Webcast - searchsap.com August 20, 2002

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Webcast - searchsap.comAugust 20, 2002
Demystifying Enterprise Portals
Naeem Hashmi Chief Technology Officer Information
Frameworks e-mail nhashmi_at_infoframeworks.com Web
http//infoframeworks.com
WILD WORLD OF ENTERPRISE PORTALS
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About the Speaker

• Founder and CTO of Information Frameworks, an
  author, speaker and world-renowned expert on
  emerging eBusiness Intelligence Technologies.
• Author of the best selling book titled,
• SAP Business Information Warehouse for SAP.
• Member of Intelligent ERP magazine's board of
  editors, is a frequent speaker at IT industry
  conferences including SAP TechEd, ASUG, Oracle
  Open World, DCI, The ERP World, and the Data
  Warehouse Institute.
• 25 years of experience in emerging Information
  Technology research, development, and management,
  Information Architectures Enterprise Application
  Integration e-business ERP applications Data
  Warehousing Data Mining CRM Internet, Object
  and Client/Server Technologies and Strategic
  Consulting.
• Email- nhahsmi_at_infoframeworks Web Site
  http//infoframeworks.com Tel [phone]

Naeem Hashmi
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Agenda

• The Enterprise Portal - Definition
• Enterprise Portal Body Parts
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Defining Enterprise Portal

• What is an Enterprise Portal?
• A portal is much more than an Interactive flashy
  Web Site to publish reports or marketing material
• Enterprise Portal is a web based
  business-critical system
• Integrated information view and business
  applications
• Seamless integration between BI, OLTP and
  Knowledge Management Systems
• A collaborative environment
• Classes of Portals
• Information Portals
• Functional Portals
• Industry Specific Portals
• Enterprise Portals

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Top 5 Characteristics - Enterprise Portal

1. Information Consumer Centric
2. Collaboration and Knowledge Management
3. Content Management
4. Integration process/information - Delivery
5. Security

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Enterprise Portals and The Extraprise Information
Factory
The Extraprise Information Factory is a
Technical Architecture to construct and deploy
scalable, extendable, distributable and
integrated solutions needed to support business
critical applications.
The Extraprise Information Factory, Webcast,
searchSAP.com Jan 8, 2002
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Agenda

• Definition of an Enterprise Portal
• Enterprise Portal - Functional Components
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Enterprise Portal Functional Components

• Personalization
• Customization
• Presentation an Navigation
• Aggregation
• Categorization/Taxonomy
• Search
• Collaboration
• Workflow
• Administration and Management Single Sign-on
• Integration
• Business Intelligence

Portlets, iViews, Gears
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Enterprise Portal Functional Components

• Personalization
• One of the critical component
• Choice of Content
• Value Improve productivity/loyalty
• Customization
• Branding
• Look and Feel
• Value Identity
• Presentation an Navigation
• User Interface Consistency across broad range of
  applications
• Value Less Training, support and administration

Information Consumers
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Enterprise Portal Functional Components

• Aggregation
• Package information from one or more sources for
  a user personalized view
• Categorization/Taxonomy
• Manual and Automatic
• Value Groups information content
• Search
• Context based search
• Federated Search
• Collaboration
• Key component of Enterprise Portals
• Value Knowledge Sharing/Communities
• Workflow
• Rules drive Information Flow
• Value Business/Info process Automation
• Administration and Management
• Manage all components - single point

Information Management
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Enterprise Portal Functional Components

• Single Sign-on
• Key feature
• Identification, Authentication, Authorization
• Value Easier to manage - High ROI
• Integration
• The most critical functionality
• Applications, Internal, External
• Value Provides an Integrated view of business
  systems without building point to point
  interfaces - High ROI
• Business Intelligence
• On-Demand Reporting, Analytics
• Partners, Customers, Suppliers
• Value Instance Global access to company
  information resources.

Information Sources
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Enterprise Portal Infrastructure
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Enterprise Portal Vendors
All vendors support these portal functions in one
share or form
Enterprise Portal Functional Components

• Personalization
• Customization
• Presentation an Navigation
• Aggregation
• Categorization/Taxonomy
• Search
• Integration
• Business Intelligence
• Collaboration
• Workflow
• Single Sign-on
• Administration and Management

How you know which Enterprise Portal is good for
your business ?
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Agenda

• Definition of an Enterprise Portal
• Enterprise Portal Body Parts
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Portal Selection Methodology

• Information Frameworks developed a proven
  Enterprise Portal Readiness, Assessment and
  Selection methodology. The key features are
• Identify and define the business problem
• Short-Term and Long-Term business priorities
• IT Strategy and IT Landscape
• Develop Business Case for Enterprise Portal
• Win Business Sponsorship
• Portals Technology Features
• Prioritize Portal features against business value
• Define Portal Pilot Scenario
• Define Pilot Project Team
• Conduct Conference Room Pilot
• Re-assess ROI after the Conference Room Pilot
• Make a Business case for Phase I of your project

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Enterprise Portal- Organizational Roles
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Agenda

• Definition of an Enterprise Portal
• Enterprise Portal Body Parts
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors - IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Enterprise Portal SAP
SAP Enterprise Portal 5.0
Enterprise Portal Functional Components

• Personalization
• Customization
• Presentation an Navigation
• Aggregation
• Categorization/Taxonomy
• Search
• Integration
• Business Intelligence
• Collaboration
• Workflow
• Single Sign-on
• Administration and Management

Source SAP
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Enterprise Portal - Oracle
Oracle 9iAS Portal
Enterprise Portal Functional Components

• Personalization
• Customization
• Presentation an Navigation
• Aggregation
• Categorization/Taxonomy
• Search
• Integration
• Business Intelligence
• Collaboration
• Workflow
• Single Sign-on
• Administration and Management

Source Oracle
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Enterprise Portal IBM
Enterprise Portal Functional Components

• Personalization
• Customization
• Presentation an Navigation
• Aggregation
• Categorization/Taxonomy
• Search
• Integration
• Business Intelligence
• Collaboration
• Workflow
• Single Sign-on
• Administration and Management

Source IBM
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ORACLE - Enterprise Portal Analysis

• Strengths
• Solid Database Platform
• Powerful Development Environment -Pure Java
  centric
• Highly Scalable
• BI- Database centric
• Weakness
• Portal technology very database centric (database
  specific)
• Heavy on programming resources
• Good and powerful tools to build solution rather
  a end-to-end Environment
• Limited predefined BI or Portal templates
  (content) to jumpstart
• Things to watch
• Inconsistent development environments
• Traditional Data Warehouse Centric
• Limited to Oracle Platform only

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IBM - Enterprise Portal Analysis

• Strengths
• Solid Database and Application Server Web
  Platform
• Power full Development Environment - Web Services
  Platform
• Scaleable - High End Knowledge Management
  Technology
• Excellent RD
• Global Support
• Weakness
• Portal technology is a patchwork of earlier
  technologies
• Heavy on development
• Limited Portal content (portlets) for business
  applications
• Things to Watch
• Costs - Hardware/software
• Middleware Focused and multiple products

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SAP - Enterprise Portal Analysis

• Strengths
• New product and Pure Portal Centric
• Tight Integration with SAP BI/ERP Solutions -
  good for SAP Customers
• Rich Business Content (pre defined BI solutions,
  Portals - Business Packages)
• Powerful Content Unification platform
• Weakness
• EP Portal 5.0 environment only supports Windows
  platform (EP6 Oracle Oracle 8.1.7 for Metadata
  and Content Management repository?).
• Weak in Support Services - SAP is learning Portal
  skills
• Great vision - lots of neat features but not
  enough proof points
• Things to Watch
• Most projects are in pilot-mode. Very little
  information on large scale solution scalability
• Takes some time to understand SAP way of doing BI
  things - not DB centric but rather API or
  Information centric

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Agenda

• Definition of an Enterprise Portal
• Enterprise Portal Body Parts
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Top 10 Critical Success Factors

1. Must have executives sponsorship.
2. Must Know what are the objectives
3. Listen to your information consumers.
4. Focus on information flow in mind designing and
   implementing Portals.
5. Focus on your key business objectives.
6. Security. Be innovative, but be careful.
7. Clear scope definition and plan implement in
   Phases no big bang.
8. Focus on building a sense of community.
9. Develop a comprehensive re-usable Web Services
   based application Integration architecture.
10. Assess ROI at the end of every Phase - More often
    than BI (DW)

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Agenda

• Definition of an Enterprise Portal
• Enterprise Portal Body Parts
• Enterprise Portal Selection Methodology
• Enterprise Portals Vendors IBM, Oracle, and SAP
• Enterprise Portal Success Factors
• Questions

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Questions
This presentation is available at
http//infoframeworks.com http//searchsap.co
m
UPCOMING EVENTS September 12 ERP Data Mining -
searchsap.com. Wecast October 13 American SAP
User Group Conference - Business
Intelligence/Portal, Denver Topic Issues
and Challenges facing Customers when
Implementing Business
Intelligence October 14 Topic Enterprise
Portals, Business Intelligence, The Extraprise
Information Factory October 15
Topic SAP BW Design Strategies for the SAP
Enterprise Portal November 7 The Data
Warehousing Institute World Conference,
Orlando TopicKnowledge Discovery through OLAM
- the On-Line analytical Mining
Naeem Hashmi, Chief Technology Officer,
Information Frameworks Tel [phone]
Email nhashmi_at_infoframeworks.com Web site
http//infoframeworks.com
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INFORMATION FRAMEWORKS
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