Workflow Interdependence

1
Workflow Interdependence

• Pooled Interdependence
• Output of people working independently is summed
• Sequential Interdependence
• Work moves from Person A to B to C, but not in
  any other order
• Reciprocal Interdependence
• People work cooperatively in no fixed order

2
Interdependence Management Implications
Client
Client
Client
3
Team Size
4
Team Size

• Small Teams (2 to 4 members)
• Decisions made more quickly
• More participation per member
• Members report greater satisfaction

5
Team Size

• Large teams (12 or more)
• Positive
• More ideas
• More acceptance of decisions by others
• Negative
• More Social Loafing
• May be good or bad
• Bolder or riskier actions

6
Homogeneous vs. Heterogeneous Teams
Homogeneous Teams
Heterogeneous Teams

• Less conflict
• Faster team development
• Perform better on simple tasks requiring
  cooperation

• More conflict
• Slower team development
• Perform better on complex problems - more creative

7
Norms
Norm A standard of behavior agreed upon by
members of a group/team.

• Can lead to positive and/or negative outcomes

8
Determinants of Status in a Group/Team

• Status in other contexts
• Status of ones associates (friends, relatives,
  etc.)
• Adherence to group norms
• Roles assumed in the group

9
Task Specialist Role

• Provide
• Information
• Ideas
• Opinions

10
Socioemotional Role

• Support Social Unity
• Encourage
• Reduce tension

11
Team Member Roles
High
Task Specialist Role
Dual Role
Member Task Behavior
Nonparticipator Role (Social Loafing)
Socioemotional Role
Low
High
Low
Member Social Behavior