Technical Coordinator Training

1
Technical Coordinator Training

• Fall 2006
• Melinda Bradbury, AgIT

2
Agenda

• Welcome and Introductions
• IP Video Camera Order Update
• Computer Lease Update
• IP Video Best Practices
• Email Archives and You
• Password Change Tips
• Questions
• Email to tctrain_at_agad.purdue.edu or
• Hold until end of session.

3
IP Video Camera Order

• Be sure to include account number to be billed on
  order
• Orders are being placed weekly
• Deadline to order is 11/27/2006
• Orders received as of 11/10/2006 have been placed
• Expect delivery 2-4 weeks after order is placed.

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IP Video Camera Order

• FAX Packing list to AgIT (765.494.8342)
• AgIT will work with offices to schedule
  installation after receipt of faxed packing list
• FAQs
• Refer to yesterdays email for discussion
  questions

5
Computer Lease Update

• Order is currently being processed
• Once order leaves Business Office anticipate
  delivery in around 4 weeks
• Offices placing orders will be emailed
  instructions for when computers arrive
• AgIT will work with the office to schedule
  installation

6
IP Video Best Practices

• Preparing for an IP Video
• If youve had sound problems or other issues in
  recent ip video sessions work with the Call
  Center to resolve before the day of the ip video
• If you havent used the ip video camera contact
  AgIT before the day of the ip video to test your
  settings
• Always reboot machine prior to dialing into an IP
  Video conference

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IP Video Best Practices

• While participating in IP Video
• Avoid web-surfing
• Ask office staff to hold all but the most
  important calls
• Ask office staff to avoid listening to internet
  radio or doing large downloads from the web
• Be aware that you may be seen by other viewers at
  any time.

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Email Archives and You

• Pros
• Have copies of old emails
• Reduces size of outlook folder on Exchange Server
• Cons
• Accessibility
• Storage space/location
• Legal ramifications

9
Password Change Tips

• Be aware of minimum requirements
• Dont use easily guessed words or names
• Cant reuse same password for 180 days
• Dont store on computer or in plain site
• Dont share your password with anyone
• Change every 30 days or if you think may be
  compromised
• If changing via link in pop-up always log out and
  back in after making change.

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Password Change Tips

• Make it easy to remember but hard for others to
  guess
• Use a phrase you can remember
• Example A penny saved is a penny earned.
• Sample passwords using this phrase
• Asi_at_e!
• _at_pIae
• Asvd_at_rnd

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Resources

• IP Video Camera Order Form
• http//sharepoint.agriculture.purdue.edu/agit/List
  s/IP20Video20Replacement20Camera20Program/NewF
  orm.aspx
• IP Video/Breeze Tips
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/FAQ/S1_1_41_How_to_Register_20for_IP_Events.
  pdf
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/PROCEDURES/S1_3_9_PolycomTroubleshoot.pdf

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Resources

• Password Change Tips
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/FAQ/S1_1_46_TCandUserPasswords.pdf
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/FAQ/S1_1_2_Password.pdf
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/PROCEDURES/A3_3_1_Password_Policy_Violation.p
  df
• http//sharepoint.agriculture.purdue.edu/agit/trai
  ning/S1_2_21_ComputerSecurityNotice.pdf
• http//sharepoint.agriculture.purdue.edu/agit/op_p
  olicy_procedures/FAQ/S1_1_40_ONEPURDUE_PASSWORDS.p
  df

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Contacting AgIT

• Call 888.226.2438 or 765.494.8333
• Press 1 for General Application Questions
• Press 2 for College of Ag Applications
• Press 3 to leave voicemail
• Press 4 for all other questions (includes IP
  Video between 730 am and 500 pm)
• Press 5 only for evening IP Video (after 5 pm)
• Web link http//agithelp.agriculture.purdue.edu

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Questions