Title: Supporting the Information Governance Assurance Framework
1- Supporting the Information Governance Assurance
Framework - National Information Governance Conference
- 25th February 2009
- Marie Greenfield, Digital Information Policy Team
and Colleagues
2The Information Governance Assurance Framework
and Information Governance as a professional
discipline
- Session split into 2 parts
- Part 1 Supporting the NHS Information
Governance Assurance Framework - Origins of IG and the journey so far
- The NHS IG Framework and its core components
- Developing the IG Training Tool
- Looking into the future of the IGTT
- Part 2 Information Governance as a professional
discipline - The career progression framework
3Part 1 Supporting the NHS Information
Governance Assurance Framework
- The practical evolution of Information
Governance the NHS Information Governance
Framework - Marie Greenfield, Information Governance
Policy Manager - The Information Governance Training Tool
- Vanessa Sanjivi, Information Governance
Policy Support Manager - Questions on these topics will be taken at the
end of Part 1
4Part 2 Information Governance as a professional
discipline
- The career progression framework
- Magi Nwolie, Information Governance
Policy Support Manager - Foundation degree in Information Governance
- Agenda for change job profiles
- Developments in Health Informatics
- Masters degree in Healthcare Information
Governance - Questions on these topics will be taken at the
end of Part 2
5The practical evolution of IGSupporting the NHS
IG Assurance (IGA) Framework
- Origins and the Journey so far
- IGT as a component of the IGA Framework
- Supporting Compliance
- Support Audit V7 V8 refresh
6Information Governance The Journey so far
- Formal launch Manchester conference Feb 2000
- IGT Launched 2003 mandated returns for acute and
special trusts. Some 400 organisation. Light
touch - Today around 15,000 users and growing
- All large NHS organisations
- NHS CFH SOC process
- The Future 30,000
- Underpins the IG Assurance Framework
- NHS and Social Care organisations
- NHS Business Partners Including Arms Length
Bodies - Independent Contractors
7Origins of Information Governance 2000/03
Health Service Functions Service Quality Researc
h Management
Caldicott Report HSC 1999/053
Records Management EPR/ Common Clinical Systems
Data Accreditation Process Data quality audit
Security confidentiality audit
The Law DPA 1998 Human Rights Act 1998 Freedom
of Information Act 2000 Common Law
ISO17799 Quality Risk Management Controls
Assurance
NHS Numbers project NSTS/Exeter
Professional regulations Ethics, Ethnicity
Beliefs Local Traditions Practices
Technological Sociological Change Electronic
Records Choice Seamless Services
8Information Governance in 2006/7
Health Service Functions Service Quality Researc
h Management
Information Security NHS Code of Practice
Confidentiality NHS Code of Practice
Records Management NHS Code of Practice
Information Governance Toolkit
Technological Sociological Change Electronic
Records Choice Seamless Services
9Information Governance Framework Standard 2009/10
- Defines what is meant by Information Governance
- Management Accountability
- Process
- People
- Assessment Audit
- Principles derived from the Three NHS Codes of
Practice - Sits on top of the IG Toolkit requirements
- ISB (Information Standards Board)
10IG toolkit a Central Component of IGA
FrameworkNational Oversight NIGB
- Central components
- Central Information Governance subject matter
experts - The Information Governance standard
- IG Toolkit
- IG Training provision
- IG Compliance mechanisms
- Assessment through the IGT
- Information Governance Statement of Compliance
- Audit processes
- Local components
- IG Management Structures
- Board Responsibility
- IG Steering Group
- Caldicott Guardian
- IG subject matter experts
- Information Risk Management
- SIRO IAOs
- Statement of Internal Controls and Annual Reports
- Incident Reporting
11Supporting ComplianceSupporting Audit
- Version 7 release
- Two releases end June
- Attainment level evidence and checklists.
- Roll over of standards for large organisations
minimum change - Exception NHS no standard
- Streamline the NHS CFH SOC process
- End October
- New assessment sets for Independent Contractors
- GPs, Dentists, Opticians, Pharmacies
12Supporting ComplianceSupporting Audit
- Version 7 a revised assessment lifecycle for the
large organisations all Trust types and the
SHAs- - On line reporting through the IGT
- Baseline performance at 31.7.09
- Performance update 31.10.09
- Final submission 31.3.2010
- Healthcare Commission, Monitor, Audit Commission,
NIGB, SHAs
13Supporting ComplianceSupporting Audit
- SHAs will monitor progress using the Tracking
Database. - Key group SHA IG leads group
- Operating Framework 2009/10 Level 2 attainment
against key standards - These are IG Assurance requirements (David
Nicholson Review, NHS Statement of Compliance,
NHS Business Partners) - Improvement and action plans in place to support
level 2 attainment across the board.
14Version 8 refresh and re-badge 2009/2010
- Rationale
- Core component of the IGA Framework
- To support greatly increased user base 400 to
30,000! - To support the move from light touch self
assessment to more formal audit - Supported by formal Advisory group - membership
- HCC, Audit commission, NIGB, representation from
all user groups. - Review process will include requirements and
functionality.
15Thank you for listening
- Questions at the end of the next presentation
please.
16The Information Governance Training Tool (IGTT)
- The journey so far
- The role of IGTT
- The value of IGTT
- The future of IGTT
17The IGTT The Journey so far
January 2007
Content development
February 2008
E-learning tool development
May 2008
Go live launch
February 2009
New Information Risk Management and SIRO modules
released
Spring 2009
New reporting functionalities due for Go live
2009 to 2010
37 hours of e-learning under development
18The role of IGTT
- Supporting component of the IGA Framework.
- Contributes to making IG a professional
discipline. - Communicates IG best practice in a widely
accessible learning environment.. - Provides a record of staff learning progress to
support disciplinary procedures. - Assists organisations to embed IG in day to day
services. - Standardises IG knowledge.
19The value of IGTT
- User friendly courses for all levels of staff.
- Easily accessible flexible.
- Contributes to staff PDP.
- Aid for compliance with IGT training standards
evidence for audit.
- Supports management local IG arrangements.
- Saves (s) on training resources (Free).
- Promotes secure information processing.
- Reduces risks of data loss keeps PID safe.
20The future of IGTT
- Continuous evaluation and improvement.
- IGTT content development user groups subject
matter focused. - Advanced reporting for DIP, SHAs and PCTs.
- Connecting with the Electronic Staff Record
(ESR). - Mandating IG training and linking to disciplinary
procedures. - BCS qualifications in IG Introductory,
Foundation, Practitioner level.
21New modules in the pipeline
- Information Risk Management (3) Early 2009
- Confidentiality and Caldicott (2) Mid 2009
- Records Management (6) Late 2009
- Information Security (4) Early 2010
- Legal Obligations (6) Mid 2010
22New e-learning tool developments Spring 2009
- Newsletter
- Prompting absent users
- New Department field
- Bulk upload
- Reporting permissions
- Advanced level reporting
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26IGTT in action Wandsworth PCT
- IGTT is mandated for all staff to complete
annually and new staff are mandated to complete
the training with 3 months of start date - Included within the PCTs training strategy and
policy endorsed by the SIRO - Supported by the PCTs Communication Team, linked
to the Human Resources Knowledge and Skills
Framework (KSF) requirements and Personal
Development Review (PDR) targets. - Bimonthly performance report to PCT Management
Team - Set up an accountability framework for receipt of
training - line managers are accountable for
their staff completing the training. - Currently 1640 staff registered. The training
has been well received with approximately 70 of
PCT staff having completed, at least two modules,
by December 2008. - The PCT Training Manager reports that the receipt
of IG training through the IGTT has had the most
successful training uptake rates for any
mandatory training programme ever in the PCT.
27What a training. This was one of the most eye
opening training Ive had for long time. WPCT
Staff feedback
The Future of IG Training in the NHS and Social
Care
28Thank you for listening
29Part 2 Information Governance as a professional
discipline
- The career progression framework
30IG Resourcing study
- Carried out in two stages
- Questionnaire piloted with Guardians BMA
resulted in web survey in early 2008 - 20 follow up interviews selected on toolkit
results - Focus
- Grading, recruitment, retention, succession
- Effect of new initiatives
- Training provided to staff
- Networking groups and SHAs
31IG Resourcing Some HR issues
- Recruitment and retention difficult in some areas
- Very hard to recruit fully fledged IG manager
- Succession is also a problem because all hinges
on lead person - No clear career path needs an enthusiast
- Grading variable and controversial
32Recommendation Development of a Foundation Degree
- Assisting organisations to meet challenges
identified in IG resourcing survey - Recruitment and retention issues.
- Maintain and/or improve IG performance.
- Assisting staff to pursue or develop a career in
IG, by - Facilitating progression and sideways movement.
- Providing professional accreditation and
qualification. - Providing a base for further study.
33How will the degree be developed?
- Using existing standards
- The Health Informatics Framework.
- National Occupational Standards.
- Knowledge and Skills Framework.
34Developing learning outcomes
- Students will be expected to attain and
demonstrate achievement of three types of
learning outcome - Core learning outcomes.
- General learning outcomes.
- Subject specific learning outcomes.
35Core learning outcomes
- Based on National Occupational Standards.
- Incorporate the core learning common to all
foundation degrees. - Recognise that students may come from a range of
educational backgrounds. - Therefore each student will have the opportunity
to develop individual skills - Study skills academic and work-based.
- Personal and professional development
planning/portfolio building. - Literacy, numeracy, communication.
- Interpersonal skills and team-working.
- Research and evidence appraisal skills.
36General learning outcomes
- NHS Knowledge and Skills Framework
- Must map to six core dimensions
- Quality Assurance Agency for Higher Education
- Must meet requirements of an intermediate
qualification
37Subject specific learning outcomes
- The Health Informatics Career Framework
- National Occupational Standards
- KSF dimensions
- The IG toolkit - close alignment with the
standards www.igt.connectingforhealth.nhs.uk - Professional standards, e.g. United Kingdom
Council for Health Informatics Professions
(UKCHIP) Level 2 www.ukchip.org
38Overall objectives
- On completion of the course a student should be
able to - Understand, explain and apply each of the
component parts of Information Governance. - Evidence how to resolve and reduce the occurrence
of confidentiality and security incidents. - Demonstrate an awareness of current issues
affecting IG, e.g. the NHS Care Records Service.
- Demonstrate an ability to address improvements to
existing IG practice within their organisation. - Final year project Based on the students work
area, practical application of concepts of
Information Governance studied on the course,
e.g. implementation of new way of working
improved management of existing practice
training programmes, etc
39Recommendation Developing consistency in grading
for IG staff
- Building a suite of Agenda for Change outlines
for IG posts with the aim of - Recognising the range of skills and knowledge
required for senior IG staff. - Providing a guide to the skills and knowledge
required for IG support staff.
40How?
- Building on the generic framework of the NHS KSF.
- Providing a guide to the specific knowledge and
skill-set required for IG roles. - Identifying specific KSF dimensions that would
apply depending on seniority and post - so far
post outline for an IG Manager at band 8a.
41Next steps
- Development and review groups for the degree and
post outlines. - Identifying an educational partner.
- Working with stakeholders to develop and tailor
the degree learning outcomes. - Liaising with Agenda for Change staff and NHS
Employers. - Developing a suite of profiles for IG staff.
42Developments within health informatics
- Health Informatics Career Framework
http//www.hicf.org.uk - Identify and open up career opportunities in
Health Informatics - Allows individuals to plan careers in Health
Informatics - Approach is consistent with Skills for Healths
career frameworks for other staff groups (e.g.
Allied Health Professions). - Professionalising health informatics
- Comprehensive single point of access, an online
one-stop shop for all HI-related development
opportunities - An information filter, rather than duplicate
information available elsewhere, PHI signposts
users to original sources
43Post Graduate Programme in Healthcare
Information Governance
- Digital Information Policy sponsored two students
who had to provide their CV and - An indication of line manager support.
- A statement that the student or the employing
organisation would pay the cost of travel and
accommodation - Statements summarising the benefits of
undertaking course to - The student
- Their business unit/team/Directorate
- Their employing organisation
- Agreement to present NHS Connecting for Health
with a structured evaluation of the course
content and any supporting materials. - Agreement to undertake at least one project
during the course of studies to be agreed with
the sponsoring body.
44Thank you for listening