Food and Beverage Applications

1
Chapter 7

• Food and Beverage Applications

2
Objectives

• Describe features and functions of keyboards and
  monitors used for POS systems
• Distinguish differences of touch-screen POS
  terminals from OCR and wireless terminals
• Describe features and functions of POS printers
• Describe features and functions of POS account
  settlement devices
• Identify the major files typically maintained by
  POS software and management reports generated
• Describe functions and features of automated
  beverage control systems

3
POS Order Entry Units

• Hard keys
• Dedicated to specific functions
• Soft keys
• Can be programmed by users to meet the specific
  needs of their restaurant operators

4
Types of Keys on POS Terminals

• Preset keys price, descriptors, tax
• Price look-up (PLU) keys
• Function key important for error correction
  (clear and void)
• Settlement keys Cash or credit
• Modifier keys preparation instructions
• Numeric keypad ring up menu items by price

5
Touch-screen and OCR Terminals

• Touch-screen terminals may also be equipped with
  special magnetic strip reader devices that allow
  servers and managers to use bar-coded company
  identification cards to sign in and out of the
  system
• OCR terminals allow servers to use hand-held,
  pen-like bar code readers to enter orders at
  service station terminals from laminate bar-coded
  menus. (Pg. 167 Exhibit 2)

6
Wireless Terminals

• Two-way communications allow a server to include
  special instructions, such as no salt or
  medium rare as part of an order
• They also can immediately alert a server if an
  item is out of stock

7
Point of Sale Printers

• Guest check printers
• Automatic form number reader facilities order
  entry procedures by using bar coded guest check
  numbers eliminating key entry.
• Automatic slip feed eliminates overprinting
• Receipt printers

8
Point of Sale Printers

• Work station printers are in kitchen preparation
  and service bar areas
• Journal printers are remote printers that produce
  continuous detailed record of all transactions
  entered anywhere in the system

9
Point of Sale settlement Devices

• Magnetic strip readers
• Credit card
• House account transactions
• Allows rapid entry and efficient settlement
  processing
• Debit Cards differ from credit cards as the card
  holder must have funds on deposit in order to
  establish a settlement value
• Requires customer to enter a pin number on a key
  pad.
• Outstanding check report lists guest checks (by
  server) that have not been settled

10
Menu File System

• Menu Item file
• Identification number
• Descriptor name of menu item
• Price
• Tax
• Application modifier keys no salt
• Amount totals for inventory reporting
• Printer routing code
• Allows management to modify the menu by following
  procedures indicated in user manual

11
Labor Master File

• Employee name
• Employee number
• Social security number
• Authorized job codes
• Corresponding hourly wage rates
• Hours worked
• Total hourly wages

• Declared wages
• Tips
• Credits for employee meals
• Number of guests served
• Gross sales

12
Consolidated Reports

• Sales by time of day measures sales performance
  by individual menu items
• Productivity Reports details the sales activity
  of servers in terms of
• guest count
• Total sales
• Average sales

13
Automated Beverage control system

• Automated Beverage control system dispense drinks
  according to standard drink recipes(Pg. 186
  Exhibit 13)
• Liquor stored at the bar is dispensed by price
  coded pourers (special nozzles) are inserted into
  each bottle