Title: Public Health Emergency Response Guide
1Public Health Emergency Response Guide
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4http//emergency.cdc.gov/planning/responseguide.as
p.
5Scope
- Public Health Emergency Preparedness Assumption
- Public Health Emergency Response Functions and
Tasks during the Acute Phase - Ongoing Public Health Emergency Response
Functions and Tasks
6Focus on First 24 Hours
- Three response timeframe
- Immediate (Hours 0-2)
- Intermediate (Hours 2-6 and 6-12)
- Extended (Hours 12-24)
7Public Health Emergency Preparedness Assumption
- Public Health Department must engage in
preparedness activities - Completion of the following activities prior to
an incident is essential to a successful response
effort
8- Establish close working relationship and
mutual-aid agreement with - Emergency management agency (EMA)
- Emergency Medical Service (EMS)
- Medical/Health/Behavioral care providers
- Fire, Law enforcement, and Other organizations
- Local Emergency Planning Committee
- NGOs, Volunteers, Neighboring, etc.
9- Participate in hazard vulnerability and risk
assessment for your area(s). - Conduct capacity assessment
- Acquire resources and surge capacity
- Develop plans, procedure, guideline that are
consistent with those used by other response
agencies and organizations - Develop operational objectives for PHER
- Develop basic system for surveillances and
registry with appropriate archiving systems
10- Develop plans, procedures, guidelines for public
affairs and risk communication - Engage in resource typing and credentialing for
personnel, resources, and assets for emergency
response - Ensure that public health personnel are trained
and certified in safety and health practice (PPE,
on-scene)
11 - Provide orientation and training to public health
response personnel - Participate in planning, design, and conduct
exercises to evaluate PHEPR - Participate in after action reviews of exercise
and actual incidents
12Immediate Response Hours 0-2
- Assess situation
- Contact key health personnel
- Develop initial health response objectives and
Establish an action plan - Public health participation in Emergency
Operations Center (EOC) - Ensure that the site health and safety plan
(HASP) is established, reviewed, and followed
13Immediate Response Hours 0-2
- Establish communications with key health and
medical organization - Assign and deploy resources and assets to
achieved established initial health response
objectives - Address requests for assistance and information
- Initiate risk communication activities
14Public Messages in Crisis
- STARCC Principle
- S Simple
- T Timely
- A Accurate
- R Relevant
- C Credible
- C Consistent
Source Reynolds, B., Crisis and Emergency Risk
Communication by Leaders for Leaders. Atlanta,
GA Centers for Disease Control and Prevention,
2004
15- When engaging in risk communication, build trust
and credibility by expressing . . . - Empathy Caring
- Competence Expertise
- Honesty Openness
- Commitment Dedication
16Top Tips.
- Dont over reassure
- Acknowledge uncertainty
- Express wishes (I wish I had answers)
- Explain the process in place to find answers
- Acknowledge peoples fear
- Give people things to do
- Ask more of people (share risk)
17As a spokesperson
- Know your organization policies
- Stay within the scope of responsibility
- Tell the truth. Be transparent
- Embody your agencys identity
- CONSISTENT MESSAGE ARE VITAL
Source Reynolds, B., Crisis and Emergency Risk
Communication. Atlanta, GA Centers for Disease
Control and Prevention, 2002.
18Immediate Response Hours 0-2
- Engage legal counsel as part of the emergency
response effort - Document all response activities
19Intermediate Response Hours 2 6
- Verify that health surveillance systems are
operational - Ensure that laboratories likely to be used during
the response are operational and verify their
analytical capacity - Ensure that the needs of special populations are
being addressed
20Intermediate Response Hours 2 6
- Health-related volunteers and donations
- Update risk communication messages
21Intermediate ResponseHours 6 12
- Collect and analyze data that are becoming
available through health surveillance and
laboratory systems - Prepare and update information for shift change
and executive briefings
22Intermediate ResponseHours 6 12
- Prepare for state and federal on-site assistance
- Assess health resource needs and acquire as
necessary
23Extended Response Hours 12 24
- Address mental and behavioral health support
needs - Prepare for transition to extended operations or
response disengagement -
24ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Environmental hazard identification
- Hazards consultation
- Epidemiological services
- Health and medical needs assessment
- Identification of affected individuals
25ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Contamination control
- Health surveillance
- Laboratory specimen collection and analysis
- Infectious disease identification, treatment, and
control
26ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Quarantine/Isolation
- Public health information
- Risk communication
- Responder safety and health
- Health and medical personnel resources
27ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Health and medical equipment safety and
availability - Health-related volunteer and donation
- Coordination
- In-hospital care
- Evacuation
28ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Sheltering
- Special populations needs and assistance
- Mass trauma
- Mass fatality
- Mortuary service
29ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Mental/behavioral health care and social
services - Potable water
- Food safety
- Vector control and pest management disposal
30ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Wastewater and solid-waste management/ disposal
- Building/facility assessment
- Sanitation/hygiene service
- Continuity of public health programs, services,
and infrastructure
31ONGOING PUBLIC HEALTH EMERGENCY RESPONSE
FUNCTIONS AND TASKS
- Veterinary services
- Animal rescue/control/shelters
- Long-term community recovery
32Template 1 Documentation of contacts actions
33Template 2 Health department personnel emergency
contact information
34Template 3 State, local, tribal emergency
contact information
35Template 4 Leadership assignment
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42Template 5 Incident-specific public health
preparedness