Washington DC May 18th, 2005

1
Washington DCMay 18th, 2005

• MTAC Workgroup 87
• Status
• Improving the Drop Shipment Process

2
Agenda

• Pilot Status
• Deployment Schedule
• Communications
• Training Status
• Problem Facility Process

3
Pilot Status
FAST Pilot is scheduled to end on June 18th.
4
Pilot Status
Overall FAST Pilot has successfully validated the
key criteria for the pilot.

• Validated that online application and Web
  Services interfaces scheduled appointments
  correctly
• Validated that USPS interfaces between TIMEs,
  FAST, PostalOne!, VTAPs, and FDB worked
  successfully
• USPS has determined that each corporation is
  unique and to successfully support Web Services
  customers support must be tailored to their
  individual business

5
Deployment Schedule
FAST National Deployment will begin in July.
6
Deployment Preparation
PostalOne! registration for FAST is available.

• 100 corporations have registered for FAST in
  PostalOne!.
• Corporations should only create one corporate
  id/corporation. Each corporation may have
  multiple schedulers or locations for scheduling.
• New corporations may register online via
  PostalOne!
• Existing corporations should call the PostalOne!
  help desk to register for FAST.
• If you are interested in using Web Services, be
  sure to indicate you want to be a Web Services
  customer.

7
Communications
Various communications have been employed to
alert Customers to FAST.

• Weekly Postal Bulletins have registration and
  training information for FAST.
• RIBBs is updated frequently with FAST
  information.
• BSN has been involved in the communication
  process for FAST.
• May issue of Memo to Mailers has FAST
  information.
• DSAS messages have been used to alert users to
  registration and training.
• Handouts for truck drivers are being provided to
  Areas.
• FAST Webinars are being conducted.

8
Training Status
FAST customer training will run from May 9th to
June 24th.

• 200 participants have registered for training.
• 52 participants attend the first week of
  training.
• Feedback on Training
• Class content was clear and easily understood
• The team approach with the trainers alternating
  their time as facilitator and support role worked
  well.
• The exercises and demonstrations increased my
  knowledge of FAST.

9
Seats Available in Upcoming FAST Customer
Training Sessions
Seats are still available in existing training
classes. Please pick up registration forms at
the back of the room.
10
Problem Facility Process
Workgroup 87 is facilitating issue resolution
for problem facilities.

• Workgroup input has initiated a process to look
  at common issues across facilities.
• Issues include
• Long unload times
• Splitting 3 and 5 digit pallets
• Address change per facility, not updated in DSAS
  or dropship product
• Jaime Fuentes is the point of contact for
  resolution.