Reliability and Safety

1
Reliability and Safety

• Denver Airport Baggage System

2
The Denver Airport Baggage System

• Outbound luggage checked at ticket counters or
  curbside
• to be delivered to anywhere in lt10 minutes
• via automated system of cars on tracks
• connecting flights or terminals
• Laser scanners
• Tracks - 4000 cars

3
Problems Encountered

• Cars crash into each other at intersections
• Luggage misrouted, dumped or flung
• Needed cars were idle or put to rest

4
Specific Problems

• Real world problems
• scanners got dirty
• knocked out of alignment
• Software error
• rerouting of cars to waiting area - idle

5
Causes

• Time allows for development and testing was
  insufficient
• Significant changes in specifications were made
  after project began
• Not enough debug time
• Poor management
• Unrealistic plan