REUNI

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EXECUTIVE COMMITTEE ON E-GOVERNMENT
Knowledge Management as an Enabler of Change and
Innovation in Africa A Conference for Policy
Makers and Practitioners Cross Regional
Perspectives The Brazilian Perspective Paulo
Sérgio Fresneda Coordinator, CT-GCIE Cairo,
Egypt 11-13 June, 2007
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AGENDA

• 1. General Context
• 2. Executive Committee on Electronic Government
  CEGE
• 3. Technical Committee on Knowledge Management
  and Strategic Information CT-GCIE
• 4. KM General Framework for the Federal Public
  Sector
• 5. Next Steps 2007/2008

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GENERAL CONTEXT

• Brazilian Federal Government
• Ministries, Public Agencies, and Federal Public
  Companies
• Executive Committee on Electronic Government
  CEGE
• Chairperson Chief-of-Staff
• Technical Committee on Knowledge Management and
  Strategic Information CT-GCIE

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Executive Committee on Electronic Government -
CEGE

• Created by Presidents decree, on 18 October,
  2000
• Who is who
• Chairperson Chief-of-Staff
• Executive Secretary Secretary for Logistics
  IT, Ministry of Planning, Budget and Management
• Members Executive Secretaries of all Ministries
  and executives of federal public organizations
• Acts as an inter-agency e-government policy
  committee
• Objectives
• Policy formulation directives establishment
  iniciatives coordination and articulation in
  order to implement E-Government in the Brazilian
  Federal Government

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CEGE Technical Committees

• Knowledge Management and Strategic Information
• Digital Inclusion
• Site Management and On-line Services
• Free Software (Public Software)
• Systems Integration
• Network Infrastructure
• Government-to-Government (G2G)
• Legacy Systems and Software Licensing

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Technical Committee on KM Strategic Information
CT-GCIE

• Created by decree on 29 October, 2003
• Who is who
• Coordinador Selected KM Specialist, Government
  Employee
• Members Government Employees indicated by their
  organizations
• At the virtual community level participation of
  interested Gvt. Employees and Academics

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CT-GCIE - OBJECTIVES

• General Objective
• To promote KM in the Federal Public
  Administration
• Specific Objectives
• To promote the use of principles, concepts, and
  methodologies of KM to the federal public
  administration
• To identify and to monitor best practices in KM
  within the Federal Public Administration,in order
  to disseminate the culture of KM in Electronic
  Government
• To elaborate and to implement a KM policy in the
  federal public administration
• To identify, to disseminate and to distribute the
  applications and tools of KM to the federal
  public administration

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• SPECIAL INTEREST GROUPS - GTEs
• Prospective and Strategic Information
• Organizational Learning
• Corporate University
• Intellectual Property
• People Management based on Competencies
• Information Technology
• Best Practices
• Corporate Portals
• Virtual Communities
• Concepts and Methodologies
• Intagible Assets Indicators

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CT-GCIE - SAMPLE OF ACTIVITIES

• Presential meetings
• Virtual Community
• More than 600 members
• http//catir.softwarepublic.gov.br
• Collaboration environment based on free software
• Any federal public organization can create
  virtual communities in this environment
• III CONGEP 2006 National KM Congress in the
  Public Sector
• More than 700 participants
• International speakers
• Held in Brasilia at the Brazilian Congress
• Partnership with the KM Brazilian Society

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CT-GCIE - SAMPLE OF ACTIVITIES

• Presentations, courses, and workshops
• Organizational Knowledge Assessment Method OKA
• World Bank / WBI
• Test and evaluation in federal public
  organizations Portuguese version
• Applied Research Partnership with the Academia
• Catholic University of Brasilia, Master
  Dissertation Basic Elements for the Formulation
  of a KM Policy for the Brazilian Federal Public
  Administration, Sonia Maria Goulart Gonçalves
• OKA Method
• Improvements and automation
• Methods and practices to effectively implement
  and use OKA in federal public organizations
• KM Policy for the Federal Public Administration
  KMP / FPA

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KM GENERAL FRAMEWORK
Scope
Instrument
Federal Government
KM Government Strategic Plan
Federal Gvt. Organizations - FGOs -
FGO KM Plan
FGOs Organizational Units
KM Projects, Processes Practices
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KM POLICY

• KM Policy Proposal elaborated by CT-GCIE Members
• Virtually More than 600 public employees
• Presential Discussion Meetings
• Current Status It is under analysis by CEGE

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KM Policy for the Federal Public Administration
KMP / FPA

• KMP / FPA General Objectives
• Improving the efficiency, effectiveness and
  quality of public policies and services for
  citizens and for the Brazilian society.
• Promoting transparency in public management by
  providing citizens with access to government
  information and a growing ability to participate
  in and influence political-administrative
  decision regarding
• the incentive to create culture, among government
  leaders, regarding the importance and utility of
  knowledge in public management
• developing a culture of collaboration among
  governmental areas and creating and sharing
  knowledge between the government and society
• The incentive to develop cognitive competencies,
  pragmatic and attitudinal, of public servants,
  employees or officials, oriented to the sharing
  and creation of knowledge and,
• Disseminating the results and benefits of
  implementing KM in the FPA.

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KM Policy for the Federal Public Administration
KMP / FPA

• KMP / FPA 10 Directives
• 1. To encourage and support public organizations
  of the FPA in planning and executing KM
  initiatives
• 2. To promote raising awareness of managers for
  the strategic use of knowledge in organizations
  of the FPA
• 3. To endow the professionals of the FPA with
  competencies (knowledge, skills, attitudes, and
  values) for planning and executing KM activities
• 4. To measure the results and benefits of the use
  of KM in the FPA
• 5. To promote the broad dissemination of actions,
  results, and benefits of KM in the FPA

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KM Policy for the Federal Public Administration
KMP / FPA

• KMP / FPA 10 Directives
• 6. To support the carrying out of technical
  events in the area of KM
• 7. To support activities to promote the
  development of a culture of knowledge sharing
  within the organization of the FPA, among them,
  with the other levels of government (state and
  county) and with society at large
• 8. To guarantee the access of civil servants and
  citizens to the information and knowledge
  available in the FPA
• 9. To assure the structure, legislation and
  skills necessary to sponsor, mobilize and direct
  the implementation of a KM Plan for the
  organizations of the FPA and
• 10. To encourage the incorporation of knowledge,
  in an innovative way, into the processes and
  products (policies and services) of the FPA.

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KM STRATEGY

• Very few public organizations have a formal KM
  plan
• Organizational Knowledge Assessment Method OKA
• World Bank Institute World Bank
• It has been translated to Portuguese for use in
  Brazilian federal public organizations
• OKA will help to assess KM development stage in
  federal public organizations
• OKAs results may be used as an input to the
  FGOs KM Plan
• OKA can be used as an evaluation tool for the
  FGOs KM Plan

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KM ACTIVITIES

• Most FPOs are carrying out some sort of KM
  activity
• Intranets, Communities of Practice, Yellow Pages
  etc.
• Insulated experiences inside organizational
  units
• The need to inform and involve public executives
  in KM activities
• KM Policy will help to accellerate this process
• Trainning investments are needed
• Useful Practices Knowledge Repository
• Aligned to OKAs dimensions and to the KM Plan
• Most used Useful Practices

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NEXT STEPS 2007-2008

• KM Policy approval and implementation in the FPA
• The use of the OKA Method in the FPA
• The tool is useful to help KM Policy
  implementation
• It helps to formulate the KM Plan for the FPA
• It is useful to evaluate KM Plan
• FPAs executives sensibilization events
• Applied Research Project
• CT-GCIE, FPAs and Universities
• KM Policy implementation and evaluation
• KM implementation in the FPAs with the support
  of the OKA method
• The OKA method improvements and new
  functionalities

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Contact Information

• PAULO SÉRGIO FRESNEDA
• paulofresneda_at_agricultura.gov.br
• Coordinador, Knowledge Management and Strategic
  InformationTechnical Committee, E-Gov Executive
  Committee
• http//catir.softwarepublico.gov.br
• Strategic Management Manager, Depto. of
  Agriculture, Livestock and Food Supply
• Researcher, Brazilian Corporation for
  Agricultural Research EMBRAPA (on leave)
• Professor, Catholic University of Brasilia

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• MUITO OBRIGADO PELA SUA ATENÇÃO !!!
• MANY THANKS FOR YOUR ATTENTION !!!
• CT-GCIE Virtual Community address
• http//catir.softwarepublico.gov.br