Maintaining Public Access Computers

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• Maintaining Public Access Computers
• Learn from the Experience of Others

Stephanie Gerding Independent Consultant http//s
tephaniegerding.com
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http//www.maintainitproject.org
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MaintainIT gathers stories and creates resources
related to

• PUBLIC ACCESS COMPUTING

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• Donated and discounted technology products for
  nonprofits and public libraries.
• Choose from over 340 products from companies such
  as Microsoft, Adobe, and Symantec.

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Successes and Challenges
Have a discussion about public access computing
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Greatest Challenges?
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Successes in public access computing

• What are the successes you have experienced?
• What is most popular?
• What REALLY works?

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Technology guides called Cookbooks
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Cookbook 1 A Cookbook for Small and Rural
Libraries

• Technology Planning
• Computer Maintenance
• Volunteer recruitment
• Technology Training tips
• Library technology in the future

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Cookbook 2 Recipes for a 5-Star Library

• Wireless Networks
• PC Reservation/Time Management Software
• Print Management
• Laptop Checkout Programs

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Cookbook 3 Planning for Success

• Competencies and Planning Tools
• Web 2.0 and Innovation
• Writing a Tech Budget
• Measuring the True Costs and Benefits of
  Technology
• Buying and Deploying Technology
• Networking and Security
• Troubleshooting Tips

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And theres a toolkit, too!

• Planning and Decision Making
• Communication and Partnerships
• Buying and Deploying Technology
• Maintaining and Sustaining Technology
• Networking and Security
• Innovation

Practical, action-oriented content like
checklists, comparison matrixes, inventory
worksheets and more!
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Stories from libraries
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Charts
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Diagrams
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Checklists
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On the Web Site Webinars, Articles, Blog
http//www.maintainitproject.org/events
Now with audio!
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Effectively Collaborating with Libraries and
Partners

• Why is It Important to Collaborate?
• Better serve your community and make your
  services more visible and valued.
• Opens up possibilities and enables you to share
  and conserve resources, reach new audiences, and
  expand services and programs.
• Collaborative behavior is the only way to connect
  to the many customers using new social
  technologies.

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Examples of Partnering

• Share tech skills and tech costs with
  neighboring libraries or community groups through
  consortiums or committees
• Share program development and promotion
  (computer classes, consumer information or new
  immigrant resources)
• Share the expense of a computer trainer, web
  designer or support
• Online through blogs or discussions to connect
  local experts
• Share the expense of purchasing and maintaining
  equipment
• Training and funding partnerships
• Partner to build and share audiences
• Foster political alliances
• Cross-promote services and events though flyers
  or online

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Thank you for attending todays session!

• Contact
• Stephanie Gerding stephaniegerding_at_gmail.com
• Visit the MaintainIT website
• www.maintainitproject.org

The Accidental Technology Trainer A Guide for
Libraries (ISBN 978-1-57387-269-0) Information
Today, Inc.