BM0803: Essential IT Infrastructure

1
BM0803 Essential IT Infrastructure

• Presented to Mr Terence Ong
• Group Members
• Guo Li
• Kenneth Yeo Chang Wen
• Koh Wei Liang
• Joleen Xie Li Ting
• Winston Tan Kah Lun

2
Company Profile

• FuWell Pte Ltd
• Located at Sim Lim Square
• Founded at year 2000
• Selling computer hardware and software

3
Proposed e-business model

• Business to Consumer (B2C) model
• Good website can help facilitate business
  transactions and reinforce the existing channels
• Fuwell aims to provide excellence in product and
  services in the IT sector

4
Areas for improvements

• Systems security
• Website enhancements

5
Evaluation of the existing web-based e-business

• E-commerce maturity phase 1.
• The basic requirements present in the companys
  informational website includes their products,
  prices, promotional schemes and location on the
  web

6
Flowchart of the existing architecture of Fuwell
7
Current Hardware

• CPU
• Casing - MacroView 7788 casing with 1 fan.
• Motherboard Intel Petium 845PE motherboard with
  an integrated sound card built on it.
• Processor - Pentium 4 2.4A processor.
• Hard disk - Seagate 40GB hard disk
• Graphic card - Nividia FX 4800 with 64 MB video
  ram
• Memory card - Two pieces of 128 MB memory card
• Monitor
• Philips 17-inch CRT 107S61
• Printer
• Epson black and white printer C50
• Scanner
• Epson scanner 660
• Modem
• 56k external modem

8
Current Software

• Operating System Windows 2000 Microsoft office
  (words, excel, PowerPoint, FrontPage),
• POS system
• Norton Anti-virus 2003

9
Implemented hardwares and softwares

• CPU
• Motherboard - MSI 865PE NEO2-PLS motherboard with
  an integrated sound card built on it, bundle with
  Pentium 4 3.0 E processor.
• Hard disk - Seagate 400 GB 7200 rpm 8MB (sata)
  hard disk
• Graphic card ATI Radeon 9600 pro with 256 MB
  video ram
• Memory - Two pieces of 512 MB kingston memory
• Monitor
• Philips 17056FB 17-inch LCD.
• Printer
• Canon IP1000 Pixma printer
• Scanner
• Canon Lide 20 scanner
• Modem
• ADSL 2 modem with USB and Ethernet
• Router
• Linksys 4 ports broadband router
• Operating System windows XP Professional
• Microsoft office (words, excel, PowerPoint,
  FrontPage)
• Norton Anti-virus 2005
• The total cost of implementation is 2766.

10
Available IT systems and architecture in the
market

• Networking Technology
• Hardwares that are used to connect several people
  using one network.
• Linksys wireless router.
• Enables users to connect via Wireless-G (802.11g)
  or Wireless-B (802.11b)
• Securely share a network with high-speed cable
• Compact size with Built in 4-port full-duplex
  10/100 switch
• Reason?
• Cost 199 ONLY
• Life time warranty.

11
Available IT systems and architecture in the
market

• Netgear Wireless Router
• Deliver up to 10 times the coverage and speed of
  standard 802.11g-based solutions
• and provides performance increases of up to 50
  percent for existing 802.11g (wireless G) clients
• Is optimized for use with the Netgear Product
• Reason?
• Cost 149.99 ONLY
• 2 Years warranty

12
Available IT systems and architecture in the
market

• Security infrastructure
• Softwares that are installed into the computer to
  prevent it from being affected by virus
• Norton Anti-virus 2005(multi-user pack)
• Automatically removes viruses, worms and Trojan
  horses
• Includes email and instant message attachments
  protection
• Detects virus infections in compressed file
  archives
• Defends against Spyware and other emerging
  threats
• Reason
• The most secure anti virus software in the market
  

13
Available IT systems and architecture in the
market

• Norton personal firewall(multi-user pack)
• Confidential Information Blocking and Enhanced
  Program Disabling
• Guards Against Hackers and Intrusions
  automatically
• Keeps Protection Up-to-Date with Live Update
• Protects your private information
• Blocks banner ads, pop-up windows, and other Web
  clutter
• Reason
• The most secure anti virus software in the market

14
Available IT systems and architecture in the
market

• Servers for e-business
• Mainly operating system to navigate applications
  in the computer system. One of the major player
  in the market is Microsoft.
• Microsoft window small business server 2003
  premium edition
• Get shared access to the Internet, a firewall to
  help protect your local network,
• You can accommodate an increasingly mobile work
  force through the new Remote Web Workplace
• Your mobile users can access their e-mail,
  schedule, calendar, and task information from
  their cell phones and other portable devices.
• Reason
• Microsoft is one of the biggest players in this
  industries
• After sales support such as help-desk is
  provided.

15
Available IT systems and architecture in the
market

• Gentoo Linux 2005.0
• Automatically optimized and customized for just
  about any application or need.
• Extreme performance, configurability and a
  top-notch user
• Reason
• Cheap and affordable
• One of the biggest players in the IT industries
  too.

16
Available IT systems and architecture in the
market

• Infrastructure solutions
• Hardwares that are used to solve problems
• Seagate hard disk (Cheetah 15k.4)
• Data rates up to 75 Mbytes per second, seek times
  as fast as 3.6 msec
• 1.4 million hour MTBF is the highest reliability
  rating in the industry
• Lower drive count than 3.5-inch 10K solutions
• Partners with NL35 Series nearline-ready drives
• Reason
• Best after sales support of 5years warranty

17
Available IT systems and architecture in the
market

• Hitachi hard disk (Deskstar 7K500)
• 500GB capacity
• High rotational speed 7200RPM
• Average seek time - 8.5 ms
• Rotational vibration safeguard
• Reason?
• 500GB High storage capacity
• after sales support of 3 years.

18
Available IT systems and architecture in the
market

• Web enhancing technology
• The use of software to improve on the visions of
  the applications.
• Macromedia Flash MX 2004
• Allows designers to integrate video, text, audio,
  and graphics into immersive, rich experiences
  that deliver interactive marketing and
  presentations
• E-learning, and application user interfaces.
• Used by over one million professionals and
  reaching more than 97 of Internet-enabled
  desktops worldwide
• Reason
• More user friendly
• Used by more people

19
Available IT systems and architecture in the
market

• Dreamweaver MX 2004
• Is the professional choice for building web sites
  and applications.
• Provides a powerful combination of visual layout
  tools, application development features, and code
  editing support.
• Enables web designers and developers to easily
  create and manage any website.
• Reason
• Easy to create and manage websites

20
Available IT systems and architecture in the
market

• Adobe Acrobat Standard 7.0
• Simplest way to create and share more secure and
  reliable Adobe PDF documents.
• Accurately represent the original document
• Take advantage of robust tools for sharing
  information and commenting on electronic files.
• Reason
• Abode PDF files can be shared easily with secure
  and reliability
• Reason to choose the vendor?
• Largest retail shop in Sim Lim Square
• provide a 1 to 1 exchange within 7 days
• Price is lower

21
Proposed e-business infrastructure plan

• Problems?
• Lack of functions to increase interactivity with
  its customers
• Solutions?
• Shopping Cart
• Provides shopping in a convenient way
• There are 2 soft wares on shopping cart currently
  available
• shopping cart direct.com
• techrom.net/shoppingcart.html

22
Proposed e-business infrastructure plan

• Shopping cart direct.com
• Provides 4 types of shopping cart services
  bronze, sliver, gold, platinum.
• The higher amount customers pay, the higher
  amount of items can be put in the shopping cart.
• Recommend Fuwell to buy the sliver plan shopping
  cart that can put 20 to 99 items
• Fee would be 69.99 per month.
• Techrom.net/shoppingcart.html
• Have a fast MySOL database to support the
  Shopping cart.
• Able to accept different forms of payment
• Shopping cart have multi language capability
• Provide 24x7 support
• Fee would be 149.95.

23
Proposed e-business infrastructure plan

• Conclusion?
• Recommend Fuwell to buy shopping cart directs
  shopping cart
• Why?
• The price is cheaper
• Free installation and free web design
• Shopping cart capacity is sufficient for normal
  household users

24
Proposed e-business infrastructure plan

• Personalization
• Able to address the customer by its surname
  whenever customer log into the system.
• Able to update latest products on the website
  automatically
• Able to recommend software or hardware according
  to customer latest purchases
• Result?
• Allows customer to constantly purchase from
  Fuwell
• Achieve customer delight
• Suppliers of Fuwell can login into the system
• Suppliers can enjoy different set of services
  from Fuwell
• Result?
• Increase interactivity
• Enhance supplier buyer relationship

25
Proposed e-business infrastructure plan

• Recommended Software
• Microsoft FrontPage 2003
• Helps in the following 3 areas in web
  development, which are design, coding, and
  extending
• includes ready made professional template design,
  authoring, data, and publishing tools that are
  required to produce websites with sophisticated
  functions
• Allows users to upload web pages just by using
  the MS Front Page program
• DreamWeaver MX
• Propose powerful and rich CSS support
• able to cut and paste data from MS Excel and
  Word.
• has built in graphic editor program, and most
  importantly, able to create secure FTP web pages.
  

26
Proposed e-business infrastructure plan

• Applications and infrastructures that are needed
  are
• Anti virus programs
• deter the database from being attack by viruses
  and worms
• programmed for daily check to ensure system is
  free from viruses
• Firewall
• protect the system against hackers from hacking
  information during transaction
• protect the system against hackers from hacking
  personal information of customers from database
• Dream weaver program
• Create a website and store information in online
  database.

27
Proposed e-business infrastructure plan

• Consideration if in house development is chosen
• Cost
• Initial cost equipment and maintenance cost and
  cost related to website would require high
  capital
• if overall cost is cheaper as compared to
  outsource, we would choose in house development.
• Skills Expertise
• The website might not be comparable to
  professional 3rd IT experts
• if we have IT and design experts within company,
  we might decide to have in house development.

28
Proposed e-business infrastructure plan

• Concentration diverted
• Concentration might be unfocused
• We would accumulating experiences on IT might use
  one of our competitive advantage if we have in
  house development
• Training and Turnover
• High turnover rate and training of staff for
  maintaining the IT system would results in high
  cost, and labor hours wasted.

29
Proposed e-business infrastructure plan

• Consideration if outsource proposed plan
• Lost control over IT capacity
• when we outsource out IT system, we would lost
  the say in what IT system should we use, the
  programs used, and the design of the website
  created.
• IT company might reveal data to competitors
• IT Company might reveal confidential data to our
  competitors when managing our customer database.
• Affect our company integrity and overall
  performance.
• IT company might put emphasis on higher paid
  project
• 3rd parties IT company are mainly helping
  organizations to create and maintain their IT
  system and websites, they might pay more
  attention to bigger organization or better paid
  projects, and neglect our IT system.

30
Proposed e-business infrastructure plan

• IT company might outsource part of the system to
  sub contractors
• As 3rd parties IT company might handle too much
  projects, they might just outsource part of our
  projects to sub contractors, without our knowing.
  

31
Chart for propose e-business
Web Server
Router
Application Server
USER
Fire Wall
Database Server
USER
INTERNET
WorkStation (Fuwell)