Guidelines for Enriching a Job

1
Guidelines for Enriching a Job

• Combining tasks
• a broad set of activities that require different
  skills
• Establish client/customer relationships
• autonomy to manage interactions with those who
  will receive/use their work
• requires a variety of skills
• individuals can see significance of work and
  clients provide feedback on performance

2
Guidelines for Enriching a Job

• Vertical loading
• give individuals autonomy to decide how to
  perform tasks
• give more control over development
  implementation
• Opening Feedback Channels
• provide more information on performance and
  impact of work on those who receive/use it

3
Suggestion Involvement
4
Job Involvement
5
High Involvement
6
Choosing an Involvement Strategy

• Work Technology
• Interdependence low ? job enrichment high ?
  teams
• Complexity low ? suggestion involvement
• high ? job enrichment for ind. work
• high ? teams for interdependent work
• Values and beliefs
• Among managers and among workers
• Organizational starting point
• Current organizational structure