Experimental Research in Auditing

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Experimental Research in Auditing

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Title: Experimental Research in Auditing


1
CAR Ph.D. Consortium Niagara-on-the Lake, Ontario
Experimental Research in Auditing
Ira Solomon R. C. Evans Endowed Chair in
Business and Head of the Department of
Accountancy University of Illinois at
Urbana-Champaign
November 4, 2005
2
Thanks to my Collaborators
Tim Bell, Director KPMG LLP Mark Peecher,
Associate Professor University of Illinois,
Urbana-Champaign
3
Session Takeaways
  • Judgment is critical to the external audit-- the
    public company audit largely consists of
    judgments.
  • Risk assessment activities, including their
    attendant antecedents comprise a large part of
    contemporary public company auditing.
  • Researchers have a fundamental role to play in
    terms of discovering how how well and how
    should public company auditors make judgments and
    decisions-- experiments can be a most effective
    way of developing answers to these types of
    questions.
  • Time is of the essence!

4
The Audit Context
WorldCom, Enron, HealthSouth, Parmalot . . .
Public-Company Auditing is now a regulated
activity in the U.S. and Canada and in many
other jurisdictions. Societies are now placing a
premium on audit quality.
5
Audit Quality
What are the elements of a public company audit,
especially those elements central to achieving
audit quality? How is audit quality
controlled/established on an audit engagement?
6
How is Audit Quality Achieved?
Traditional answer-- Compliance with GAAS
(authoritative pronocements) Compliance with
Quality Control Standards More recent
answer-- An Integrated Audit
7
Overview of the Evolution of the Risk-Assessment
Orientation in Auditing
Equity-Markets Era
State of the Business (Entity Business States)
Owner-Manager Information Needs Measure costs
prevent detect bookkeeper/employee theft
Investor Information Needs Information on
financial outcomes other related entity
business states
f ( Value Proposition, Strategy,
Business Execution )
Audit Objectives Approach Verify internal
consistency of bookkeeping detect employee
theft Approach Exhaustive detailed audit
primarily within the books records
Audit Objectives Approach Opine on veracity of
management business representations of selected
entity business states Approach Risk assessment,
including via selective testing
Knows much about
Does not know much about
Nature of Audit Risk Failure to detect
mechanical bookkeeping errors Failure to detect
bookkeeper fraud
Nature of Audit Risk Failure to detect
unintentional material errors Failure to detect
intentional material misstatements Non-sampling
sampling risks
Information That Faithfully Represents Decision-Re
levant Entity Business States
Nature of Audit Evidence Limited primarily to
internal records
Nature of Audit Evidence All information used by
auditors in arriving at final risk assessments
Increasing complexity of business organizations,
relationships activities Technological
changes Increasing role of judgment in accounting
policy choices auditing Instances of management
fraud increasing auditors responsibility to
detect it Changes in the nature of the audit
objectives, techniques evidence
Time
8
Evolution of the Public Company Audit
  • Early auditing in America
  • Owner-managers hire auditors to detect prevent
    bookkeeper fraud errors
  • Auditors perform the exhaustive detailed audit in
    search of bookkeeping errors and
    bookkeeper/employee fraud
  • Procedures for checking the internal consistency
    of the records came to be called substantive
    tests of details

As the only benefit to be derived from frauds in
accounts arises from a desire to embezzle the
cash, the greater part of the trouble in
detecting errors may be obviated by examining the
Cash account only. Auditors Guide Being a
Complete Exposition of Bookkeepers Fraud
Mettenheimer 1869
In some audits, and not only small ones, we
verified every footing and every posting. .
. . The auditor of fifty years ago . . .
was little recognized because the matters which
were referred to him were relatively unimportant
and this unimportance tended to reduce him to the
level of a clerk. Fifty Years of Accountancy,
R. H. Montgomery 1939
9
Evolution of the Public Company Audit
  • Increasing size complexity of business
    organizations necessitates selective audit
    testing, which the historical record shows was
    introduced prior to 1900
  • A pre-1900 New York CPA exam question asks In an
    audit where an exhaustive detailed examination .
    . . is not stipulated or practicable, what
    examination is necessary to assure . . .
    general correctness?

With the rapid growth of American business
following the Spanish-American war, the increase
in the size of many enterprises and the auditing
of larger concerns, there developed the necessity
for making an audit one of selected tests of the
accounts rather than an endeavor to examine all
of the transactions of the period. Auditing
Developments During the Present Century, Walter
A. Staub Harvard University Press, 1942
10
Evolution of the Public Company Audit
  • Auditors recognize relationship between strength
    of internal checking and extent of external
    audit test work

The first true recognition of internal controls
as a foundation for deciding on the amount of
detailed verification to be done appeared in the
American version of Dicksees Auditing 1905
. . . A proper system of internal check
will frequently obviate the necessity of a
detailed audit. Changing Audit Objectives
and Techniques, The Accounting Review, R. G.
Brown 1962
11
Evolution of the Public Company Audit
  • Exhaustive detailed audit transforms to auditing
    as risk assessment (whenever uncertainty exists
    the best one can do is to assess)
  • Professional judgment becomes the keystone of the
    audit
  • Risk assessment ( a particular kind of judgment),
    therefore, has been present in and central to
    financial statement auditing for at least 100
    years

Keystone That one of a number of associated
parts or things that supports or holds together
the others. Websters New World Dictionary.
12
More on the Evolution of the Public Company Audit
  • The rise of absentee ownership changes audit
    objectives
  • Detection of bookkeeper fraud is relegated to a
    minor audit objective
  • Auditors responsibility for detection of
    intentional misstatement by management is opaque
    or simply does not exist
  • In what might be called the formative days of
    auditing, students were taught that the chief
    objects of the audit were
  • detection and prevention of fraud
  • detection and prevention of errors
  • In recent years there has been a decided change
    in demand and service. Present-day purposes are
  • to ascertain actual financial condition and
    earnings of an enterprise
  • i.e., selected entity business states
  • detection of fraud and errors, but this is a
    minor objective.
  • Auditing Theory and Practice, R. H. Montgomery
    1912

13
More on the Evolution of the Public Company Audit
  • Thought leaders recognize the role and import of
    judgment in income determination and, by
    implication, in auditing . . .

. . . the accounts of a modern business are
not entirely statements of fact, but are, to a
large extent, expressions of opinion based partly
on accounting conventions, partly on assumptions,
explicit or implicit, and partly on
judgment. The ascertainment of profit is in
every case necessarily a matter of estimate and
opinion. . . . the inferences drawn from
facts and the opinions based on them are usually
more important than the bare facts
themselves. George Oliver May in Memorandum
Regarding Securities Bill HR 4314 1933 in
Twenty-Five Years of Accounting Responsibility,
1911 1936 (Scholars Book Company, 1936)
14
More on the Evolution of the Public Company Audit
  • . . . but he evolving literature (and
    authoritative guidance) focuses heavily on the
    auditors determination of the extent of testing,
    with less emphasis on how to improve judgment,
    inference and opinion formulation
  • With selective testing the question arises how
    much testing?
  • Publications dealing with statistical audit
    sampling can be found as early as 1933 (See
    Auditing Practice, Research, and Education A
    Productive Collaboration, edited by T. B. Bell
    A. M. Wright AICPA 1995 for an historical
    overview of developments in audit sampling)

Roughly speaking, statistical sampling helps
answer one of the auditors three key questions
concerning the nature, extent, and timing of his
audit procedures. The auditor can determine the
extent of testing more objectively when using
statistical sampling in tests of details rather
than judgmental samples. Statistical Auditing,
D. M. Roberts AICPA, 1978
15
More on the Evolution of the Public Company Audit
  • Auditors develop the Audit Risk Model (ARM) to
    formalize some definitions and
    interrelationships for different types of audit
    risks, primarily to aid the planning of sample
    sizes for tests of details
  • AUR RMM X DR
  • Where
  • Audit Risk (AUR) the risk that the auditor
    expresses an inappropriate audit opinion when the
    financial statements are materiality misstated
  • Risk of Material Misstatement (RMM) the risk
    that the financial statements are materially
    misstated prior to the audit
  • Detection Risk (DR) the risk that the auditor
    will not detect misstatements that could be
    material individually or when aggregated with
    other misstatements
  • Materiality the magnitude of an omission or
    misstatement of accounting information that, in
    light of surrounding circumstances, makes it
    probable that the judgment of a reasonable person
    relying on the information would have been
    changed or influenced by the omission or
    misstatement

The ARM first appeared in equation form in 1972
in Appendix B of AICPA Statement on Auditing
Procedure No. 54--The Auditors Study and
Evaluation of Internal Control
16
More on the Evolution of the Public Company Audit
  • More on the ARM
  • The ARM further decomposes RMM into two separate
    types of risk at the class of transactions or
    account balances level
  • Inherent Risk (IR) the susceptibility of an
    assertion to a material misstatement, assuming
    that there were no related internal controls
  • Control Risk (CR) the risk that a misstatement
    that could occur in an assertion and that could
    be material, individually or when aggregated with
    other misstatements, will not be prevented or
    detected and corrected on a timely basis by the
    entitys internal controls

17
More on the Evolution of the Public Company Audit
  • More on the ARM
  • The ARM further decomposes DR into two separate
    types of risk, based on the nature of audit
    procedures
  • Analytical Procedures Risk (AP) the auditors
    assessment of the risk that analytical procedures
    and other relevant substantive tests would fail
    to detect misstatements that could occur in an
    assertion equal to tolerable misstatement . .
    .
  • Test of Details Risk the allowable risk of
    incorrect acceptance (of an assertion) for the
    substantive test of details . . .

18
More on the Evolution of the Public Company Audit
  • Emphasis on planning sample sizes SAS No. 39
    (U.S.) on Audit Sampling
  • An auditor might use this model to obtain an
    understanding of an appropriate risk of incorrect
    acceptance (of an assertion) for a substantive
    test of details as follows
  • TD AUR/(IR x CR x AP)
  • The auditor planning a statistical sample can
    use the relationship to assist in planning his
    allowable risk of incorrect acceptance for a
    specific substantive test of details.
  • The multiplicative form of the model implies a
    compensatory relationship among the different
    sources of risk, e.g., higher inherent and
    control risks necessitate lower planned detection
    risk, and vice versa
  • Note The auditor needs a quantitative
    probability measure of TD (i.e., the allowable
    risk of incorrect acceptance) to compute a sample
    size using formulae based on the laws of
    probability

19
More on the Evolution of the Public Company Audit
  • More on the ARM
  • One consequence of the co-development of
    statistical sampling and the audit risk model was
    that the profession partitioned DR into
  • Sampling Risk (SR) the possibility that an
    auditors conclusion, based on a sample, may be
    different from the conclusion reached if the
    entire population were subjected to the same
    audit procedure, and
  • Non-Sampling Risk (NSR) detection risk that
    arises from factors that cause the auditor to
    reach an erroneous conclusion for any reason not
    related to the size of the sample e.g., poor
    assessments of RMM made during planning
  • Non-sampling risk can be reduced to a negligible
    level through such factors as adequate planning
    and supervision . . . (SAS No. 39)

20
More on the Evolution of the Public Company Audit
  • More on the ARM
  • Controlling this non-sampling risk is very
    important and should be carefully considered by
    the auditor in determining the nature and timing
    and extent of the auditing procedures.
  • An inappropriate decision on the part of the
    auditor to limit the size of a sample due to low
    assessed RMM is an example of a non-sampling risk

Controlling this non-sampling risk is very
important and should be carefully considered by
the auditor in determining the nature and timing
of the auditing procedures. . . . the
auditor can never reduce audit risk to a lower
level than the non-sampling risk. Consequently,
unless the audit procedures have a non-sampling
risk well below a tolerable level of audit risk,
neither statistical nor nonstatistical sampling
will be particularly helpful. Statistical
Auditing, D. M. Roberts AICPA, 1978
21
More on the Evolution of the Public Company Audit
  • By the 1980s, non-sampling risk is considered a
    major source of detection risk (especially the
    risk that the auditor will fail to detect
    financial statement fraud)

22
More on the Evolution of the Public Company Audit
  • During the 1980s the U.S. economy experiences a
    Savings Loan (SL) crisis
  • Auditors failure to effectively manage and
    control non-sampling risk arising from poor
    understanding of business situations and risks is
    considered a primary driver of detection risk for
    audits of the SLs
  • The bailout of Lincoln Savings Loan (LSL)
    becomes the most costly bailout by the Federal
    Government in U.S. history at that time

23
More on the Evolution of the Public Company Audit
  • Non-sampling risk appears to be the culprit on
    the LSL audit
  • The problematic transactions were included in the
    sample of transactions subjected to testing,
    but factors unrelated to sample size point to
    management representations of entity business
    states that appeared too good to be true

The main conclusion from our analysis is that
the most significant shortcoming in the LSL audit
was the auditors failure to obtain and use
knowledge of LSLs business, the industry in
which it operated, and the economic forces that
influenced this industry/business. . . .
The auditors evaluated the compliance of each
material real estate transactions form with the
mechanical aspects of SFAS No. 66 Accounting
for Sales of Real Estate (e.g., the down payments
appeared to meet the requirements of SFAS No.
66). . . . Applying knowledge of LSLs
business, the real estate industry, and economic
trends in that industry would have been the most
effective audit procedures available to LSLs
auditors. In cases of management fraud, auditors
are unlikely to receive reliable evidence from a
client. . . . The procedures we recommend
should be used routinely by auditors because they
are effective both in the presence and absence of
fraud. They are, therefore, more effective than
transactions-based procedures, which, as the
evidence presented in this study suggests, are
simply not effective in dealing with management
fraud. Erickson et. al. 2000
24
More on the Evolution of the Public Company Audit
  • More recent evidence on non-sampling risk
    SOX Section 704 Report (SEC) on causes of fraud
    alleged audit failures
  • Non-sampling risk appears to be the primary
    culprit
  • Examples of specific charges against auditors
  • Failed to obtain sufficient knowledge about the
    issuers business
  • Failed to obtain sufficient competent evidence to
    corroborate management representations
    explanations
  • Failed to conduct adequate risk assessments
  • Failed to respond to information suggesting
    assets were overvalued

25
More on the Evolution of the Public Company Audit
  • More recent evidence on non-sampling risk SOX
    Section 704 Report (SEC) on causes of fraud
    alleged audit failures
  • Non-sampling risk appears to be the primary
    culprit
  • Examples of specific charges against auditors
  • Truncating analytical and substantive procedures
  • Issued unqualified opinion despite being aware of
    many accounting improprieties disclosure
    failures
  • Failed to exercise professional skepticism on
    unusual, last minute, or related party
    transactions

26
Still More on the Evolution of the Public Company
Audit
  • Frameworks emerge whose purpose is to begin to
    help auditors think about how to improve
    judgment, inference, and opinion formulation
    (i.e., improve non-sampling risk control)

Business modeling process analysis frameworks
27
Still More on the Evolution of the Public Company
Audit
  • Consider a simple example
  • A client company offers subscriptions to an
    Internet portal (e.g., AOL). Successful
    execution of the companys strategy rests on its
    success at attracting and retaining subscribers.
    The company incurs significant costs to acquire
    and retain subscribers, e.g., marketing costs,
    development costs for services provided via the
    portal. A critical accounting policy decision is
    to determine what amount, if any, of these costs
    should be capitalized, indicating they are
    investments by the company expected to produce a
    significant amount of future revenue. Management
    has decided to capitalize 75 of these customer
    acquisition costs and amortize over a period of
    24 months.
  • What types of evidence should the auditor obtain
    to make his/her independent inference about the
    judgment made by management?

28
Still More on the Evolution of the Public Company
Audit
  • Some possibilities you rate their relative
    importance to the auditors inference

Very
Somewhat
Not
Type of Information

Imp
ortant

Important

Relevant




A. Relevant accounting standards and literature




B. Practices of other firms in the industry




C. The companys historical patterns of customer

retention




D. Evolving competitive landscape in the industry




E. Data on pattern of customer usage of the
companys services




F. Data on customer satisfaction with the
services offered by the

company




G. Technological changes in the industry




H. Effectiveness of the companys customer
acquisition

retention
strategies and
process
es




I. Information on the financial statement
impact of various

alternative accounting choices


29
Recap Commentary Evolution of the Audit
  • Some factors that have changed the nature of the
    audit
  • increasing size complexity of business
    organizations, relationships activities
  • rise of widely-dispersed absentee ownership and
    societys demand for market liquidity
  • societys demand for reasonable (which is a high
    level of) assurance that financial statements are
    not materially misstated due to fraud
  • role and import of judgment in the determination
    of income and other disclosures about
    decision-relevant entity business states

30
Recap Commentary Evolution of the Audit
  • Non-sampling risk is a significant determinant of
    auditors failure to detect material
    misstatements, especially those caused by fraud
  • Models and techniques have been advanced to help
    the auditor to think about how to improve control
    of sampling risk
  • Models have begun to emerge to help auditors
    improve judgment, inference and opinion
    formulation (i.e., non-sampling risk control)

31
Core Concepts for21st Century Public Company
Auditing
  • Beliefs, Knowledge, the Audit Evidence
    Threshold

32
Core Concepts for21st Century Public Company
Auditing
  • 21st century public company auditing is best
    characterized as evidence-driven, belief-based
    risk assessment
  • Audit quality is determined by the extent to
    which auditors risk assessments rest on
    sufficiently well-justified beliefs, and auditors
    must be able to demonstrate to others why and how
    such beliefs are sufficiently well-justified
  • Risk assessment is a recursive process involving
    repeated risk assessments and responses until the
    auditors goal developing sufficiently
    well-justified beliefs is reached

33
Core Concepts for21st Century Public Company
Auditing
  • What is recursive, evidence-driven, belief-based
    risk assessment?

34
Core Concepts for21st Century Public Company
Auditing
  • All audit procedures regardless of their nature
    or timingproduce evidence to improve the
    accuracy of the auditors assessments of RMW and
    RMM, and assessment and management of DR

RMW Risk of Material Weaknesses in Internal
Control Over Financial Reporting (ICOFR) RMM
Risk of Material Misstatement (I.e., Inherent
Risk (IR) Control Risk (CR) DR Detection
Risk, especially non-sampling risk related to the
auditors assessment of RMM due to
fraud
35
Core Concepts for21st Century Public Company
Auditing
  • Professional judgment is the keystone of 21st
    century public company auditing, and the
    connective mortar that links audit objectives,
    evidence, beliefs, and risk assessments
  • The subjective risk assessment process is fraught
    with non-sampling risks which can feed forward
    throughout the process

36
Core Concepts for21st Century Public Company
Auditing
  • A prudent strategy for dealing effectively with
    non-sampling risks inherent in the exercise of
    professional judgment is to identify and assess
    audit risks from multiple perspectives, using
    multiple sources of evidence (what we call
    triangulation)
  • Independent evidence of and from entity business
    states (EBS) is particularly important for
    assessing and addressing RMW, RMM and DR due to
    management fraud

37
Core Concepts for21st Century Public Company
Auditing
  • The Financial Reporting Process

38
Core Concepts for21st Century Public Company
Auditing
  • Late 19th-century auditors already had seen the
    need to obtain evidence on selected entity
    business states from outside of the company
    records

Proof should be sought outside the books in the
statements of debtors and creditors themselves
for comparison with the books . . .
. Science of Accounts, G. P. Greer 1882
Methods adopted for verification of transactions
by securing evidence outside the records of the
client implies that auditors were finding it
desirable and necessary to consider more than
mere clerical accuracy and detection of
bookkeeper fraud. Early Developments in
American Auditing, The Accounting Review, C. A.
Moyer 1951
39
Core Concepts for21st Century Public Company
Auditing
  • Documentation on the McKesson and Robbins case
    recognizes the need for more direct and
    independent evidence on entity business states

For many years accountants have in regularly
applied procedures gone outside the records to
establish the actual existence of assets and
liabilities by physical inspection or independent
confirmation. There are many ways in which this
can be extended. Particularly, it is our opinion
that . . . Inspection of inventories and
confirmation of receivables, which, prior to our
hearings, had been considered optional steps,
should . . . be accepted as normal auditing
procedures. . . . SECs Original
Investigation, as discussed in Brief 1982
Until the 1930s, it was customary to limit the
audit work for inventories to an examination of
records only. . . . This situation
changed with the McKesson and Robbins, Inc.
investigation in the United States. . . .
Because of that investigation, the public
accounting profession was faced with the
necessity of accepting responsibility for
verifying the physical existence of
inventoriesor being challenged that its audit
function offered no real protection to investors
or other users of financial statements. Audits
of Inventories, AICPA 1986
40
Core Concepts for21st Century Public Company
Auditing
  • Prudent auditors compensate for
    difficult-to-control non-sampling risks by way of
    evidence triangulation to develop sufficiently
    well-justified beliefs

41
Core Concepts for21st Century Public Company
Auditing
  • Triangulation is not a completely new concept

42
Core Concepts for21st Century Public Company
Auditing
  • For the 21st century public company audit,
    consistent with the concept of triangulation, the
    evidence acquisition frame is becoming
  • How can the auditor best lever all three
    fundamental sources of evidence (EBS, MII and
    MBR) to develop sufficiently well-justified
    beliefs and risk assessments?
  • The former perspective implied by the audit risk
    model was a compensatory perspective on evidence
    acquisition (How can the auditor trade off one
    type of evidence for another?), while this is a
    complementary perspective

43
Core Concepts for21st Century Public Company
Auditing
  • Triangulation also involves assessing the risk of
    material weakness (RMW), risk of material
    misstatement (RMM), and detection risk (DR) from
    both the top-down and bottom-up perspectives

44
Core Concepts for21st Century Public Company
Auditing
45
Implications for Change
  • Whats needed to continue to improve audit
    quality?
  • Improvement of models, frameworks and aids for
    assisting auditors to make the risk assessment
    and other judgments that are central to audit
    quality, e.g., that
  • represent the true nature of the 21st century
    public company audit as recursive,
    evidence-driven, belief-based risk assessment
  • embrace the complexity of the integrated audit
  • help auditors to improve their control of
    non-sampling risks (I.e., the risks due to
    judgment errors)

46
Some Definitions
  • Scientific research is systematic, controlled,
    empirical and critical investigation of phenomena
    guided by theory and hypotheses about the
    presumed relations among such phenomena
    (Kerlinger, F.N. Foundations of Behavioral
    Research).

47
Definitions
  • Theory-- a set of interrelated constructs
    (concepts), definitions, and propositions that
    present a systematic view of phenomena by
    specifying relations among variables with the
    purpose of explaining and predicting phenomena
    (Kerlinger).

48
Research and Theory

Degree of Understanding
Focus of Research
49
Experiments
  • If the objective is to test or refine theory,
    experiments are particularly effective because
    experiments allow for strong causal inferences.

50
On the Other Hand . . .
  • If the objective is to identify real-world
    degrees of association and effect sizes
    (irrespective of underlying causal factors),
    other methods likely dominate experiments.

51
Experiments
  • Experiments allow one to distinguish the
    influence of extraneous factors from that of
    factors of theoretical interest.
  • In experiments, internal validity is central and
    external validity is primarily instrumental

52
Experiment- A Definition
  • Phenomena (an individual or social process) is
    reproduced in controlled situations, and then
    various measurements are made of the phenomena,
    often measurements that could not be collected in
    natural setting.
  • Reynolds, P.D., A Primer in Theory
    Construction, 1987, p. 156.

53
Features of Experiments
  • Manipulation of independent variables
  • Ensure manipulations effectiveness
  • Manipulate construct of interest
  • Control extraneous variables
  • random assignment (less self-selection)
  • hold specific factors constant
  • measure specific factors (e.g., covariates)

54
More Features of Experiments
  • Researcher makes several choices about
    independent variables
  • Number and nature of independent
    variables Theory-based interactions
  • Between vs. within participants
  • How to implement (operationalize)
  • Manipulation checks

55
Still More Features of Experiments
  • Researcher makes several choices about dependent
    variables
  • Operationalization
  • Number
  • Response mode
  • Categorical vs. continuous
  • Judgment vs. choice

56
Some Features of experiments
57
Summary
  • Researchers frequently make TRADEOFFS when
    designing experiments.
  • But, some tradeoffs are better than others.
  • NEVER sacrifice internal validity.
  • If you do, youre not conducting a valid
    experiment and cannot test theory.

58
What is the status of Experimental Research Today?
59
Auditing Research in Journals 1976- 2000
60
Published J/DM Audit Experiments
61
Published Audit Research in CAR 2001-2005
62
Potential Topics for Experimental Studies
  • Professional Skepticism
  • Reasonable (High) Assurance
  • Evidentiary Triangulation
  • Risk Assessment

63
Session Takeaways
  • Judgment is critical to the external audit-- the
    public company audit largely consists of
    judgments.
  • Risk assessment activities, including their
    attendant antecedents comprise a large part of
    contemporary public company auditing.
  • Researchers have a fundamental role to play in
    terms of discovering how how well and how
    should public company auditors make judgments and
    decisions-- experiments can be a most effective
    way of developing answers to these types of
    questions.
  • Time is of the essence!
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