User research for interaction design Understanding mobile use

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User research for interaction design
Understanding mobile use

• Victor Kaptelinin
• vklinin_at_informatik.umu.se090-786 5927
• March 9, 2006

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Problems with studying mobility

• New technology, unknown affordances
• Changing contexts, a challenge for data
  collection
• Integration of physical and virtual worlds, a
  challenge for data interpretation

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Role playing game

• Open ended design
• Engaging users through games
• Taking into account group activities and
  interaction mobility of participantsthe context
  (artifacts, tools, environments)
• Role games, events/incident cards, toy characters

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SPES (situated and participative enactment of
scenarios)

• Taking into account real life circumstances
• Helping users to formulate their opinions and
  creative ideas
• Dialoging with users about their natural settings
• Trying ideas through enactment
• A simple mock-up of a magic thing shadowing
  and recording

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Experience clip

• Users observing/recording each other (after a
  first period of video recording by a researcher)
• Context-aware applications
• Problems
• Technical
• Capturing right moment
• interpretation
• Users changing roles
• Playacting
• Design suggestions