Canadian Tire Values

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Canadian Tire Values
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Summary

• Customer Driven
• Proactive - at cause
• Team
• Continuous Improvement
• Heart
• Honesty Integrity
• Relationship

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Customer Driven Relationship

• Striving to improve service and value for the
  customer
• Customer driven policy, practices
• Create a superior relationship with the customer.
  personalize relationship
• warm, personal, caring
• We are here to serve

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Team

• Trust
• Interdependence
• One
• Ownership
• Freedom
• Accountability at cause

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Continuous Improvement

• Learning renewal
• Team
• Listening
• Copying
• Innovating
• Benchmarking
• Coaching, mentoring
• Business
• process execution improvement

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Heart

• Pride
• Family
• Community
• Commitment
• Tenacity
• Compassion
• Balance

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Honesty/Integrity/Trust

• All Stakeholders
• customers
• shareholders
• team
• Relationship

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Summary

• Heart
• commitment
• demonstrating through action
• making a difference
• drive/ambition/will to win
• Customer / Passion for Customer
• passion for customer
• sine qua non
• at all levels
• Integrity
• trust respect
• honesty
• Growth
• innovation/vision
• results
• personal growth
• Team
• independence/interdependence
• family