Trends Influencing International Data Flows

1

2
Trends Influencing International Data Flows

• Outsourcing
• Centralized Corporate Information Technology
  Systems
• Rise of Web-Based Operating Systems

3
Outsourcing Instructive Headlines

• InfoWorld From Nov 06 Feb 07
• Indias Satyam expanding in China
• Nortel opens network management center in India
• Botswana pitches for BPO business
• India's outsourcing industry to grow by 32.6
  percent - 60 billion in exports by 2010
• Accenture More staff in India than U.S. by
  August (2007)

4
Outsourcing Trends

• Changes in supply and demand
• Diversity of supply (geographic and substantive)
  increase in demand.
• Non-traditional functions document and imaging
  services, legal processing, KPO (knowledge
  process outsourcing) and logistics.
• Not all eggs in one basket
• Multi-provider sourcing (get the best for each
  process function)
• More complicated, expensive than sole-sourcing
• Result More greater cross-border flows.

5
IT Infrastructure Trends

• Increasing volume and complexity of data means
  better infrastructure mgmt required
• Greater emphasis on analytics (BI activities)
• Maturing use of Enterprise Resource Management
  applications (even if ERP boom is over)
• More IT for compliance requirements
• Result centralization of IT functions within
  global organizations

6
Web Trends

• Web OS or SaaS
• Software co provides maintenance, daily technical
  operation, and support for software provided to
  client over Internet.
• Vendor hosts multiple customers on server farm
  (millions of servers)
• Customer data kept separate configurable
  metadata permits customization for user.
• Current vendors include Microsoft, SalesForce
  AtTask
• Result centralization of data by vendor in
  country of server farm location.

7
Canadian Developments

• Alberta
• Amendment to FOIP Limits disclosure of personal
  information to foreign courts and creates fines
  for improper disclosure - 92(3).
• Nova Scotia
• Personal Information International Disclosure
  Protection Act Contrary to law for public bodies
  service providers to (1) store personal
  information outside of Canada (2) allow access
  from outside of Canada to personal information
  (3) permit personal information to be transported
  outside of Canada (4) respond to a foreign
  demand for disclosure.
• Quebec
• S. 17 of Private Sector Act imposes a requirement
  to refuse to transfer data if protections in
  other jurisdiction(s) is not comparable to that
  in Quebec.

8
How Big is the Problem?
9
How Big is the Problem?

• Large number of public and private databases to
  access.
• If data retained in Canada then MLAT option
  available.
• Possibility of informal data sharing between law
  enforcement agencies.

10
Conclusion - a work in progress

• Data profiling/data mining is real concern.
• Going to get worse semantic web
• Government access to data relatively unimpeded
  for legitimate purposes.
• Little or no evidence that private sector
  activities are a problem.
• Answer isnt necessarily in restricting data
  flows.

11
Thank You