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ISO/IEC JTC1 SC37 Biometrics Working Group 6 ' Cross-Jurisdictional and Societal ... fears to use biometrics (health and hygiene, of data misuse, of criminal assaults) ... – PowerPoint PPT presentation

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Title: P1254325876jJptS


1
Accessibility through standardisation of ambient
intelligent technology Kristina
Unverricht Consumer Council of DIN,
Germany Chairperson of ANEC ICT WG Nice,
October 2006
2
ANEC - General
  • established in 1995 as a non-profit making
    international association with a secretariat
    based in Brussels
  • on the initiative of the European Commission and
    all consumer organisations in EU and EFTA
    countries

ASK-IT Conference, Nice October 2006
3
Members Experts
  • a European wide network of more than 200
    consumer experts (volunteers)
  • areas of priority Child Safety, Design for All,
    Domestic Appliances, Environment, Information
    Society, Services, Traffic Safety

ASK-IT Conference, Nice October 2006
4
National Experts
  • Example Germany
  • experts from consumer organisations, mainly
    nominated via the Consumer Council of DIN
  • Consumer Council of DIN department in the
    German standards body that represents consumers
    in standardisation

ASK-IT Conference, Nice October 2006
5
ANEC ICT WG Priorities
  • eAccessibility and eInclusion
  • Electronic Communications
  • Next Generation Networks
  • Smart Houses
  • eRecognition

ASK-IT Conference, Nice October 2006
6
ANEC - projects in ambient intelligent technology
  • standardisation of Smart Houses
  • standardisation of Smart Cards and their related
    devices
  • standardisation of Biometrics

ASK-IT Conference, Nice October 2006
7
Smart Houses
  • CENELEC TC 205 WG 16 Smart Houses
  • CWA 50487 SmartHouse Code of Practice

ASK-IT Conference, Nice October 2006
8
Problems with Smart Houses
  • consumers unaccustomed to technology may be
    disadvantaged ironically this is the user group
    (elderly) gaining the most benefit
  • proprietary solutions may tie-in the consumer
    to one system
  • lack of interoperability of systems

ASK-IT Conference, Nice October 2006
9
Advantages of Smart Houses
  • increased comfort, convenience, security and
    energy savings
  • individual benefits for specific consumer groups
    (elderly, disabled consumers)
  • technological add-on to care services

ASK-IT Conference, Nice October 2006
10
Consumer Requirements on Smart Houses
  • interoperability
  • reliability and Quality of Service
  • cost benefit over a period of time
  • safety of the system and appliances
  • security and privacy
  • comfort and convenience
  • standard easy user interfaces
  • easy to understand and operate

ASK-IT Conference, Nice October 2006
11
Smart Cards and related devices
  • CEN TC224 Personal identification, electronic
    signature and cards and their related systems and
    operations
  • CEN TC224 WG6 Man-Machine Interface
  • CEN TC224 WG15 European Citizen Card

ASK-IT Conference, Nice October 2006
12
Problems with Smart Cards
  • usability problems
  • accessibility problems
  • jurisdictional and privacy problems
  • lack of transparency and information
  • liabilities not clearly regulated

ASK-IT Conference, Nice October 2006
13
Advantages of Smart Cards
  • means of access to the information society
  • fast and comfortable access
  • (contact-less) cards facilitate access to
    consumers with special needs, e.g. wheelchair
    users

ASK-IT Conference, Nice October 2006
14
Consumer Requirements on Smart Cards I
  • interoperability
  • customizable cards
  • access to data stored on the card
  • protection of personal data
  • security of card related devices
  • standard procedures for right of redress

ASK-IT Conference, Nice October 2006
15
Consumer Requirements on Smart Cards II
  • user-friendly man-machine-interface
  • accommodation for users with special needs, e.g.
    via adaptability of system
  • information transmission and transparency
  • take consumer needs into account from the
    beginning

ASK-IT Conference, Nice October 2006
16
Biometrics
  • ISO/IEC JTC1 SC37 Biometrics Working Group 6
     Cross-Jurisdictional and Societal Issues 
  • CEN/ISSS Biometrics Focus Group

ASK-IT Conference, Nice October 2006
17
Problems with Biometrics
  • fears to use biometrics (health and hygiene, of
    data misuse, of criminal assaults)
  • aspects that decrease acceptance (cultural,
    societal, emotional)
  • access barriers to persons who cannot provide
    biometric sample
  • identity theft

ASK-IT Conference, Nice October 2006
18
Advantages of Biometrics
  • secure access to information society
  • ease of use (biometric features cannot be lost
    or stolen)
  • privacy enhancing technology (PET)
  • increased legal binding force
  • efficiencies in the operation

ASK-IT Conference, Nice October 2006
19
Consumer Requirements on Biometrics I
  • ease of use and access with respect to specific
    needs and societal backgrounds
  • low cost for use
  • privacy and data protection
  • security of the system
  • no misuse of derived data

ASK-IT Conference, Nice October 2006
20
Consumer Requirements on Biometrics II
  • health and safety
  • guaranteed fall-back systems
  • limited false rejection rates
  • usability of the physical system environment and
    the man-machine-interface

ASK-IT Conference, Nice October 2006
21
Consumer Requirements on Biometrics III
  • information on/transparency of biometric data
  • minimize negative impact on the consumer of
    aggregation of data from disparate databases
  • no covert surveillance
  • standardised redress procedures

ASK-IT Conference, Nice October 2006
22
Research and standardisation projects
  • before standardisation research on consumers
    heterogeneous needs and on how to address their
    needs
  • completed research project internet filtering
    tools
  • possible future research project RFID technology

ASK-IT Conference, Nice October 2006
23
Conclusions
  • standardisation can help to improve ambient
    intelligent technology, e.g. usability and
    interoperability aspects
  • guidelines on consumer aspects can help to take
    into account the consumer needs from the
    beginning
  • the consideration of consumer needs will
    increase their acceptance

ASK-IT Conference, Nice October 2006
24
  • ANEC
  • B-1040 Bruxelles
  • phone 32-2-7432470
  • e-mail anec_at_anec.org
  • internet www.anec.org
  • Kristina Unverricht
  • Consumer Council of DIN
  • D-10772 Berlin
  • phone 49-30-2601-2460
  • e-mail kristina.unverricht_at_din.de
  • internet www.verbraucherrat.din.de
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