Job Satisfaction

1
Job Satisfaction

• Job satisfactionattitude towards job
• Global versus facets
• FacetsPay, fringe benefits, promotion,
  supervision, coworkers, job conditions nature of
  the work, , security
• Global job satisfaction declining

2
Satisfaction, commitment, and performance

• Causality
• satisfaction?effort?job
• performance?rewards?satisfaction
• performance?rewards?satisfaction

3
Organizational Commitment

• Affectiveemotional
• Job conditions, met expectations
• Continuanceinvestments
• Benefits accumulated, other jobs
• Normativeobligation
• Personal values, felt obligations
• Occupational commitment

4
Job Satisfaction

• Causes
• Individual
• Environment
• Interactionperson-job fit

5
Individual differences

• Consistencywithin and between jobs
• Genetics
• Gender and age
• Life satisfaction/negative affectivity
• Spillover
• Compensation
• Segmentation
• Culture

6

• Person-job fit
• Discrepancyexpectations and experience
• Moderatorgrowth need strength
• Job characteristics
• Job characteristics theory
• Skill variety
• Task identity
• Task significance
• Autonomy
• Task feedback
• Job stress and workload
• Coworkerssocial learning

7
Equity, Justice, and Pay

• Varieties
• Distributiveoutcome fairness
• Procedural
• Interactionalpersonal treatment
• Pay and job satisfaction
• Equityperceptions

8
Increasing Job Satisfaction

• Growth and challengeself-actualization
• Job rotation
• Job enlargement
• Knowledge enlargement
• Task enlargement
• Job enrichment
• Hire satisfied employees
• Eliminate inequity, conflict, poor working
  conditions
• Feedback an appreciation

9
Measuring Job Satisfaction

• Job Descriptive
• Supervision, pay, promotional opportunities,
  coworkers, work itself
• Think of the work you do at present. How well
  does each of the following words or phrases
  describe your job? In the blank beside each word
  or phrase below, write
• Y       for "Yes" if it describes your work
• N       for "No" if it does NOT describe it
• ?        for "?" if you can not decide
• WORK ON PRESENT JOB
• _______Fascinating
• _______Boring
• _______Can see results
• PRESENT PAY
• _______Fair
• _______Well-paid
• _______Bad
• OPPORTUNITIES FOR PROMOTION
• _______Good opportunities for promotion
• _______Promotion on ability
• _______Infrequent promotions

• SUPERVISION
• _______Knows job well
• _______Doesnt supervise enough
• _______Around when needed
• COWORKERS
• _______Stimulating
• _______Unpleasant
• _______Smart
• JOB IN GENERAL
• _______Pleasant
• _______Worse than most
• _______Worthwhile
• Minnesota Satisfaction Questionnaire
• Job in General Scale
• Organizational Commitment Questionnaire
• Acceptance of goals, willingness to work hard,
  and intention to stay with the organization

10
Absenteeism

• Rates 1.7--2.1
• Predictors
• History and absence policy
• Illness versus personal problems
• Absence culture
• Job satisfaction and pressure to attend affect
  attendance motivation
• Attendance motivation and ability to attend
  affect attendance
• Absence policyrewards punishments
• Wellness

11
Turnover

• Whoworst and best
• Costs
• Reasons
• Unavoidable
• Advancement
• Escape
• Time course

• Retention
• Equity
• Bonus
• Selection
• Organizational
• Benefits