The Art of HighTechnology Management

1
The Art of High-Technology Management

• Hilda Paucar
• Justin Dewey
• Cara Waymire

2
Outline

• Introduction
• Discuss the six themes of success
• Summary of study results
• Comments on the article

3
Introduction

• Corporate America being challenged.
• Technology gap reversal (closing instead of
  widening)
• Some U.S. companies are fending off foreign
  challenges successfully
• Key point Innovation can be stimulated in the
  U.S. by adapting the policies of our own
  successful high-technology firms (TI, HP, IBM)
• Study concludes U.S. high-technology firms that
  seek to improve management practices to succeed
  against foreign competitors need not look
  overseas.

4
Three Themes for Continuity

• Imply stability and conservatism
• Business focus
• Closely related products (HP and IBM)
• Focused RD (One or two areas)
• Consistent priorities (Identify customer needs)
• Organizational cohesion
• Good communication
• Job rotation
• Integration of roles
• Long-term employment (familiarity between
  co-workers)
• Integrity
• Risks multiply and probability of failure rises
• Sense of integrity manifests into
  self-understanding and acknowledgment of
  limitations

5
Three Themes for Chaos

• Rapid and sometimes precipitous change
• Adaptability
• Organizational Flexibility
• Strategic Stagnation comes with great risks
• Entrepreneurial culture
• Characteristics
• Excellent communication
• Dissolve organizational barriers
• First responders directly deal w/ problems
• Multiple funding channels
• Hands-on top management

6
Smart Investment

• Focused RD
• Successful Tech Businesses 1 to 2x industry avg
  
• Endures through recession
• Intel even increased in recession
• Consistent Priorities/Culture
• Even through Recession
• Stay focused
• Spend the Money

7
Paradox of High-Technology Management

• Consistency is key for management
• Only consistency in High-Technology is change
• Management must adjust as the industry does

8
Recap

• Technology Gap
• By Country
• Look to successful national business
• Six Themes of Success
• Stability and Conservatism
• Rapid Change
• Management approaches
• Separate parts require unique oversight
• Management should shift according to firm

9
Comments/Opinions

• Difficulty of adopting cross cultural management
  strategies/structures
• Streamlining Operations vs. Innovation
• Current economy
• Two headed dilemma
• Continuity vs. Chaos
• Everyone affected at once vs. independent
  struggles
• Goes beyond High-Tech Industries
• Leadership initiating comfortable change