Ras AlKhaimah eGovernment

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• Ras Al-Khaimah e-Government
• IT Projects Road Map
• www.rak.ae ? ega_at_rak.ae

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• Ras Al Khaimah government started its technical
  journey in the light of the view and the future
  aspirations of H.H. Sheikh Saud Bin Saqr Al
  Qasimi, The Crown Prince, The Deputy Ruler, The
  Supreme Head of IT
• I dream of an electronic country, with the
  transfer of society from just a consumer to a
  digital society through a perfect and firm
  exploitation of the newest information technology
  for the mechanization of works and the systems of
  all of the government departments, and the
  preparation of infrastructure, and going towards
  the achievement of a pioneer electronic
  government - an easy and available for all as a
  mobile telephone, all its sides, the information
  , the communication, the electronic services, and
  the GIS by the application of the integrated
  solutions, and the use of the complete systems.

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Roadmap

• Establishing a strategic plan to ultimately
  accomplish e-governance beginning with
  stages and including all governmental departments
  Via
• Completion of the Automation Projects
• Systems Projects
• The projects of the electronic government in
  stages until the completion the electronic portal
  including
• e-Information
• e-Communication
• e-Services
• e-GIS

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Stage 1

• The establishment of an official central
  authority to handle all IT related activities
  Electronic Government Authority EGA
• Define Vision, Mission and strategy.
• Organization structure.
• Appointment of IT fleet.
• The establishment of a maintenance workshop.
• The punishing of the computer illiteracy
• Establish fixed and mobile IT labs.
• Design Organizations.
• Publish literature towards forcing better
  incitement to the electronic knowledge ??? ?????
  ????? ??????? ???????? ???????

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Stage 1 continued

• Automation of all secretarial jobs.
• Computerizing Departments Systems (Taking into
  consideration the open systems, the
  international standards, and the harmony with
  the electronic governments in UAE)
• Every department separately
• According to Priority, Role and the possibility.
• e-Government Publish literature to force
  acknowledge, Towards e-Human
• Begin E-Government projects benefits to locals
  and residents.
• Establish Electronic Portals only Information at
  this stage. Sing

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e-Government Elements Info Society
????? ??????? ???????? ? ??? ? Government to
Government (G2G)
????? ??????? ? ??? ? Government to Public (G2P)
RAK e-Government
??????? ???????? ? ??? ? Government to
Employees (G2E)
????? ??????? ? ??? ? Government to Business (G2B)
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Future Vision to Service Centers
Mobile PDA Portable Kiosks
E-Government
Economic Dept.
RGIN
Internet
Portal
Other Departments
Information, Communication, e-Services, GIS
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RAK e-Government To where?

• www.rak.ae launched in Arabic English on
  30/6/2004

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Stage 2 RGIN

• Prepare Infrastructure for egovernment, second
  and third stages with exploitation and building
  on the infrastructure of the first stage.
• Establish a wide area network between the
  departments.
• Establish Payment Gateway.
• Generate an electronic human, continuing
  training, educationboth segment of the Society
  (Male Female).

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RAK e-Government To where?

• Adding-up to the information portal,
  establishing the remaining of the stages, sides
  to the electronic portal
• E-Communication
• Collaboration and e-correspondence
• Network the user with the government department
  together with files, records and documents at any
  time and at any place by an easy and facilitated,
  secure and safe interaction means.
• e-Services
• Electron-zing Quick-wins Services of the
  Government.
• Offering electronically all Services, (third
  stage ).
• GIS
• Execute of GIS project as a pilot project
  covering portion of the geographical area and
  then rollout on all of the emirate.
• Offering the geographical information
  electronically.
• Management of geographical matters automatically.

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The Five Stages of e-Government Presence
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RAK e-Government To where?
RAK e-Government To where?
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RAK e-Government Benefits

• Transparency.
• Information presentment at the right time.
• Transactions cost reduction.
• The increase of the people awareness towards IT
  benefits.
• The simplification of measures for getting the
  government services, with the cancellation of
  bureaucracy and routine.
• The easiness, the speed, the prosperity the
  totalitarianism and the accuracy.
• The reduction of mistakes and the benefit from
  the accuracy of the automatic calculations.

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RAK e-Government Benefits, continued...

• The speed of processing.
• 24/7
• The reduction of the need of expanding government
  buildings to accommodate the people.
• Additional communication channels
• The marketing of emirate internationally for the
  attraction of external investments.
• Simplicity and higher efficiency which will lead
  to lower cost of transactions.

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RAK e-Government Goals

• Reduce transactions cost.
• Prepare government departments to be ready to
  invoke into international systems.
• Simplify communication means with other federal
  departments.
• Improve economical situation by encouraging
  investors to conduct business in the emirate.
• Remove obstacles specially routine and
  bureaucracy.
• Increase efficiency.
• Provide general information on department and
  offered services and its prerequisites.

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RAK e-Government Goals, continued

• The improvement of the efficiency of the work of
  the government body and the style of follow-up.
• Providing the facility to conduct online services
  until making payment.
• Offer online services wherever and whenever.
• With an attempt to include public in the
  executive operation.
• The provision of easy and facilitated
  communication between the public and the
  employees of the administrations of the
  government departments.
• Provide centralized government information
  repository which will yield to better decision
  making.

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RAK e-Government Goals, continued

• To play a role of performance mean to overcome
  all appearances of delay and slowness and the
  flabbiness in the system and to be an effective
  mean for the supervision.

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RAK e-Government Features

• Online Electronic, Forms, Transactions,
  Inquiries, Payments, etc.
• Availability of numerous service centers all over
  the emirate.
• Neutral towards location, sex, age, race,
  nationality, etc.

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And for more information about the projects of
the electronic government of RAK and its goals
kindly review this book on www.rak.ae, Or I
request your copy through e-mail to ega_at_rak.ae
And for more information about the organization
of the electronic government, kindly review this
book on www.rak.ae