Three factors affacted employee turnover

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Factors Affecting Employee Turnover and Job
Satisfaction A Case Study of Amari Hotels and
Resorts

• Presented To
• Mam Shehla
• Presented By
• Humaira Gill
• Safia Khan
• Waqas Anjum
• Zohaib ul
  Islam

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• Factors Affecting Employee Turnover and Job
  Satisfaction A Case Study of Amari Hotels and
  Resorts

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introduction

• Tourism accounts for 6 in gdp
• Bring the foreign currency in Thailand economic
  system
• In tourism hotel industry concerns most
• In hotel industry hr is much important
• turnover is key issue in worlds hospitality
  industry
• 50 at non management level 25 at management
  level

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Amri hotels and resort

• Amari hotel and resort changed from the siam
  lodge group of hotels
• Establish in 1965
• It is a respected chain hotels
• 3247 employees

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What is Employee turnover

• It is a movement of employees(churden and
  sherman)
• It is discotinuance of membership in
  organization(mobley)
• Rotation of workers around the labor market b/w
  org jobs and careers

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Measuring employee turnover

• Number of leavers in a particular period as a
  percentage of numbers of total employees during
  the same period
• Number of leavers x 100 Separation rate
• Average no. working

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Cost of employee turnover
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Job satisfaction

• How people feel about their jobs and different
  aspects of their jobs. (spector)
• A collection of feeling an individual holds
  towards his or her job. (Robbins)
• Job satisfaction correlates to the life
  satisfactio. (Rain,Lane Steiner)

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Job satisfaction and employee turnover

• Turnover and absenteeism are related to job
  dissatisfaction
• low absenteeism is associated with high job
  satisfaction

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Theories related to satisfaction

• Maslow's hierarchy theory of need
• Physiological needs
• Safety and security needs
• Social needs
• Esteem needs
• Self-Actualization needs

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• Two factor theory
• Hygiene factors

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A case study of Amari Hotels and Resorts
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Methodology

• Target population is 3247 employees working for
  11 Amari Hotels and Resorts
• Sample of 356 employees
• Data collected through questionnaires

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Factors affecting job satisfaction
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Preliminary finding and result
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conclusion

• Work itself
• employee empowerment
• Appropriate quantity of work

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• Working environment
• sufficient tools and resources
• benefit packages according to need of employees

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• Growth and possibility for growth
• career development program for employee.
• Hire from within.

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