Welcome MultiSpeak Web Conference

1
Welcome!MultiSpeak Web Conference

• August 16, 2007

2
Bob Saint

• NRECA Principal Engineer, Technical Services
• Program Manager, MultiSpeak Initiative

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Todays Speakers

• Gary McNaughton Cornice Engineering
• MultiSpeak Technical Coordinator
• Bobby Pope Central REC, OK
• Information Systems Administrator
• Sean Dennis Powel
• Software Developer
• Questions and Answers

4
Gary McNaughton

• Vice President, Cornice Engineering, Inc.
• MultiSpeak Technical Coordinator

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Overview

• How do web services work?
• What can I do if one of my vendors doesnt
  support MultiSpeak?
• Examples of application interfaces you might want
  to develop.0

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MultiSpeak Integration
CIS
GIS
Customer Table
Customer Table
lastName




C30
Customer Last Name Lname Format C25
Customer Last Name Custlname Format C30
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Using Wrappers to Solve Problems
CIS
GIS
W r a p p e r
Customer Table
Customer Table
lastName




C30
Customer Last Name Lname Format C25
Customer Last Name Custlname Format C30
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What are Web Services?

• A standard means to exchange data between
  programs, like calling a subroutine on another
  application.
• Uses any standard web server to transport
  XML-encoded data. Standard HTTP is the transport.
• The way of the future for the larger IT industry.

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Web Services Conceptual Approach
Web Server
2) GetCustomer Request
1) GetCustomer Request
4) GetCustomer Response
3) GetCustomer Response
CIS
AMR
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Web Services Application
1) GetCustomer Request
Web Server Component
Web Server Component
2) GetCustomer Response
1
1
2
2
Client Application
Server Application
Client
Server
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MultiSpeak Process Model
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Custom Applications that Could Consume
MultiSpeak Web Services

• Work order tracking
• Construction scheduling/material forecasting
• Outage handling (e.g., map display of open
  breakers, AMR detected outages, customers
  disconnected for non-pay, CSR/IVR outage calls
  possibly also a weather data feed and high wind
  or lightning strike data)
• AVL display

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Digital Dashboard

• Collects data from IT systems already in co-op
• Presents important management metrics visually
  (gauges, dials, sliders, trend plot, etc.)
• Assists in
• Performance monitoring
• Improved decision-making
• Configurable, each manager could choose metrics
  important in his/her area

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Contents of Digital Dashboard (Power Costs)

• Estimated monthly power costs to date, compared
  with budget
• Current demand with respect to
• Target demand
• Previously established peak this month
• Previously established ratchet value
• Current demand savings from load control/DG in
  operation (kW)
• Value this month from demand response ()

Red Information available using MultiSpeak
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Contents of Digital Dashboard (Operations Issues)

• System efficiency, by circuit
• Power factor, by circuit, by time of day
• Number of active outages
• Number of customers out of power
• Number of customers under load control
• Number of blinks, sags, etc.
• Cumulative outage hours MTD/YTD
• Outage indices (CAIDAI, SAIDAI, etc.)

Red Information available using MultiSpeak
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Contents of Digital Dashboard (Customer
Satisfaction)

• Call center - average wait time
• Call center call volume currently/daily
• Number of outstanding work orders
• Number of work orders by status (staked, in
  construction, closed out, etc)
• Average lag time for staking or new construction
• Average lag time for service orders

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Contents of Digital Dashboard (Financial )

• Number of customers shut off for non-pay
• Number of overtime hours MTD/YTD
• Amount of cash in the bank
• Key performance ratios (TIER, DSC, etc)

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Project Status(8/2007)

• Version 3.0 issued in late 2005 available on
  MultiSpeak web site (www.MultiSpeak.org)
• Utility users guide available from web site
• Conformance testing program is offered by
  independent third party
• Twenty-four pairs of products have passed
  interoperability testing on V3.0 web services

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MultiSpeak Vendor Members(8/2007)

• 4DataLink
• Advanced Control Systems
• C3-Ilex
• Cannon Technologies
• CellNet
• Central Service Association
• Clevest Solutions
• Cooperative Response Center
• Cornice Engineering
• Daffron
• DCSI (TWACS)
• Electrical System Consultants
• Elster Electricity
• EnerNex
• Enspiria Solutions
• ESRI
• Exceleron Software
• Hunt Technologies
• IBM

• Milsoft
• Miner Miner (a Telvent Company)
• NISC
• NRTC
• Oracle/SPL
• Origin GeoSystems (PDA)
• Partner Software
• PCS
• Powel/MiniMax
• Power System Engineering (PSE)
• Professional Computer Systems
• QEI
• SEDC
• Siemens
• SpatialNet
• Survalent Technologies
• Tantalus
• UAI
• UISOL

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Under Development(8/2007)

• Near term
• Meter receiving and testing interfaces w/ CB, MR
• Extensions for water and gas metering (MR-CB)
• Interfaces for a meter data management system
• Longer term
• SCADA-Distribution Automation interfaces to
  exchange data and device control functions
• Work management interfaces

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Sean Dennis

• Powel
• Software Developer

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Bobby Pope

• Central REC, OK
• Information Systems Administrator

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• Current data access requires accessing and
  replicating data
• Access is limited to Read-Only to enforce
  application level data integrity
• Application breaks when vendor changes data base
• Web Services allow our web sites to access as a
  user would
• MultiSpeak interface is standardized and should
  prevent application from breaking when up dates
  are made

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Cooperative Membership

• Show your support of the MultiSpeak initiative be
  becoming a Cooperative Member
• MultiSpeak Utility Technical Listserv
• Utility Technical Committee
• Go to Cooperative.com Library Documents
  Information Technology MultiSpeak
• https//www.cooperative.com/infotech/documents/Mul
  tiSpeak/MultiSpeakMembershipForm.htm

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Questions and Answers
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Contact Information

• Gary McNaughton, Bob Saint,
• Technical Coordinator Program Manager
• Cornice Engineering, Inc. NRECA
• Phone [phone] Phone [phone]
• gmcnaughton_at_frontier.net
  Robert.Saint_at_nreca.coop
• Bobby Pope Sean Solberg
• Information Systems Administrator VP Research
  and Development
• Central REC, OK Powel Inc.
• Phone [phone] Phone [phone]
• bpope_at_crec.coop
  sean.solberg_at_powelminimax.com

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MultiSpeak August 16, 2007
Live Meeting Web

• http//www.surveymonkey.com/s.aspx?sm_2fhzzBEL2YS
  KTBkZk74FAcg_3d_3d

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