Chapter Ten Supervision, Coaching, and Consultation

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Chapter Ten Supervision, Coaching, and
Consultation
Career Counseling Foundations,
Perspectives, and Applications edited by
David Capuzzi and Mark Stauffer

• Laura R. Simpson
• Matthew V. Glowiak

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Variables Considered in Career-Path Decision

• Job-related variables
• (e.g., availability, pay, location)
• Diversity and discrimination
• Persons of color
• Women
• Persons with disability
• Religious/spiritual

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Consulting

• Occurs within the hierarchical relationship
• Consultation provides an indirect service to a
  client or group for whom the helping intervention
  is intended.

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Consulting (cont.)

• Characteristics of Consultants
• Expert
• Capable
• Complimentary
• A need exists that cannot be met by the
  individual or organization

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Models of Consultation

• Triadic Model
• Triad is made up of a consultant, a consultee,
  and the consultees client.

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Models of Consultation (cont.)

• Four functions of Consultation
• Provision Mode
• Prescriptive Mode
• Collaboration Mode
• Mediation Mode
• Kurpious (1978) and Kurpious and Fuqua (1993)

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Models of Consultation (cont.)

• Blochers (1987) seven models of consultation
• Triadic consultation
• Technical consultation
• Collaborative consultation
• Facilitative consultation

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Models of Consultation (cont.)

• Blochers (1987) seven models of consultation
  (continued)
• Mental Health consultation
• Behavioral consultation
• Process consultation

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Consultative Relationship

• The consultative relationship is distinct from
  other relationships between counselor and client.
  
• The consultants role is an advising or
  enhancing one, not a supervisory one.

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Ethical and Legal Concerns of Consultation

• Relationship issues
• Confidentiality
• Power
• Competence

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Coaching

• Career coaching is a relatively new practice that
  combines the concepts of
• career counseling
• organizational consulting
• employee development

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Coaching (cont.)

• Job Counselor
• The tasks of a career coach include facilitating
  continuity and change, clarifying core values and
  beliefs, identifying key social roles, tapping
  emerging developmental challenges, and developing
  a continuous learning agenda.

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Coaching Models

• Three major arenas of coaching including
• Coaching for leadership, with focus on leadership
  support
• Coaching for development and success, with
  emphasis on current or future assignments and
  opportunities
• Coaching for performance, with focus on
  enhancement for current and future challenges
• Price and Llevento (1999)

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Coaching Models (cont.)

• Hershensons (1996)
• Model of Work Adjustment
• Counseling model that is applicable to career
  coaching

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Coaching Relationship

• Less restricted by traditional boundaries
• Longer-term relationships

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Ethical and Legal Concerns of Coaching

• Training
• Cultural Competency

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Supervision

• Supervision is important
• Clients well being
• Ongoing professional development of counselors
• Counseling profession

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Supervision

• Primary functions of the supervisor
• Monitoring and evaluating
• Instructing and advising
• Modeling
• Consulting
• Supporting and sharing

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Models of Supervision

• Developmental Model
• Model Integrated Model
• Orientation-Specific Model
• Discrimination Model

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Supervisory Relationship

• In the counseling relationship, the growth and
  welfare of the client is the primary concern.
  Similarly, in the supervisory relationship, the
  professional growth and welfare of the counselor
  is a major concern. However, while focusing on
  the counselors growth, this must be balanced
  with the protection of the client.

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Supervisory Relationship (cont.)

• Evaluation
• Diversity Issues

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Ethical and Legal Concerns Supervision

• Supervisory arrangements increase legal exposure
  and pose unique ethical challenges for the
  supervisor.

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Many Roles in Role Model

• Mentorship
• Benefits of Mentorship
• Career Development Facilitators (CDFs)

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References

• Blotcher, D.H. (1987). The professional
  counselor. New York Macmillan.
• Hershenson, D.B. (1996). Work Adjustment A
  neglected area of career counseling
• Electronic version. Journal of Counseling and
  Development, 74(5), 442-449.
• Kurpious, D.J. Fuqua, D.R. (1993). Fundamental
  issues in defining consultation. Journal of
• Counseling and Development, 71, 598-600.
• Price, D. Llevento, J. (1999). License to sell
  Professional Field Guide to Selling Skills
  Market Trends. New York Applied Business
  Communications.