Creating Excellence Through People

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Creating Excellence Through People
Michael R. Perlson, Ph.D.
HTBC April 14, 2004
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Michael R. Perlson, Ph.D.

• Over 30 years of organizational development
  experience
• Conducted over 2000 executive assessments
• PHD Industrial Psychology Purdue University
• Licensed New York State psychologist

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Michael R. Perlson, Ph.D.

• Clients
• The American Red Cross, Blue Cross and Blue
  Shield, Corning Inc.,Dupont, Eastman Kodak,
  Flextek Components, General Signal, Illinois Tool
  Works, ITT, Klein Steel, Mobil Chemical Company,
  Park Ridge Hospital, Rochester Area Association
  of Homes Services for the Aging and Sundstrand
  Aerospace.

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Creating Excellence Through People

• Success is an event, but excellence is a way of
  life
• Creating excellence is a social process
• Creating a clear, shared vision is a prime
  function of effective leadership

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Creating Excellence Through People

•   Vigor is the power to act with integrity
  toward a mission
• Leadership is an art
• Learn to say, no
• The cost of complexity

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Creating Excellence Through People

•   For customers, the quest for self-importance
  is at least as important as the quest for value.
• The keys to improvement are to do things
  differently and to do less rather than more

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Creating Excellence Through People

•   Applying Paretos Law
• Simplification through elimination of
  unprofitable activity
• Focusing on a few key drivers of improvement
• Performance comparisons between winners and
  losers

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Creating Excellence Through People

• Focus x Passion RESULTS!
• Mission Statements
• Market Segmentation
• In-lining

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Creating Excellence Through People

•   Measurable Targets
• Team Building
• Training
• Trinkets

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Creating Excellence Through People

•   Create a Champion
• Create a positive self-fulfilling prophesy

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Michael R. Perlson, Ph.D.

• Questions ?
• Thank you!

HTBC April 14, 2004
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Michael R. Perlson, Ph.D.

• Perlson Associates
• Phone [phone]
• Email perlson_at_frontiernet.net
• www.riverviewassociates.com