Online Testing Training

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SkillCheck Online Testing User Training
May 2009
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Training Objectives

• Learn how to
• provide skill tests and behavioural assessments
  to effectively measure job knowledge, skills,
  abilities and aptitudes.
• use SkillCheck Online Testing Service to e-mail
  an online test session to candidates or
  employees.
• look up and e-mail score reports to candidates,
  employees or other e-mail addressees.
• use management tools, customize the SkillCheck
  Online Testing Service and use additional
  in-built utilities.

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Training Outcomes

• To be able to
• provide proctored (supervised) testing sessions.
• send eTickets for external (off-site) testing
  sessions.
• look up test results.
• use Advanced Options for
• management reporting
• management of User accounts
• customization of the SkillCheck Online Testing
  Service

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Training Introduction

• This training presentation is in four parts
• Administer Testing
• Manage eTickets
• Search for Scores
• Advanced Options
• You are encouraged to try the elements of your
  SkillCheck Online Testing Service as you use this
  training presentation.
• Contact SkillCheck Pacific Pty Ltd on (04)
  0201-4237 or via e-mail at help_at_skillcheck.com.au
  if you have any questions.

Click your mouse now to get started
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In your browser address field type
http//www.skillcheck.com.au/online_login.htm
First, you should log into your SkillCheck Online
Testing Service account
Enter your Account ID, User Name and Password and
then click the Enter link
Logging onto your SkillCheck Online Testing
Service Administrator Account page
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Administer Testing allows you to give a test
session at this computer, Restart a test session
not completed, Create and Manage filters
Search for Scores allows you to retrieve and send
score reports for previously completed test
sessions within the past 2 years and create a
score report for a single candidate showing
summary of all tests completed
Manage eTickets allows you to create eTickets to
be sent to an external e-mail address, Manage
eTickets including reviewing status of eTickets
or deleting eTickets previously issued
Advanced Options allows you to view information
about usage of your testing account, Add, delete
or modify users, Change global score delivery,
Create custom data to be collected prior to a
test session commencing and Change your password
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Part 1 Administer Testing
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Administer Tests allows you to create a test
session comprised of one or more tests to be
administered at this computer
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Administer Tests allows you to select one or more
tests to be administered on this computer. Step
1 Highlight required test and click Add to
put the required test into the Selected Tests
screen. Step 2 When all tests have been
selected, click Begin Testing. Note If the
Show by Filter button is selected, your custom
test filters will be displayed in the View
drop-down field as My Filters. Most tests have
a Test Description (shown in following slide).
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Test Description shows a brief test description
for the selected test. Note Not all tests
include a description.
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Score Report to Candidate allows the candidate to
request and receive a copy of their scores. Note
This option may not be enabled in your account.
Candidate Registration allows the candidate to
complete required pre-test information. In this
illustration, extra information is required
Pre-test welcome message/ instructions, Company
name, Industry type, Country, Telephone . These
fields are created within Advanced Options
Custom Applicant Data to be covered later.
Complete Registration click this button to
commence the testing session.
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Restart a Test Session allows you to restart a
test session within 24 hours of the time when the
original test session was commenced.
Restart a Test Session allows you to restart a
test session which was not completed within 24
hours of the session having been commenced
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Restart a Test Session allows you to restart a
test session within 24 hours of the time when the
original test session was commenced. After 24
hours, the original test session is deleted from
the SkillCheck Online Testing Service
servers. Note You must know the Candidate ID to
restart a test session.
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Manage Filters allows you to Create and modify
test filters to group several frequently used
tests into a filter so those tests are issued
in one step.
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• Manage Filters allows you to
• Create New Filter by grouping several tests
  together to be consistently used for similar or
  the same job roles
• Modify Existing Filter by adding or deleting one
  or more tests from the custom filter
• Delete a Filter previously created.
• Note If the Show by Filter button is selected
  in the Administer Testing screen, your custom
  test filter(s) will be displayed in the View
  panel of the Administer Tests page.

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Create Filters allows you to create test filters
to group several frequently used tests into a
filter so all those tests are issued in one
step. Step 1 Give your new filter a meaningful
name. No spaces are allowed in the filter
name! Step 2 Highlight tests to be included in
the filter and click the Add button. Step 3
Set the order that you want the tests to be
administered in using the Move Up and Move
Down buttons. Step 4 Click Continue button
to save your filter.
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Modify An Existing Filter allows you to modify an
existing filter. Step 1 Selected the filter to
be modified in the drop-down window. Step 2
Click Submit button to move to the next window.
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Modify An Existing Filter (continued) allows you
to modify an existing filter. Step 3 Select the
test(s) to be added or removed from the existing
filter. Step 4 Click the Add or Remove
button as required. Step 5 Change the order
tests are to be administered using the Move Up
and Move Down buttons, if applicable. Step 6
Click the Continue button to finalize your
changes.
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Delete An Existing Filter allows you to delete an
existing filter. Step 1 Select the test(s) to
be deleted. Step 2 Click Delete Filter. The
filter has been permanently deleted.
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Part 2 Manage eTickets
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Manage eTickets allows you to Create eTickets to
be sent to an external e-mail address.
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Create eTickets allows you to create
eTickets. Step 1 Select the test(s) to be sent
in the eTicket from the panel in the left
frame. Step 2 Click Add to transfer selected
test(s) to the right side Selected Tests
frame. Step 3 Select number of persons to be
sent eTickets (up to 10 persons). Step 4 Click
the Continue button at the bottom of the window.
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Create eTickets (continued) allows you to create
eTickets. Step 6 Enter the e-mail address for
the recipient. Take care to get the e-mail
address correct! Step 7 Select the number of
days the eTicket is to remain valid. Step 8
Click Send to send the eTicket to the
recipients. Normally, eTicket delivery takes 5-10
seconds. Note It is neither necessary nor
desirable to change the Message to accompany
or Subject line entries.
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Cancel an eTicket allows you to Review and/ or
Cancel eTickets previously sent to an external
e-mail address.
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Cancel an eTicket (continued) To Review and/ or
Cancel an eTicket, highlight eTicket in the
drop-down box as shown.
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Cancel an eTicket (continued) You have two
options Delete will permanently delete the
eTicket. Cancel will exit the window without
deleting the eTicket. Note eTickets noted as
Available have not been accessed those noted
Incomplete have been accessed and not
completed those noted Complete are
completed. Date format is in yyyy-mm-dd format
and when the date shown is passed, the eTicket
cannot be accessed by the candidate.
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Part 3 Search for Scores
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Search for Scores allows you to retrieve and send
score reports for previously completed test
sessions within the past 2 years.
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Search for Scores You have two options Standard
Test Report for a multi-page report for one or
more completed tests. This is the most commonly
used report format. Candidate Profile Report
for a one-line-per test report of all tests a
specific candidate has completed. This is
illustrated in later slides.
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Search for Scores allows you to access reports
for tests completed by a specific candidate. Step
1 Enter search criteria. Often, a persons
first name will find the test report(s)
required. Step 2 Select an appropriate date
range. Step 3 Click Search to access the
report(s). Note Score reports are available for
up to 2 years after completion of a test. You
may also search by test score range for some
tests. You may also search for tests issued by a
particular User Account.
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Search for Scores (continued) One or more results
may be found. Step 4 Select those score reports
you require. You may select more than one
report, as shown here. Step 5 Select a score
delivery format. PDF is recommended. Step 6
Enter an e-mail delivery address where the score
reports is to be sent. The score report(s) will
normally arrive at the destination e-mail address
in 5-15 seconds. Note If no search result is
returned, this may mean the candidate has not
completed any tests or that the search criteria
was not valid (e.g. name misspelled, test results
on record outside the date range specified, etc.)
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Search for Scores this is an example of a
Standard Test Report. This report shows the
result for a single test for a specific candidate.
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Search for Scores allows you to access reports
for tests completed by a specific candidate. Step
1 Enter search criteria. Often, a persons
first name will find the test report(s)
required. Step 2 Select an appropriate date
range. Step 3 Click Search to access the
report(s). Note Score reports are available for
up to 2 years after completion of a test. You
may also search by test score range for some
tests. You may search for specific tests issued
by a particular User Account.
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Search for Scores (continued) allows you to
access reports for tests completed by a specific
candidate. Step 4 Select a candidate. Step 5
Select Show report on screen if you wish to
view the report on screen. See next slide for an
example of this type of report. Step 6 Enter
e-mail address where the score report is to be
sent. Step 7 Click Get the Report to access
the report(s). Note Score reports are available
for up to 2 years after completion of a test.
The score report(s) will normally arrive at the
destination e-mail address in 5-15 seconds.
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Search for Scores this is an example of a
Candidate Profile Report. This report
summarizes all tests completed by a specific
candidate during the date range selected.
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Part 4 Advanced Options
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• Advanced Options allows you to perform a range of
  tasks
• View Account Information about usage of your
  testing account
• Check Meter Usage (if applicable)
• Add, delete or modify account users (Manage
  Users)
• Set up and change Global Score Delivery and
  Candidate Score Report Options
• Create Custom Data fields to be completed by the
  candidate prior to a test session commencing
• Change your password

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• Advanced Options allows you to
• Access Account Information about usage of your
  testing account
• Check Meter Usage (if applicable to your
  account)
• Manage Users
• Access Score Delivery Options
• Create Custom Applicant Data to be completed by
  the candidate prior to a test session commencing
• Change Password
• Note Not all users may have access to all of
  these options.

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Account Information enables the account
administrator to access reports about usage of
the testing account.
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Account Information allows you to access reports
for tests completed by a specific user or all
users over a defined date period. Step 1 Select
a specific user account or All. Step 2 Select
a Start Date and an End Date. Step 3 Choose
a Delivery Format for the report. Step 4
Enter an e-mail delivery address where the report
is to be sent. Step 5 Select Show user
account if you require a breakdown of the number
of tests completed for each user. Step 6 Select
Display the usage report on screen if
desired. Step 7 Click on Run Report. Note
Score reports are available for up to 2 years
after completion of a test.
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Account Information Site Usage Report shows the
number of tests completed for each account
user. Note Score reports are available for up to
2 years after completion of a test.
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Meter Usage if applicable to your account, will
show remaining meter credits available on the
account. Not all accounts have this option
enabled.
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Meter Usage if applicable to your account, will
show remaining meter credits available on the
account. Not all accounts will have this option
enabled.
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Manage Users enables the account administrator
(only) to add, edit and delete users.
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Manage Users is only available to the account
administrator. New users may be added, or
existing users edited or deleted as required.
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Manage Users allows you to add a new user
account. Step 1 Create a Username. Step 2
Enter the new users E-mail Address. Step 3
Enter the new users full name. Step 4 Enter
the new users job role. Step 5 Leave the next
two fields as default unless this user requires
brief special instructions to candidates. Step
6 Select Send a copy of results to this
user. Step 7 Select a delivery format. The
PDF format is recommended. Step 8 Click Save
Changes.
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Manage Users the Edit Existing Users function
allows you to edit an existing user account. Step
1 Change information as required. Step 2
Click Save Changes.
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Manage Users the Edit Existing Users function
also allows you to delete an existing user
account. Step 1 Highlight user to be
deleted. Step 2 Click Delete.
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Score Delivery Options enables the administrator
(only) to create, edit and delete global score
delivery options. The e-mail address(es) in this
area will receive score reports for every
completed test regardless of which user initiated
the testing session.
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Score Delivery Options is only available to the
account administrator. Add New and Review
Existing Score Delivery enables global score
delivery e-mail addresses to be added, reviewed
and edited as required. Edit Score Report Options
controls sending of score reports to candidates
in both proctored and non-proctored (eTicket)
test sessions.
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Score Delivery Options is only available to the
account administrator. New score delivery e-mail
addresses may be added as required. Using PDF
format reports ensures the report integrity is
maintained as the report cannot be altered by a
third party..
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Score Delivery Options is only available to the
account administrator. Existing score delivery
e-mail addresses may be reviewed, edited or
deleted as required.
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Edit Score Report Options is only available to
the account administrator. Several options are
available Display scores after test Always
will show scores to candidate at the end of a
test session. Only for eTickets will show
scores for external (eTickets) test session
candidates only. Only for proctored sessions
will show scores for internally administered
sessions only. Show Applicant Info This will
display the candidates details including name
and any custom applicant data fields. Applicant
may request copy of scores This will enable the
applicant to receive their score report(s) at the
end of a testing session.
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Custom Applicant Data is only available to the
account administrator. Additional candidate
information may be collected prior to test
session commencement by using this option.
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• Custom Applicant Data is only available to the
  account administrator.
• There are 15 fields which enable additional
  applicant data to be collected prior to test
  session commencement.
• Field Name is free-form text such as Telephone
  .
• Required will force the applicant to enter data
  prior to commencing a test session.
• Field Type has two options Text or List.
• The field type text allows for free-form text,
  numbers and symbols to be entered.
• The field type list enables the account
  administrator to create a list of choices, one of
  which the applicant must select.

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Custom Applicant Data is only available to the
account administrator. There is also a free-form
field for a welcome message to be created. This
message might be company specific pre-test
instructions or whatever suits the overall needs
of your SkillCheck Online Testing Service
account. If you use this field, be sure to tick
the Show the following additional instructions
box. When finished with this tool, click the
Save button.
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Change My Password enables the account
administrator to change the administrator
password. This would be appropriate when a new
person takes over the account administrator
function.
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Change My Password is available to the account
administrator for the Administrator
account. This tool enables the administrator
password to be changed, for example when a new
person takes over the account administrator
role. When finished with this tool, click the
Continue button. Note this utility may not be
available to all users. Other users may also
access this tool within their own account login
if this privilege has been enabled by the account
administrator when the user account was created.