Title: Improve senior executives performance
1Improve senior executivesperformance
commitmenton-the-job
119/1 Soi Sai Nam Thip 2 Sukhumvit
Road Klongtoey Bangkok 10110
tel 08 799 60 679www.1-2-WIN.netinfo_at_1-2-WIN.ne
t
2Document outline
"I absolutely believe that people, unless
coached, never reach their maximum potential."
Bob Nardelli, CEO, Home Depot
Pages
Topics
Questions
3
Who?
Our experience
4
What?
Our approach
5
Benefits of our coaching over seminars
outsourcing to consultants
Why?
6
How?
Our methodology 1 2 W. I. N.
7
Most frequent individual-coaching topics
Examples?
8
Example of a coaching program and deliverables
Examples?
9
Most frequent team-coaching programs
Examples?
10
Coaching session structure and typical coaching
program duration
How long?
11
Our flexible fees and free take-aways
How much?
12
Coaching program is designed in detail before you
make a decision
Start?
13-24
Appendix
3A Coach with 15 years of management
experience,around the world, in a wide range of
assignments
Who?
3
4Our approach focuses on up-coming issuesand
yields immediate double-benefit
What?
4
NB Coaching sessions are conducted in English
Thai language is used only to ensure full
understanding when necessary
57 reasons why our on-the-job coaching delivers
more valuethan seminars or outsourcing
assignments to consultants
Why?
On-the-jobcoaching
Outsource toConsultants
Seminars
- Share our 15 year experience as senior executive
and Managing Director on executives challenges
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1
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- Grow competencies inside the Organization
which exactly fit the Organization needs
2
3
- Improve attitude without risk of regression
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- Improve quality of executives work immediately
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4
- Strengthen executives loyalty
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5
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- Integrate the specifics of clients business
and its evolutions over-time
6
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- Provide a sounding board to Top Management,
help superiors optimize their management style
7
5
6Our methodology 1 2 W. I. N.
How?
performance
Assess Gaps set objective(s)
between current and target
levels,
1
behavior
with progress-indicators
-
2
Plan Progress
coaching road-map with detailed outcome for
each session and progress-indicators
-
W
Work
Executive and Coach work as partners on
important subjects
I
Inspire
Coach provides experience, examples,
success-stories, etc
N
Nurture
Coach provides methods, best-practices, tips
After 5 sessions at the end of coaching
program, meetings with coachee
superior summarize learnings and share
commitments action plan
6
7Most frequent individual-coaching topics in
Thailand
Examples?
1
- Leadership skills assertiveness
- Effectiveness at work time-management
deliver reliable assignments on-time
2
3
- Clarity, logic and concision
4
5
- Enhance new expatriates effectiveness in
Thailand / ASEAN
6
- Skills for coaching subordinates
7
- Problem solving on complex issues
8
- Build Strategy / Business / Marketing /
Industrial plans
- Skills for presentation to international
audiences
9
- Effectiveness in recruitment
10
NB Top-10 coaching assignments are displayed in
no specific order, and based on our experience
7
8Example of a coaching program and deliverables
Examples?
Coaching program
Deliverables
session
Priorities, schedule
Delegation plan
Coaching plansfor subordinates
Meeting agendas rules
Appraisal review forms
Emails, memos, actual presentation
HR plan
Sales plan 07-09
Profitability overhaul
Changeresistance
Present sales plan toRegional CEO
meetings with coachee superior summarize
learnings share commitments action plan
8
Deliverables are chosen to ensure immediate
pay-back of coaching
9Examples?
Most frequent team-coaching programs
Programs
of half-days
- SUBORDINATES COACHING SKILLS
- Coach managers on how to coach their subordinates
1
2
- ENHANCE TEAM EFFECTIVENESS
- Coach Management teams through their meetings
- Can be complemented by one-on-one coaching
3
- STRUCTURE BUSINESS CASES IMPROVE
PRESENTATION SKILLS - Coach on articulation presentation of a real
business case within a short time-frame - Program designed for crisis situations
- ARTICULATE COMPANY STRATEGY / KEY-OBJECTIVES
- Coach senior management team throughout the
crafting of strategy/key-objectives - Program can be rolled-out in a 2-day workshop
4
optional
9
103-hour individual-coaching session structure and
typical coaching program duration
How long?
Typical steps of a 3-hour coaching session
Time-frame
A typical coaching program encompasses around 10
sessions,spread over 3-6 months
10
11Flexible fee-structure, with free take-away
How much?
- Debriefing with HR, Coachee and his/ her
Superior (one hour) - Presentations provided to Coachee (see
appendix)
Free take-away
NB 1. Above fees exclude applicable VAT and
transport expenses outside of Bangkok 2.
Fees are charged monthly and due 15 days after
date of invoice 3. Coaching sessions
cancelled less than 4 working days in advance are
invoiced
11
12We design the coaching program with you, in
details,before you make your decision
Start?
Example of coaching proposal(page 1 of 4)
12
13Appendix
Pages
Topics
Points
14
Our Clients
Our Clients include
15
Our workshops
We also conduct high-impact, practical workshops
16-18
Testimonials
Our Clients opinion
19
Formal input
Our formal presentations are designed
case-by-case
20
Tangible results
Our track-record with Asian and Caucasian
executives
Ethic
21
Our Code of Ethics
22
Our experience
Sources of the experience we share
23
More information on
Our Website www.1-2-WIN.net
24
Access
Access map to our office
14Our Clients
Our Clients include
14
15Workshops
We also conduct high-impact, practical workshops
15
16Our Clients opinion CEO and MD (1/3)
Testimonials
Mr. Michel Le Quellec, CEO, Wall Street Institute
(Thailand, HongKong, Indonesia)Jean-François
Cousin brings many years of senior management
experience with one of the largest multinational
companies. He can diagnose very quickly what are
the major challenges and opportunities. He can
prioritize well what needs to be done. He is
very good with the identification of talents in a
company. He is talented for getting the trust of
the people that he is coaching. At WSI, all
employees are delighted by his coaching program
and many other employees have asked to be
enrolled. As the CEO of the company I can
already see the impact of his training with a
team more focused, more motivated and
understanding each other better, overall a team
performing better. 30th March 2007
Mr. Stéphane de lEstrange, Managing Director,
DAVCO"As I was working for the same large
multinational company as Jean-Francois Cousin,I
saw his talents over the last 10 years and his
exceptional career evolution.I knew his
management skills, but I really saw his talent as
he built-up the strengths of our sales
marketing manager to enable him to solve a crisis
amongst our management and sales team, and to
help him deliver beyond the objectives of our
company.I have now asked Jean Francois Cousin to
coach more managers, not only to resolve crisis
but clearly to improve the way they work
together, coaching them also to develop their
skills for the success of the company." 18th
April 2007
16
17Our Clients opinion HR Director and Coachees
(2/3)
Testimonials
Dr. Bill Gould, HR Director, WSI, Thailand"What
if coaching was based upon developing each
individual's weaknesses and building upon their
strengths? What if the company got immediate ROI
because this coaching was real-time and
real-world based, in other words, current
projects or tasks?I can tell you that this is an
incredible motivator for the managers involved.
One of our managers remarked to me, "What other
company provides personal coaching like this? I
feel so fortunate!" Jean-Francois Cousin's
personality, knowledge, talents and experience
combine into a unique blend that has produced
what I refer to as "minor miracles". For
example, recently, while I was in Hong Kong, we
had a crisis within our top management team in
Bangkok. Whom did I call in? Jean-Francois. He is
the personal coach for each of the people
involved and he handled the challenge
beautifully! He accomplished something I don't
think anyone else could have. He coached them to
not only resolve the crisis, but to improve the
way they work together to prevent future crisis.
It was a true learning experience for everyone."
8th April 2007
Khun Chirussanunt Daengpayont, Operations
Director "With his many years of management
experience, Mr. Jean-Francois Cousin has many
success stories to tell. He is very good at
evaluating people's mind-set in a matter of
minutes. He gives excellent feedback and
guidelines to improve any type of management
skills, such as people management, time
management, etc. I am certain that Mr. Cousin
can contribute his formula of success to any
company which would like to stay ahead in the
business world. I would like to recommend him to
any company."
Khun Sombat Suwanwalaikorn, Sales Marketing
Manager, DAVCO "Jean-Francois Cousin has helped
me a lot to improve my sales team efficiency,
through more effective meetings and focused
one-to-one coaching of my salesmen. He teaches me
to manage time and to delegate some issues to
subordinates. It makes a fantastic result to the
group and the company. I really appreciate his
advice and also learn many other tips from him."
17
18Our Clients opinion Coachees (3/3)
Testimonials
Khun Apichai Chaiwinij, Marketing Director
(Thailand, Hong Kong, Indonesia) When
Jean-Francois Cousin was introduced as a
coach for the management team at Wall Street
Institute, I expected to see myself perform
better in my profession. Unexpectedly, I could
also see myself being better in life.
Jean-Francois is inspiring! 9th April 2007
Mr. Ian Edmonson, Center DirectorI have had the
pleasure of working with Mr. Jean-Francois Cousin
in the capacity of my personal executive coach
since 2006. I have found him to be very active,
informative and knowledgeable in his teachings
and mentorship. He has an easy going and open
style of leadership and has given me fantastic
feedback on my performance and has directed me
carefully through many difficult decisions in
readiness for greater goals and life changes for
my work (both in Thailand and Japan). He has been
available via telephone or skype practically 24/7
and his friendly manner enables me to be open and
frank with him at all times. This ensures that we
can get to the root of any problem as soon as
possible without fuss, mess or politics. I value
his thoughts and recommendations as they are
usually very well thought out and the correct
plan of action. His vast experience in
management has given me great respect for him and
his professionalism is second to none. I would
have no hesitation in recommending him as a
management consultant to any company big or
small. 10th April 2007
More testimonials on www.1-2-WIN.net
Mr. Dan Meager, National Service
Manager"Jean-Francois Cousin is able to bring
out the best in a person and a team as a
whole. He shows a different perspective to
situations. He has a laser-like precision in
diagnosing what needs to be done. I enjoy the
coaching sessions as I am able to improve and
then coach my team with the advice given." 5th
April 2007
Khun Apuntree Archavaporn, Center Director"It
is precious to learn from Khun Jean-Francois.
Many things I learned fromhim are actually
beyond my expectations. He is my Bible. He is not
just the coach, he is also my teacher." 12th
April 2007
18
19We provide presentations adjusted to executives
needsand Companys business situation
Formal input
19
20Our track-record with Asian and Caucasian
executives
Results
EXCERPTS
Coaching focus
Deliverables
Executives nationality
- Thai
- Thai
- Thai
- Thai, UK
- Indian, USA, Thai, etc
- Thai, UK, Australian
- Thai
- Thai, UK, French
- Opening branches abroad
- Innovation portfolio overhaul
- National retail strategy
- Sales effectiveness tools
- Align and motivate subordinates
- Annual presentation to share-holders
- Efficient recruitment interviews
- Coaching plan
- Strategic planning
- Sales Manager leadership
- Team meetings
- Presentation skills
- Face-to-face meeting
- Coaching subordinates
20
21Ethics
Our Code of Ethics
- Our coaching assignments map-out
- gap-analysis on competencies/commitment and
goal(s) - detailed coaching session focus, tools
documents used and expected outcome - time-frame
- The coach establishes a one-on-one relationship
with the executive on the basis of absolute
confidentiality therefore the exchanges between
them can not be communicated to third parties
without prior approval of the executive - The coach proposes to meet HR and hierarchy
after 5 sessions have been conducted, and at
the end of the program, to debrief on coachees
progress - A confidentiality agreement may be signed
between the coach and the Company, at the
Companys initiative, to protect Companys
intellectual property - The Company may terminate the coaching
assignment at any time, with no other
liability than paying for coaching sessions
performed
21
22Sources of the experience we share
Experience
Positions, location job geographical scope
company
Experience gained
Time-frame
1993-95
Jean-François COUSINs career path
- Quality process manager in factory
- France Lafarge Aluminates
- Leadership skills
- Motivation of unionized work-force
- Project management
1995-98
- Marketing business development
- Singapore focused on Asia-Pacific
- Lafarge Aluminates Asa-Pacific
- Marketing
- Innovation
- Work in multi-cultural environment
- Business development
1998-2004
- Managing Director, Thailand Lafarge Prestia
Thailand - General Manager, China Lafarge Onoda
- Vice-President Compounds , Asia Lafarge
Boral
- Profit Loss responsibility
- Business turnaround (from near-bankrupcy)
- Oversee businesses in several countries
- Merger Acquisition
- Investment in China
2004-06
- Division Strategy Vice-President
- France, World-wide responsibility
- Lafarge Gypsum Division
- Strategic planning world-wide
- Presentation skills, MNC CEO level
- Coaching of Business Unit Managers
2006-gt
- Senior Executive Coach
- Thailand 1-2-WIN Co., Ltd
22
Lafarge Gypsum Division, 2 billion US
turnover, 84 plants in 32 countries in 2006
23More info at
www.1-2-WIN.net
23
24Access
Access map to our office
24