consumers will
• Look for higher quality takeout
• Spend more food dollars outside of home
• Demand more convenience
• Be more knowledgeable and value conscious
• Have older demographic

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Innovative Farming

• More fresh food year round from
• Aquaculture, farm-raised fish/seafood
• Organic, farming without chemicals/pesticides
• Hydroponic, growing in nutrient-rich water
• Genetic engineering, improved meats and produce
  through genetic alteration

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Consumer Need for More Time

• Home meal replacements fully cooked/complete
  dinners bought at supermarkets
• Home delivery
• Cybershopping

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Industry Organization

• Commercial (79) segment operates for profit,
  includes restaurants, bars, supermarket delis,
  prepared food in convenience, lodging, and
  recreational operations

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Industry Organization

• Noncommercial (21) segment prepares and serves
  food as a supportive addition to the main
  function such as school cafeterias, nursing
  homes, airlines, and military

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Customer Service Hospitality

• Foodservice is part of the service industry
• Customer service is making customers feel
  comfortable and satisfied with the choices they
  have made
• Hospitality is being kind, respectful and
  courteous to guests
• Requires training, skill, stamina, commitment and
  a love of working with people

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Future Management Qualities

• Promote atmosphere of cooperation and
  accommodation in a diverse workplace
• Apply strong communication and administrative
  skills for training and motivating
• Engage in life long learning, training and
  certification

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Future Management Qualities

• Provide expertise on nutrition, diet,
  ethnic/international cuisine
• Maintain control of environmental issues
  concerning their operation