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Welcome to the Faculty Learning Community Mediation

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Welcome to the Faculty Learning Community Mediation & Dialogue Part 1: Mediation Creating Win-Win Solutions Panel: D. Cleveland, M. Bennett-Marley, Primrose Culmer ... – PowerPoint PPT presentation

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Title: Welcome to the Faculty Learning Community Mediation


1
Welcome to the Faculty Learning
CommunityMediation Dialogue
  • Part 1 Mediation
  • Creating Win-Win Solutions
  • Panel D. Cleveland, M. Bennett-Marley, Primrose
    Culmer, M. Bernal-Dobek, M. Hincapié

2
What is Mediation?
  • A process whereby a neutral third party acts to
    encourage and facilitate the resolution of a
    dispute between two or more parties where they
    can reach a mutually acceptable and voluntary
    agreement. The decision making authority rests
    with the parties in conflict.
  • Conflict is an inevitable part of our lives, and
    mediation can play a vital role in the peaceful
    resolution of such conflicts.

3
The Mediation Process
  • Confidential and private
  • Voluntary
  • Informal
  • Non adversarial
  • Interactive
  • Encourages parties to take responsibility
  • Fosters joint problem solving
  • Explores settlement alternatives (Win-Win)

4
Steps in the Mediation Process
  • The beginning pre-mediation set-up
  • Mediators opening statement
  • Accumulating information parties recount what
    has brought them to mediation
  • Assist parties in organizing agenda for the
    mediation (always subject to revision)
  • Generate movement, consider creative alternatives
  • Ending the mediation written agreement

5
Conflict
6
The Mule WhispererDon Cleveland
7
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8
The Role of the Mediator
  • Impartial facilitator
  • No authority to impose a resolution
  • Set the stage outline ground rules for
    discussion
  • Establish trust build rapport
  • Listen, clarify, summarize
  • Empower parties
  • Reality testing

9
Win-Win Solution
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