Study

1
Study Examination Techniqueswith specific
reference toPaper C9Business Communication
Behavioural Studies

• Presenter
• Altaf Noor Ali,
• Chartered Accountant

2
Our Session Today

• Session Activity Communicate NOW!
• Session Survey Your Opinion
• Presenter seeks your views to some questions
• Syllabus What you need to learn?
• Examination Questions Learning from the past.
• Session Activity ABC
• Conclusion

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Your Presenters approach to this session.

• Relaxed
• Interactive
• Practical

Hopefully this Session will not be a waste of
time. We want it to be one that would benefit
you. Feel free to speak in national or wilaiti
language.
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Session ActivityCommunicate Now!
Your presenter will not speak for a moment and
will only observe the Floor. Read this slide and
do the following

• Introduce yourself to the person sitting on your
  right and left.
• With a smile, and audibly
• Say, Hello, I am (your name).
• Say, I am from (name of your school).

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Session ActivityCommunicate Now!
Your presenter will speak NOW!

• Floor to Respond
• 1. What is the reason for this activity?
• 2. What have we learned from it?

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Session ActivityCommunicate Now!Lets repeat
Your presenter will not speak for a moment and
will only observe the Floor. Read this slide and
do the following within next few seconds

• Introduce yourself to the person sitting on your
  right and left.
• With a smile, and audibly
• Say, Hello, I am (your name).
• Say, I am from (name of your school).

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Session ActivityA 5-Question 5-minute
SurveyThis activity is Key to this Session.

• Requirement for all Participants
• A blank sheet of paper
• A pencil or pen
• Point-wise outline write Key words.

Your name (and school) on the top right. Example
XYZ (ABC)

• Key Questions and Examples on next slide.

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Question 1Why is the Institute holding this
Session?

• Example of Responses
• Study, why students fail in this subject.
• Guide students.
• Use the input of this session for policy
  improvements e.g.. syllabus, exam questions etc.
• Now, write your own response

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Question 2How are you going to benefit from
this Session?

• Example of Responses
• Find the best way of studying?
• Learn what to do to improve my chances of
  success?
• Check out and Confirm if there is anything
  different that I am doing.
• Now, write your own response

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Question 3Why do we need to study this subject?

• Example of Responses
• Understand, the importance of communication in a
  CAs life. Example Active listening.
• Improve, your communication style. Example
  Listen, read, write.
• Irrelevant, there is no need of this subject.
  Things we study do not feature in practical life.
  
• Now, write your own response

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Question 4Why students fail in this subject?

• Example of Responses
• Temperament Not there.
• Balance Students do not give it proper time.
• Interesting Most students do not like this
  subject.
• Weak expression Students find it difficult to
  express.
• Rote learning Students rote.
• Good learning material is not available.
• Syllabus not covered properly
• Good subject teacher are not available.
• Now, write your own response

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Question 5Black White Your strategy to learn
(and pass) this subject?

• Example of Responses
• Maintain subject-wise topic-wise balance.
• Study one hour daily (besides attending classes).
• Search internet for alternative learning
  resources.
• Read and discuss economic and business pages in
  newspapers. Suggest subject teacher to do so.
• Devote proper time to revision.
• Be your own teacher Write, write, write and
  evaluate
• Now, write your own response

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A 5-Question 5-minute SurveyAll Questions on
One slide.

• Why is the Institute holding this Session?
• How are you going to benefit from this Session?
• Why do we need to study this subject?
• Why students fail in this subject?
• Black White Your strategy to learn (and pass)
  this subject?

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A 5-Question 5-minute Survey
Pass your sheet to the person sitting on your
left. Those sitting on the row corners to
exchange. We have done this to let you know how
the person sitting next to you think. Read these
notes. Feel free to add your own notes as we
progress.
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A 5-Question 5-minute Survey

• Time to Discuss

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Question 1Why is the Institute holding this
Session?

• Best Response from Floor
• Study, why students fail in this subject.
• Guide students.
• Use the input of this session for policy
  improvements e.g. syllabus, exam questions etc.

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Question 2How are you going to benefit from
this Session?

• Best Response from Floor
• Find the best way of studying?
• Learn what to do to improve my chances of
  success?
• Check out and Confirm if there is anything
  different that I am doing.

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Question 3Why do we need to study this subject?

• Best Response from Floor
• Understand, what is going on in our economy.
  Example Inflation and rate of return.
• Improve, contribution in formulating policies and
  decisions. Example CBR Chairman.
• Irrelevant, there is no need of this subject.
  Things we study do not feature in practical life.
  

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Question 4Why students fail in this subject?

• Best Response from Floor
• Temperament Not there.
• Balance Students do not give it proper time.
• Interesting Most students do not like this
  subject.
• Weak expression Students find it difficult to
  express.
• Rote learning Students rote.
• Good learning material is not available.
• Syllabus not covered properly
• Good subject teacher are not available.

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Question 5Black White Your strategy to learn
(and pass) this subject?

• Best Response from Floor
• Maintain subject-wise topic-wise balance.
• Study one hour daily (besides attending classes).
• Search internet for alternative learning
  resources.
• Read and discuss economic and business pages in
  newspapers. Suggest subject teacher to do so.
• Devote proper time to revision.
• Be your own teacher Write, write, write and
  evaluate

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True/False StatementThe Vision Mission of
the Institute is not relevant for us.
Mission Statement Our mission is to achieve
excellence in professional competence, add value
to business and economy safeguard public
interest ensure ethical practices and good
corporate governance while recognising the needs
of globalisation.
Vision Statement The profession of Chartered
Accountants in Pakistan should be the benchmark
of professional excellence upholding the
principles of integrity, transparency and
accountability.
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Syllabus

• Indicative Grid
• Syllabus Content Area and Weightage
• Business Communications 50
• Introduction. Basic Principles. Global Context.
  Technology. Messages. Letters etc. Secretarial
  practices 30
• Report and Proposal Writing 20
• 2. Interpersonal Skills 15
• 3. Organisational Behaviour 35

What is its role in setting exam papers?.....
Lets begin our discussion from the last one.
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Syllabus Content AreaBehavioural Studies 35

• Critical Practical Topics
• Introduction
• Influences on Individual Behaviour
• Motivation
• Leadership
• Job Stress
• Decision Making
• Careers in Organisations
• Q What is the best way of learning these topics?

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Syllabus Content AreaInterpersonal Skills 15

• Universals of Interpersonal Communications (IPC)
• Axioms of IPC
• Types of IPC
• Process of Communication
• Negotiation Skills
• Co-ordination Models
• Q What is the best source of learning about them?

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Syllabus Content AreaCombined Interpersonal
Skills Organisational Behaviour ?

• Q Are we devoting that much of our minimum 100
  hours in these topics?

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Syllabus

• Q Have we missed out discussing anything else
  required for this Paper?

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Syllabus

• A Yes, Presentation Skills Training Course
  (PSTC) is also required for this Paper.

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Syllabus How is it being taught?

• Current Practices
• Is your Teacher
• Following a Plan. Do you know about it?
• Covering / Balancing the syllabus properly?
• Relating (associating) concepts to issues and
  institutions in our daily life?
• Using updated information in lectures?
• Evaluating your progress through regular tests?
• Above all, making the learning of this subject
  interesting and fun for you?

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Syllabus Presentation Skills Training Course

• Duration 100 hours. Minimum passing marks 60.
• Syllabus Content Area
• Presentation Techniques 50 hours
• Group Discussions 20 hours
• Role Play 20 hours
• Interview Techniques 10 hours
• Is it happening?

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Syllabus How this subject should be taught?

• Role Playing
• If we make the participants here teachers, how
  would you teach this subject?

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Syllabus How is it being learned?

• Are you
• Attending classes regularly.
• Discussing topic after class with teacher.
  Discussing topic with your course mates.
• Reading newspaper to update your knowledge.
  Journals like The Economist can be very
  helpful.
• Relating (associating) concepts to issues and
  institutions in our daily life?
• Covering / Balancing the syllabus properly?
• Evaluating your own progress through self-test?
• Above all, making the learning of this subject
  interesting and fun for yourself?

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Exam Qs Let us have a look at some recent
examination questions
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Exam Qs Define Perception. Why do we say that
each persons mind is a unique filter? (6 marks)
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Exam Qs Define Perception. Why do we say that
each persons mind is a unique filter? (6 marks)
Examiners Comments Candidates were unable to
articulate how/why the mind acts as a perceptual
filter.
35
Exam Qs What are the means by which conflict
between different types of goals within an
organizations can be dealt with. (2 marks)
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Exam Qs What are the means by which conflict
between different types of goals within an
organizations can be dealt with. (2 marks)
Examiners Comments Candidates misunderstood the
question and they elaborated on conflicts between
department instead of conflict between goals.
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Exam Qs Managers are reluctant to make formal
plans and prefer to operate without them, dealing
with problems only when they arise. What might be
the cause of their reluctance? Suggest ways to
overcome them.(9 marks)
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Exam Qs Managers are reluctant to make formal
plans and prefer to operate without them, dealing
with problems only when they arise. What might be
the cause of their reluctance? Suggest ways to
overcome them.(9 marks)
Examiners Comments (This question) was not
attempted with the required perspective where it
should have been related to the motivation
theories.
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Group ActivityABC
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A
A Attention. A Apply yourself during exams. A
Allocate proper time to each question. Modify
technique, if required.
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B
B Books, use the right ones. B Balanced
coverage of syllabus and topics in them.
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C
C Concepts C Concentrate. Clear your head. C
Cool, composed, and calm. C Creative. C
Cross-reference.
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D
D Discuss D Discipline D Distractions,
avoid them
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E
E Examiner E Evaluate E Exercise
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F
F Failure. F Fun, make the learning fun.
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After the Exams What should be your strategy if
you do not make it?
Face your failure. Do not feel bad about it. Do
not let it shake your confidence in you. Bad
thing people say Listen from one ear and exit
from other Learn from the Experiencepump your
motivation level..Go.
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G
G Group Study.
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H
H Habits, change them.
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I
I Instructions do read them. I Imagine. I
Ignorance. If you do not know a question, do not
waste time attempting.
50
J
J Journal Keep one for each subject and turn
it into scrap book by making it interesting.
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K
K Knowledge The most important ingredient of
success. Think of it as input.
Key words Identify and use
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L
L Learning L Legible Write your answers
legibly. L Layout use proper one
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M
M Memory. M Mind mapping M Mark important
text.
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N
N Note-book. N Note taking. N Negative
marking does not happens here
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O
O Outline your answers before attempting them.
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P
P Plan P Practice P Pray P Parents
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Q
Q Question Paper. Read it twice Q Quotations
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R
R Rote learning never pays R Read, Relate,
Revise R Resource person identify
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S
S Study S Speed Reading S Short Sentences
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T
T Teacher T Time Management T Time-wasters
e.g. T.V
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U
U Understand. Make an effort to clarify.
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V
V Visualise.
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W
W Write. Write. Write. W Websites
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X
X Hope examiner wont put this mark on your
script.
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YZ
Y Z
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Conclusion

• Three Principles
• Approach.
• Effort.
• Patience.

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Conclusion
Only One Fundamental Never Stop Learning
Learning never Stops
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Thank You. And all the best in your studies and
exams.