SKILLSOFT PILOT PROJECT FINDINGS

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SKILLSOFT PILOT PROJECT FINDINGS
Pilot held May 15 - November 15, 2001
California State Training Center February 21, 2002
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Pilot Overview
SKILLSOFT SURVEY FINDINGS

• 20 SkillSoft Courses Available
• 218 users registered in group SkillSoft
• 95 participants accessed one or more courses
• 123 participants did not access one or more
  courses
• 379 total courses accessed
• 215 courses were completed in the specified time
  frame.
• 83 evaluations received
• Total Training Time 29 days, 110339

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SKILLSOFT SURVEY FINDINGS

• 250 user licenses purchased by STC
• 218 user licenses sold by STC
• 50 of total users who participate complete at
  least one course
• Positive feedback on content with a gt70 approval
  rating
• Positive feedback on usability with a gt70
  approval rating
• Positive feedback on technology-based training as
  a learning modality with a gt70 approval rating
• Positive feedback on how participants will apply
  what they learned to their job
• Few or no technical issues
• Level of support provided by vendor

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Knowledge TransferAverage of scores among users
who attempted pre vs. post testing more than
doubled.
SKILLSOFT SURVEY FINDINGS
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SKILLSOFT SURVEY FINDINGS Feedback
1. "Have you used self-paced web-based training
before?"
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Eva SKILLSOFT SURVEY FINDINGS
2. "The instructions for my initial registration
and access to this system were clear."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
3. "It was easy to navigate through this course."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
4. "Graphics and white space are well designed
and the information is easy to read."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
5. "Lessons and topics are presented in a
logical order."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
6. "Instructions are clearly stated throughout
the course.
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
7. "My knowledge and understanding of the subject
matter have increased because of this course."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
8. "Quizzes and tests are appropriate to
objectives topics and content."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
9. "Quizzes tests and website tools (job aids
skillbriefs) provide an appropriate way of
assessing my skills and knowledge."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
10. "I would use this type of media for learning
in the future."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
11. "The training is applicable to my job."
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
12. "Did you take this course during or after
work hours?"
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
13. "Would you recommend this course to other
employees?
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Evaluation Feedback
Eva SKILLSOFT SURVEY FINDINGS
14. "How did you hear about our online courses?"
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Success Criteria Met and/or Exceeded
Eva SKILLSOFT SURVEY FINDINGS

• Statistical results as related to measurable
  objectives set for this SkillSoft pilot program
• Positive feedback with a gt70 approval rating
• Content Actual Rating 84
• Usability Actual Rating 79
• TBT Modality Actual Rating 78
• Positive results on effectiveness of instruction
  using the SkillPort reports Average of scores
  among users who attempted pre vs. post testing
  more than doubled.
• And...
• 88 rated that this course applicable to their
  jobs
• 78 would use SkillSoft for learning in the
  future.

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• STATE TRAINING CENTER
• SURVEY
• FINDINGS
• (Based on Survey Questions 1-7)

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES
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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 1. How many SkillSoft courses started?

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 2. I did not finish the course(s) for the
  following reasons

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 3. Will the course(s) you took be helpful in
  your current assignment

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 4. Did the course(s) you took meet your
  expectations?

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 5. Was the time involved in taking the course(s)
  worth the effort?

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 6. Would you be interested in using this method
  of learning in the future?

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STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

• 7. Did you find navigating this program user
  friendly?

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STC SURVEY FINDINGSSTUDENTS NOT ACCESSING CLASSES
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STC SURVEY FINDINGSSTUDENTS NOT ACCESSING CLASSES