Cisco Students Case Study

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Convergence Technology Center

• Cisco Students Case Study
• Designs for New Campus
• Innovations 2009
• March 15, 2009
• Presenters
• Juanita Marquez
• Dr. Bette Plog

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National Science Foundation

• Regional Center of Excellence for Convergence
  Technology
• 2.5 million
• Awarded August, 2004

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What is Convergence Technology?

• The blending or integration of voice, data video
  and image into one flexible network
• The bringing together of products and
  capabilities of multiple vendors to provide
  services without interoperability issues

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Convergence Technology Center
Three partner community colleges working together
in the North Texas area

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Convergence Technology Center Goals

• Goal 1 Develop curriculum for the convergence
  Technician (home technology integrator and
  enterprise technician)
• Goal 2 Train faculty to utilize case
  study/problem-based learning (professional
  development mentoring program)

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Convergence Technology Center Goals (continued)

• Goal 3 Attract/Recruit/Retain underserved
  populations into Convergence Technology programs
• Goal 4 Share curriculum, software tools, and
  case studies (through website and conference
  presentations)

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Why Teach Case Studies?

• Employers tell us they need employees who can
• Solve business problems
• Know more than just concepts
• Integrate technologies/products from different
  vendors to solve real-world problems
• Communicate, both written and verbally

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Why Teach Case Studies? (continued)

• Problem-based Case Studies
• Solve business problems
• Gather information through interviews
• Design solutions
• Prepare written documentation
• Make presentations

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Real World Case Studies the Ideal

• Juanita Marquez will share how she involved her
  Cisco students in a real world case study the
  West Campus Case Study

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Case Study Showcase

• A Conversation with Jason Fletcher, CCNA, Case
  Study Project Leader

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Development of the Case Study

• Create Learning Objective
• Develop Learning Outcomes
• Identify Measurements
• Plan Case Study Administration
• Select Teams
• List Materials Utilized

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Development of the Case Study (continued)

• Select Project Leaders
• Determine Support / Resources
• Identify Deliverables
• Create Measurements
• Obtain Blueprints

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Case Study Learning Objective

• Define and design a suggested network
  infrastructure for the colleges new West Campus.

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Case Study Learning Outcomes

• Develop a Broad Knowledge of Existing and
  Emerging Technologies
• Create Technical Architectural Design
• Acquire Research Skills
• Apply Analytical Skills
• Implement Time Management Skills
• Demonstrate Problem Solving Skills

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Case Study Learning Outcomes (continued)

• Apply Teamwork Skills
• Develop Communication Skills
• Demonstrate Leadership Skills
• Utilize Decision-Making Skills
• Manage Project Management Skills

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Case Study Learning Outcomes (continued)

• Think Strategically
• Judge Critically
• Obtain Adaptability Skills

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Case Study Administration

• Create Questions to Gather Information
• Schedule Interviews
• Conduct Interviews
• Plan Field Trips
• Train students to use software
• Mead Map
• Packet Tracer 5.0/5.1
• Visio
• PowerPoint

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Case Study Administration (continued)

• CCNA E1
• Evaluate Examplars
• Participate in field trips
• Gather information
• Review LAN equipment
• Interpret floor plans
• Determine cabling needs

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Case Study Administration (continued)

• CCNA E2
• Compare and contrast routing protocols
• Utilize Mead Map
• Recommend an alternative routing protocol

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Case Study Administration (continued)

• CCNA E3
• Evaluate the Case Study
• Determine IP Addressing Scheme
• Apply IP Addressing Scheme
• Deploy the network infrastructure topology
• Utilize Packet Tracer

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Case Study Administration (continued)

• CCNA E4
• Implement Design
• Verify Connectivity
• Summarize Case Study
• Present Case Study to new group

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Case Study Administration (continued)

• CCNP 1
• Serve as Co-Project Leader, CCNA
• Evaluate Case Study Information
• Document voice over IP Implementation
• Present Case Study at NSF Visiting Committee
  Meeting

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Case Study Administration (continued)

• CCNP 2
• Project Leader, CCNA
• Assemble Documentation Gathered in a Report
• Discuss Case Study with Team Members
• Showcase Case Study in Washington, DC
• Present Case Study to ECC Cisco classes
• Record Case Study
• Utilize Tegrity

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Measurements Utilized

• Rubrics
• Case Study
• Writing
• Presentation

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Case Study Administration (continued)

• Materials Utilized
• Questions
• Examplars
• Deliverables
• Phases

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Reactions

• CCNA E1 and 2 students were overwhelmed
• CCNA E1 and 2 unfamiliar with the terminology

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Reactions (continued)

• All groups were concerned with
• Amount of time they had to invest
• Workload was too heavy
• Case was too difficult
• Not given enough guidance
• Am I knowledgeable enough
• What will I get out of this
• Why do I have to do this

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Reflections

• Awareness of Project Management
• Recognize the Importance of Interviewing
• Apply Terminology and Skills from Previous
  Semesters
• Made me Think Outside the Box

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Reflections

• Gained confidence
• Developed leaderships skills
• Everyone has a part
• Delegate tasks based on strengths
• Learned new applications
• Improved communications

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Acknowledgements

• Craig Baugh, Director of Communications
• at the District Service
• Charles Bryant, Project Architect
• William Butler, ECC Facilities Director
• David Ziebarta, Project Engineer
• Jimmy Flippo, Project Superintendent
• Al Erdman, Project Manager
• Fela Alfaro, ECC Executive Dean of Student
• and Enrollment Services

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Acknowledgements

• Susan Turner, ECC Executive Dean
• Information Technology Programs and Systems
  Support
• Dr. Bette Plog, Co-PI
• Jackie Porter, CIT Faculty
• Christine Schubert-Logue, CIT Faculty
• El Centro College
• Cisco Academy Students

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Question, Comments, Concerns?
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Other Presentations

• Convergence Technology, The Green IT Solution
• Monday 345 pm 445 pm
• Convergence Mentoring Program
• Tuesday 1100 am - 1200 pm

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Contacts

• Juanita H. Marquez jmarquez_at_dcccd.edu
• Dr. Bette Plog bplog_at_dcccd.edu
• www.convergencetechnologycenter.org
• (Obtain other Information Apply for Mentored
  College Program)