Eddie Caine ecainetmanage'com

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DOE-Flex Advisor Training

• Eddie Caine - ecaine_at_tmanage.com
• TManage, Inc.
• April/May 2000

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DOE-Flex Advisors Welcome Introductions

• Name
• Organization
• Experience and background in telework

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Training Objectives

• Describe the program goals and objectives
• Define the role of the DOE-Flex Advisor
• Discuss issues surrounding program implementation
• Describe the resources available
• Materials to support on going effort
• Resource contacts for assistance
• Discuss the process required for success

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Advisor Roles

• Program Administration
• Training/Briefing
• Advising/Facilitating

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Issues Facing Advisors

• Program Administration
• Training/Briefing
• Advising/Facilitating

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Policy Statement

• People are the Department of Energys most
  important resource, and we will develop,
  motivate, and support them in accomplishing our
  missions. Employees are more than just the jobs
  they do, and the Department is committed to
  helping them meet their responsibilities on the
  job, at home, and in their communities. In doing
  so, the Department will establish flexible work
  arrangements that will improve the quality of
  employees work life and contribute to a cleaner
  environment and a safer, more productive
  workplace.
• Secretary Richardson

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DOE-Flex Program Objectives

• Achieve program participation goals
• FY 2000 5 participation rate
• FY 2001 10 participation rate
• FY 2002 15 participation rate
• FY 2005 20 participation rate (Washington DC
  area)

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DOE-Flex Program Objectives

• Improve productivity
• Improve employee well-being and quality of life
• Maintain work production and services
• Improve the Departments ability to recruit and
  retain high quality employees
• Reduce the employees need to commute
• Reduce costly building space

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Administration

• A DOE-Flex arrangement may be
• Medical
• Regular
• Situational

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Administration

• The DOE-Flex opportunity
• Managers promote and utilize the program
• Employees must volunteer to participate
  
• Managers approve work to be done
• Managers approve employee's work schedule
• Employees are to be accessible
• No requirement to cover home-office expenses

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Administration

• DOE-Flex Process for Teleworkers
• Identify appropriate job tasks/assignments
• Discuss with supervisor
• Apply for participation
• Document all arrangements
• First- second-level approval/disapproval
• Managers employees may terminate an arrangement
  when needed

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Administration

• DOE-Flex Process for Managers
• Identify appropriate job tasks/assignments and
  establishing an inventory of positions
• Discuss DOE-Flex option with all applicable
  candidates
• Document all arrangements
• First- second-level approval/disapproval
• Managers employees may terminate an arrangement
  when needed
• Support and promote the program

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IT/Security/Safety

• Employee-owned equipment issues
• Remote access -- what is allowed and how is it
  supported?
• How are organization and personal problems
  differentiated? Who pays for support?
• Who pays for and owns application upgrades?
• How are organizations and personal data
  physically and legally partitioned on the home
  computer?

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IT/Security/Safety

• What level of data protection will be required on
  the employee's personal system, and how will it
  be audited and enforced?
• What physical security will be required?
• What kinds of system and safety problems incur
  organizational liability vs. employee liability?
• How will company standards and practices be
  inspected?