Translink and the Benchmarking Initiative

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• Translink and the Benchmarking Initiative
• A Case Study
• Dr. Irvine Lavery
• Transport Development Manager

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NITHCo/TRANSLINK GROUP STRUCTURE
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Main purpose/benefit for being a participant

• Translink is a public owned company and must
  operate within government policy we know what we
  needed to do and were going to do it but we work
  in partnership with government agencies and we
  needed to justify our course of action.
• The Initiative helped us to do that.

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Other benefits

• Direct practical information developed by the
  Working groups
• Indirect information sources/reports provided by
  the secretariat
• Case study visits to the other cities e.g.
  Rotterdam, Copenhagen
• Dissemination of experience from other cities to
  Translink managers and to civil servants.

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BELFAST DISSEMINATION PROCESS
Project Manager
Senior Management Team
Department For Regional Development
PROJECT BOARD (Managers from various Divisions
Civil Servants)
Other Managers in Translink
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BETTER SERVICES FOR MORE PEOPLE
WHY A NEED FOR CHANGE?

• Modernise networks, reverse decline and improve
• commercial performance
• 2. Challenges
• - Regional Transportation Strategy/BMPT
  30 increase in
• passenger growth by 2012
• - New Start
• - Cost Pressures (WTD/Safety Case)
• Learn from successes elsewhere

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CITYBUS PASSENGER JOURNEYS
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CURRENT NETWORK
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METRO DEVELOPMENT PHASE I A PLATFORM FOR GROWTH

• Review carried out by Translink and TAS
• Use of Geographical Information Systems (GIS)
• Experience elsewhere
• Bus Priority crucial - BMTP
• - 50
  increase in car usage

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METRO DEVELOPMENT PHASE I A PLATFORM FOR GROWTH
KEY OBJECTIVES

• Simplify Network - Easy to understand
• - Easy to use
• Concentrate Resources on Key Corridors
• A platform for growth to meet long-term targets
• Identify unprofitable but Socially Necessary
  Services
• Be consistent with Belfast Metropolitan Transport
  Plan proposals for Quality Bus Corridors and Bus
  Priority initiatives

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METRO DEVELOPMENT PHASE I A PLATFORM FOR GROWTH

• 12 commercially viable corridors on arterial
  routes, operating high frequent
• services throughout the day (7am 6pm)
• Fully accessible buses on all 12 corridors
• Sunday services enhanced
• Improved reliability / customer service /
  frequency
• Maximises resources

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METRO CORRIDORS
High frequency services between 5-10 minutes on
core portion of corridor
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The Performance of Metro

• Commenced 7th February 2005
• In the first year of Metro, patronage increased
  by 10
• Patronage continues to increase.

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• Thank you for your attention.