A Facelift Before and After

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A Facelift Before and After

• NACUFS National Conference
• July 2009

Presented by

• Amy Grasso, Ball State University
• Nancy Lane, The Hubert Company
• Joie Schoonover, University of Wisconsin-Madison

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Woodworth Redesigned
A Facelift Before and After

• NACUFS National Conference July 2009

Amy Grasso Ball State
University Education Redefined
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• Ball State University
• State assisted school
• 1 hour northeast of Indianapolis, Indiana
• Over 20,000 students
• 6 dining locations
• 3 convenience stores
• University Catering

• Demographics

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• Woodworth Complex
• Built in 1956
• Renovated in 1993
• Renovated in 2006 Foodservice only Re-opened
  Fall 2007
• Architect- Ricca Newmark Design
• New residence hall to be built next door
• The Total Package
• Need to upgrade and create more space

• Woodworth History

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Main Food Court Entrance
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• Beverage bar

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Grab and Go
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• Cashier Stations and Grocery

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• Pre-planning Meetings
• Surveys to students (6 months before Pre-planning
  meetings)
• Created a Woodworth Renovation Team
• Director, Asst. Director, Manager, Chef, Manger
  of Test Kitchen and Menu Development and
  Facilities Manager
• Visited restaurants in Chicago and Indianapolis
• Created Menus for concepts
• Gathered equipment cut sheets and specs for
  project
• Meeting with Ricca Newmark on design

Getting Started
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• Mechanical Problems
• Plumbing /Heating and Cooling issues
• Low ceilings
• Need additional space

Design Challenges
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• Rough draft drawing is presented to the owner
• Critique equipment chosen by Architect
• Layout of concepts
• Flow of concept for employee
• Door swings
• Trash cans
• Submit changes back to the Architect for
  corrections

Schematic Review
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• Met with Ricca Newmark Design
• Fine tune changes and expectations
• Choose textiles
• Pick color scheme
• Choose finishes

Design Review
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• Key Factors
• Major Equipment with installation
• Purveyor equipment with installation
• Signage and Shelving RFP
• Decorations
• Small Equipment
• Uniforms Order
• Operation Manuals

Timeline Development
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• Worth the money?

• Hubert Company
• Nancy Lane- Center for Creative Merchandising
• Time
• Money
• Cohesive look
• Plano grams/posters
• Attention to detail
• Organization
• Delivery
• Décor/equipment set up

Decorations and Small Equipment
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Dellacasa
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Dellacasa
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Showcase Your Healthy Options
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Spinning Salads
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Riverside Emporium Grab Go
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Shelving Versatility
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Bookends Create Character and Space
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• Large Display Props
• Great way to give depth
• Anchors tall rooms
• Clean lines
• Warms up an open area

Large Scale Decor
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Lounge/Community Space
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Atrium Addition
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More information available at
http//ilocker.bsu.edu/users/ajgrasso/world_shared
Timeline Shelving and Signage RFPs Menu Operation
s Manual
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University of WisconsinMadison
A Facelift Before and After NACUFS National
Conference July 2009
Joie Schoonover University Housing Dining and
Culinary Services
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• University of Wisconsin Madison
• Public school
• Located in capital city
• Over 40,000 students
• Division of University Housing
• 7,000 undergraduate residents
• 4 dining rooms, 3 convenience stores, 1 deli,
• and 2 coffee houses
• Catering services
• Commissary

Demographics
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• Located in
• Chadbourne Hall
• Built in 1959
• Renovated in 2007, Re-opened November 2007.
  Named after Rheta McCutchin, former director
• Marketplace Concept
• Needed to upgrade and create more space
• Better able to facilitate students out of
  
• classroom learning experience with Now or Later
  convenience store and coffee shop.

History
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What did we do?

• Spent 2 days at the Center for Creative
  Management at Hubert with Nancy Lane in December
• Selected décor items for areas in Rhetss as well
  as other units throughout campus.

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How did we do it?

• Items arrives separated by unit ready for
  installation in January.
• Whirlwind selection and installation!
• Continued assistance and support as we move
  forward with current and new projects.

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Entry-before
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Entry-after
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Fresh Fruit-before
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Cereal Bar-after
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Classic Cravings-before
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Classic Cravings-after
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Wild Greens-before
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Wild Greens-after
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Coffee and Bread-before
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Coffee, bread and Fruit-after
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Preparato Fresco-before
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Preparato Fresco-before
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Preparato Fresco-after
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Preparato Fresco-after
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Fruit/Soup Bar-before
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Fresh Fruit Bar-after
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Fresh Fruit/Soup Bar-after
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Soup/Subs-before
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Soup-after
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Subs-before
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Subs-before
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Subs-After
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Subs-after
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World Galleria-before
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World Galleria-before
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World Galleria-after
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World Galleria-after
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World Galleria-after
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World Galleria-after
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Dazzling Desserts-before
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Dazzling Desserts-after
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Dazzling Desserts after
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Dazzling Desserts after
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Dazzling Desserts after
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Dont get to remodel or build? Here are some
ideas for you!
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Bakery case after
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Ledge-before
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Ledge-after
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Desserts-before
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Desserts-after
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Worth it?

• Yes!
• Customers have noticed.
• Staff are excited that all operations got a
  facelift.
• We have a four year contract with Hubert. Moving
  forward, we will proceed as Ball State has for
  new and remodeled facilities, planning for décor
  during the design and remodelngs.

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• Thanks to
• Brian Burke
• Matt Devine
• Holly Johnson
• Keri Robbins
• Shirley Smith

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Thanks for coming!

• Questions?