Managing Consultant

1

• ?????? ???????????
• Managing Consultant
• Corporate Development Productivity Improvement
  Office
• Chareon Pokphand Group (CPG)
• poonlarb_at_cpthailand.com

2
BPMSOA SaaS Web 2.0 and CloudEffects
today and next?
Mr. Poonlarb Chatchawalkhosit
3
Contents will be included

• Round-UP
• Related Industry Analysis
• What are the effects appear today?
• Discussion

Mr. Poonlarb Chatchawalkhosit
4
Business Process Management

• ?????????????????????????????????? (procedures)
  ????????????????????????????????????????????
  ???????????
• ?????????????????????????
• ?????????????????????????????????????
• ???????????????????????????? People Development
• ????????????????????????????????????
• ??????????? ????????? ??????? ?????? (Business
  Rules)
• ???????????? ????????? ??????????????(Business
  Logic)
• ??????????????????????? ??????????????????????????
  ??????????????????????????????????? ?????????
  ????????????????
• ??????????????????????? ??????????????????????????
  ???????????????????????????????? ????
  ??????????????????????? ???

Mr. Poonlarb Chatchawalkhosit
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BPM ?????????????????

• ??????????????????????????????????????? ????
  ??????????????????????? ??????????????????????????
  ???????????????????
• ??????????????????????????????????????????????
• ??????????????????????????????????? (Workforce
  improvement)
• ???????????????????????????????????????
• ??????????????????????????????????????
• ????????????????????
• ?????????????????????????????????????????????
• ?????????????????????????????????????
• ?????????????????????????????????????????????
  ??????????????? ??????????????????????????????????
  ?????????
• ?????????????????????????????????????????
  ??????????????????? ?????????? ???????????????????
  ?

Mr. Poonlarb Chatchawalkhosit
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BPM ??????????????????

• ??? ???????????? (Task/Work/Job and Type)
• ????????????????? ????????? ?????????
  ?????????????????? (Procedure, Workflow, Business
  Rules and Business Logic) ????????????????????????
  ???????
• ?? ???????????????????? (People, Role
  Responsibility, included Competency or skills)
• ?????????? ?????? (Input/Output)
• ??????????????????? (Authorization)

Mr. Poonlarb Chatchawalkhosit
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BPM ??????????????????????????????????

• ???????????????????? (People competency Soft
  Skills, Thinking Skills)
• Thinking Skills Analytical Thinking, Systematic
  Thinking, Parallel Thinking, Lateral Thinking,
  Strategic Thinking
• Process management
• Project management, Program management ???
  Portfolio management
• Strategic Management
• ?????????????? ????? ??????????
• The Value chain Michael E. Porter, Competitive
  advantage (1985)
• Balanced Scorecard Kaplan Norton (1990)
• Supply chain Management
• Maturity Model gt Business Process Maturity Model
• Project Maturity Model
• People Maturity Model
• Business Model Maturity Model
• ???????????????????????????
• LEAN
• Six Sigma
• Total Quality Management
• Continuous improvement

Mr. Poonlarb Chatchawalkhosit
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BPM ??????????

• ?????????????????????????????????????????????????
  ??????????????????????????
• ???????????????????????????????????????? ??????
• ?????????????????? ??????????????????????????????
  ???
• ????????????????????????????????????????? ?????
• ????????????????????????????????????????
  ???????????????????????????????
  ??????????????????????????????????????????????????
  ???
• ??????????????????????????????????????????????
  ???
• ???????????????????????????????????????????????
  ?????
• ???????????????????? ?????????????????????????????
  ?????????????????????????????? ?????
  ?????????????????????????????????? ???

Mr. Poonlarb Chatchawalkhosit
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???????? BPM

• ??????????????????????????????????????????????????
  ?
• ??????????? ???????????????????????????????????
  ????
• ??????????????????????????????????????????????????
  ?? ???? ?????????????????????? ???? TQA
  ?????????????????????? ???? ISO 26000 (Social
  Responsilibity)
• ?????????????????????????????? ???????????????????
  LEAN, Six Sigma, KAIZEN, TQM
• ??????????????????????????????????????????????????
  ???????????????? ???? SOA, SaaS ???????

Mr. Poonlarb Chatchawalkhosit
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Service-Oriented Architecture

• ??????????????????????????????????????????????????
  ???????????
• ????????????????????????????????????????????
  ????????????????
• ????????????????????????????????????????????
  ???????????
• ????????????????????????????????????????????????
  ??????????????
• ????????????????????????????????????????
• ??????????????????????????????????????????????????
  ???????????
• ?????? ??????? ????????????????????????????
  ??????????????????
• ??????????
• ???????????????????????????????? Functional
  ???????????
• ????????????????????? ????????????????????????
  ???????????
• ????

Mr. Poonlarb Chatchawalkhosit
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SOA ?????????????????????????

• ?????????????????????????????????????????????
  ?????????
• ??????????????????????????????????????????????????
  ????????
• ??????????????????????????????????????????
  ????????????
• ???????????????????????????????????????????????

Mr. Poonlarb Chatchawalkhosit
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SOA ?????????????????????????????

• ????????????????????????????????? (Information
  ready)
• ????????????????????????????????????????????
  (Right to access)
• ???????????? Business process management ????
  ?????????????????????????????? BPM ????
• ?????????????????? Object-oriented paradigm
• ???????????????????????????????????????
  (Flexibility)
• ?????????????????????????????????? (Ease of use,
  Usability)
• ????????????????????????????????????????????
  (Extensibility)
• ????????????????????????????????????????????????
• ??????????????????????????????????????????????(Sof
  tware-as-a-Service)

Mr. Poonlarb Chatchawalkhosit
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SOA ??????????????????????????
??????????????
Mr. Poonlarb Chatchawalkhosit
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??????????????????? SOA

• ???????????????????????????? ?????????????????????
  ??????????????????????????????????????????????????
  ???? 2 3 ?? ????????????????????????????????????
  ????????????????????????? Function ?????
  ????????? ???????????????????????????????????
  Service-Oriented Architecture
• ????????????????????????????????? ????????????
  Integration ???????????? ?????????????????????????
  ???? ????????? ?????????????????????????????
  ??????????? Function ????? ????????????????
  ????????????????????????????????????????????????
  ????????????????????????????????????
  ????????????????? ??????????????????????
  ??????????????????????????????????????????????????
  ?????? ???????????????????????????

Mr. Poonlarb Chatchawalkhosit
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?????????????????????????????????? SOA

• Software Architect
• Business Analyst/Business Architect
• Software Engineering
• Software Process Software Process Improvement

Mr. Poonlarb Chatchawalkhosit
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Software-as-a-Service (SaaS)

• ??????????????????????????????????????????????
• ??????????????? ???????????????????????????????
  ???????????
• ???????????? ??? Social Network
  ???????????????????????
• ?????????????????????????????????????????????????
• ????????????????????? ????????????????????????????
  ??????
• ??????????????????????
• ???????????????????????? ?????????????????????????
  ?????
• ????????????????????????????????????????
• ???????????? ??????????????????????????????
• ?????????

Mr. Poonlarb Chatchawalkhosit
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SaaS ?????????????????????????

• ??????????????????????????????????????????????????
  ???????????? ?????????????????? (on demand)
• ????????????????????????????????????????
• ??????????????????????????????????????????????????
  ???????????????????????
• ????????????????????????????????????????
  ???????????????????? ???????????
  ????????????????????????? (integration)
  ??????????????????????? ???? User management ???
  ??????????????? ????? ????????????????

Mr. Poonlarb Chatchawalkhosit
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SaaS ?????????????????????????????

• ????????????????????????????????? (Information
  ready)
• ????????????????????????????????????????????
  (Right to access)
• ???????????? Business process management ????
  ?????????????????????????????? BPM ????
• ??????????????????????????????????? (Flexibility)
• ?????????????????????????????????? (Ease of use,
  Usability)
• ????????????????????????????????????????????
  (Extensibility)
• ????????????????????????????????????????????????
• ??????????????????????????????????????????????
  (Service) ????????????????????? ????????
  ??????????????????? ???????????? ???
  ?????????????????????????????????????????????
  ????????????????????? ??????????

Mr. Poonlarb Chatchawalkhosit
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??????????????????? SaaS

• ????????????? ?????????????? ?????????????????????
  ???????????????????????????? ?????? ????????? ???
  Forrester ????????????????? IT Management Service
  ????????? SaaS ?????????????? 1 ??? 18
  ?????????????????????? ????????????? 10 ????
  2013
• ?????????????????????????????? ???????????????????
  ??????????????? ??????????????????????????????????
  ????????????????????????????????? ??????????????
  Function ??????????????????????????????????
  ??????????????????????? ??????????????????????????
  ????????????????? ???????????????????????????????
  ?? ???????????????????????????????????????????????
  ????????????????????????????????????

Mr. Poonlarb Chatchawalkhosit
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?????????????????????????????????? SaaS

• Software Architect
• Business Analyst/Business Architect
• Software Engineering
• Software Process Software Process Improvement

Mr. Poonlarb Chatchawalkhosit
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Web 2.0

• ????????????????????????? Web ???? 2549 (30
  ???????
• 2549) ??? Web ?????????????????????????
  ???????????
• Services, not packaged software, with
  cost-effective scalability (??????????????? SOA
  ??? SaaS)
• Control over unique, hard-to-recreate data
  sources that get richer as more people use them
  (??????????????? SOA ??? SaaS)
• Trusting users as co-developers (???????????????
  SOA)
• Harnessing collective intelligence
• Leveraging the long tail through customer
  self-service (??????????????? SOA ??? SaaS)
• Software above the level of a single device
• Lightweight user interfaces, development models,
  AND business models (???????????????
  ????????????????? SOA ??? SaaSy ?????????????)

Mr. Poonlarb Chatchawalkhosit
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Web 2.0 ?????????????????????????

• ???????????????????????????????????????????????
  ????????????????? ???????????????????
  ????????????
• ??????????????????????????????????????????????????
  ???????????????????????
• ??????????????????????????????????????????????????
  ???????? ?????????????????????????????????????????
  ???????????

Mr. Poonlarb Chatchawalkhosit
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Web 2.0 ?????????????????????????????

• ????????????????????????????????? (Information
  ready)
• ????????????????????????????????????????????
  (Right to access)
• ??????????????????????????????????? (Flexibility)
• ?????????????????????????????????? (Ease of use,
  Usability)
• ????????????????????????????????????????????
  (Extensibility)
• ????????????????????????????????????????????????
• ??????????????????????????????????????????????

Mr. Poonlarb Chatchawalkhosit
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??????????????????? Web 2.0

• ????????????????????????????????
  ?????????????????????????????????????????????????
  ?????? ????????? ?????????????????????????????????
  ????????????????????????????????????????????????
  ??????????????????????????????????????????????????
  ??? ???????????????????????????????????
• ?????????????????????????????? ???????????????????
  ???????????????????????? ?????????????????? Web
  2.0 ?????????????????????????????????????? User
  Interface ???????? ???????? Web 2.0
  ??????????????????????????????????????????????????
  ????????? Database, Business Logic ??? User
  Interface ????????????????? Web 2.0
  ????????????????? ????????????????????????????????
  ???????????????? Object oriented paradigm
  ????????????????????????? Reusability ???
  ???????????? ??????????????????????????????

Mr. Poonlarb Chatchawalkhosit
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?????????????????????????????????? Web 2.0

• Software Architect
• Business Analyst/Business Architect
• Software Engineering
• Software Process Software Process Improvement

Mr. Poonlarb Chatchawalkhosit
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????????????????????????? SOA, SaaS ??? Web 2.0
Mr. Poonlarb Chatchawalkhosit
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Software Quality Attributes (2547)

• ??????????? (Security)
• ??????????? (Performance)
• ???????????????????? (Usability)
• ???????????????????????????? (Testability)
• ?????????????????? (Reusability)
• ?????????????????????? (Reliability)
• ?????????????? (Portability)
• ??????????????????????? (Maintainability)
• ??????????????????????? (Interoperability)
• ??????????????????????? (Adaptability)
• ????????????????????????????????? (Correctness)
• ????????????????????????????? (Flexibility)
• ???????????????????????????????????? (Robustness)

Mr. Poonlarb Chatchawalkhosit
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Software Quality Attributes (2551)

• ?????????????????????????????????????
  (Functionality)
• ???????????????????????????????????????????????
  (User-Defined)
• ????????????????????????????????????????????
  (Agility)
• ??????????????????????? ??????????????????????????
  ?? (Extensibility)
• ?????????????????? (Accessibility)
• ???????????????? (Localization)
• ?????????????????????????? (Availability)
• ??????????????? (Supportability)
• ????????????????????????????? (Service Oriented)
• ?????????????????????????????????????? 1
  ???????????? (Adaptability
• ?????????????????????????????????????????
  ???????????????????? ??? ?????????????
  (Scalability)

• ??????????? (Security)
• ??????????? (Performance)
• ???????????????????? (Usability)
• ?????????????????? (Testability)
• ?????????????????? (Reusability)
• ?????????????????????? (Reliability)
• ?????????????? (Portability)
• ??????????????????????? (Maintainability)
• ??????????????????????? (Interoperability)
• ??????????????????????? (Adaptability)
• ????????????????????????????????? (Correctness)
• ????????????????????????????? (Flexibility)
• ???????????????????????????????????? (Robustness)

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?????????? SOA, SaaS ??? Web 2.0

• ???? SOA, SaaS ??? Web 2.0 ???????????????????????
  ??????????????????????????????????????????????????
  ?? ???????????????????????? ??????????????????????
  ? ??????
• ???????? Storage ???????????? System
  Infrastructure ????????? ????????????
  ???????????????
• ??????? Infrastructure ???????????????????????
  ?????????????????????????????????????????????
  ??????????????????????????????????????????????????
  ?
• ??????????????????????????????????
  ?????????????????????????????????????????????
  ?????????????????????????????????
• ???????????? Infrastructure ??????????????????????
  ????????? Scalability ???? ??? ???????????????????
  ?????????????????? ??????????????????????????????
  Platform ?? ???????????
• Cloud Computing

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Cloud Computing

• ????????????????????? Infrastructure ????????
  ????????
• ?????????????????????????????? ?????????????????
• ????????????????????????????? SOA, SaaS ??? Web
• 2.0 ?????????????????????????????????????????????
  
• System infrastructure management ???
  ?????????????
• ???????????????????????????????????? ???????
• Google Social Network, Android, Youtube, Hi5
  etc.
• IBM Blue Cloud
• Microsoft Azure, Live, Multiply, Facebook etc.

Mr. Poonlarb Chatchawalkhosit
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Cloud ?????????????????????????

• ???????????????????????????? SOA, SaaS ??? Web
  2.0 ???????????????
• ????????????????????????? ???????????? SOA, SaaS
  ??? Web 2.0
• ?????????????????????????????

Mr. Poonlarb Chatchawalkhosit
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Cloud ??????????? Cloud Service

• Amazon.com
• Orkut.com
• Linkedin.com
• Hi5.com
• Salesforce.com
• Facebook
• Friendstor.com
• Multiply
• Akamai
• Etc.

Mr. Poonlarb Chatchawalkhosit
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Cloud ??????????????????
??????????????
Mr. Poonlarb Chatchawalkhosit
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Cloud ??????????????????????????
Mr. Poonlarb Chatchawalkhosit
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??????????????????? Cloud

• ????????????????????????????
• Google ?????????????????????????????????????????
  ???????? HTML ???????????? Code Library ???
  Google ????????? Code Library ???????????? Cloud
  ????????? Social Network ?????????????????????
  Android ??????????????????????????????????????????
  ?????????????????? Social Network
• Microsoft ?????????? Cloud Platform
  ?????????????????????????????????????????? Cloud
  Infrastructure ???????????? ??????????????????????
  ????????????????????????? ????????????????????
  Intel ?????????? Computer Hardware ????????
• IBM ???????? Hardware ???????? Blue Cloud
  ???????????? Blue Cloud ????????????? ?????
• ???????????????????? ????? Cloud
  ????????????????????????????????????????? SOA,
  SaaS ??? Web 2.0

Mr. Poonlarb Chatchawalkhosit
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?????
Mr. Poonlarb Chatchawalkhosit