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Supporting the Information Governance Assurance Framework

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Origins of IG and the journey so far. The NHS IG Framework and it's core components ... on seniority and post - so far post outline for an IG Manager at band 8a. ... – PowerPoint PPT presentation

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Title: Supporting the Information Governance Assurance Framework


1
  • Supporting the Information Governance Assurance
    Framework
  • National Information Governance Conference
  • 25th February 2009
  • Marie Greenfield, Digital Information Policy Team
    and Colleagues

2
The Information Governance Assurance Framework
and Information Governance as a professional
discipline
  • Session split into 2 parts
  • Part 1 Supporting the NHS Information
    Governance Assurance Framework
  • Origins of IG and the journey so far
  • The NHS IG Framework and its core components
  • Developing the IG Training Tool
  • Looking into the future of the IGTT
  • Part 2 Information Governance as a professional
    discipline
  • The career progression framework

3
Part 1 Supporting the NHS Information
Governance Assurance Framework
  • The practical evolution of Information
    Governance the NHS Information Governance
    Framework
  • Marie Greenfield, Information Governance
    Policy Manager
  • The Information Governance Training Tool
  • Vanessa Sanjivi, Information Governance
    Policy Support Manager
  • Questions on these topics will be taken at the
    end of Part 1

4
Part 2 Information Governance as a professional
discipline
  • The career progression framework
  • Magi Nwolie, Information Governance
    Policy Support Manager
  • Foundation degree in Information Governance
  • Agenda for change job profiles
  • Developments in Health Informatics
  • Masters degree in Healthcare Information
    Governance
  • Questions on these topics will be taken at the
    end of Part 2

5
The practical evolution of IGSupporting the NHS
IG Assurance (IGA) Framework
  • Origins and the Journey so far
  • IGT as a component of the IGA Framework
  • Supporting Compliance
  • Support Audit V7 V8 refresh

6
Information Governance The Journey so far
  • Formal launch Manchester conference Feb 2000
  • IGT Launched 2003 mandated returns for acute and
    special trusts. Some 400 organisation. Light
    touch
  • Today around 15,000 users and growing
  • All large NHS organisations
  • NHS CFH SOC process
  • The Future 30,000
  • Underpins the IG Assurance Framework
  • NHS and Social Care organisations
  • NHS Business Partners Including Arms Length
    Bodies
  • Independent Contractors

7
Origins of Information Governance 2000/03
Health Service Functions Service Quality Researc
h Management
Caldicott Report HSC 1999/053
Records Management EPR/ Common Clinical Systems
Data Accreditation Process Data quality audit
Security confidentiality audit
The Law DPA 1998 Human Rights Act 1998 Freedom
of Information Act 2000 Common Law
ISO17799 Quality Risk Management Controls
Assurance
NHS Numbers project NSTS/Exeter
Professional regulations Ethics, Ethnicity
Beliefs Local Traditions Practices
Technological Sociological Change Electronic
Records Choice Seamless Services
8
Information Governance in 2006/7
Health Service Functions Service Quality Researc
h Management
Information Security NHS Code of Practice
Confidentiality NHS Code of Practice
Records Management NHS Code of Practice
Information Governance Toolkit
Technological Sociological Change Electronic
Records Choice Seamless Services
9
Information Governance Framework Standard 2009/10
  • Defines what is meant by Information Governance
  • Management Accountability
  • Process
  • People
  • Assessment Audit
  • Principles derived from the Three NHS Codes of
    Practice
  • Sits on top of the IG Toolkit requirements
  • ISB (Information Standards Board)

10
IG toolkit a Central Component of IGA
FrameworkNational Oversight NIGB
  • Central components
  • Central Information Governance subject matter
    experts
  • The Information Governance standard
  • IG Toolkit
  • IG Training provision
  • IG Compliance mechanisms
  • Assessment through the IGT
  • Information Governance Statement of Compliance
  • Audit processes
  • Local components
  • IG Management Structures
  • Board Responsibility
  • IG Steering Group
  • Caldicott Guardian
  • IG subject matter experts
  • Information Risk Management
  • SIRO IAOs
  • Statement of Internal Controls and Annual Reports
  • Incident Reporting

11
Supporting ComplianceSupporting Audit
  • Version 7 release
  • Two releases end June
  • Attainment level evidence and checklists.
  • Roll over of standards for large organisations
    minimum change
  • Exception NHS no standard
  • Streamline the NHS CFH SOC process
  • End October
  • New assessment sets for Independent Contractors
  • GPs, Dentists, Opticians, Pharmacies

12
Supporting ComplianceSupporting Audit
  • Version 7 a revised assessment lifecycle for the
    large organisations all Trust types and the
    SHAs-
  • On line reporting through the IGT
  • Baseline performance at 31.7.09
  • Performance update 31.10.09
  • Final submission 31.3.2010
  • Healthcare Commission, Monitor, Audit Commission,
    NIGB, SHAs

13
Supporting ComplianceSupporting Audit
  • SHAs will monitor progress using the Tracking
    Database.
  • Key group SHA IG leads group
  • Operating Framework 2009/10 Level 2 attainment
    against key standards
  • These are IG Assurance requirements (David
    Nicholson Review, NHS Statement of Compliance,
    NHS Business Partners)
  • Improvement and action plans in place to support
    level 2 attainment across the board.

14
Version 8 refresh and re-badge 2009/2010
  • Rationale
  • Core component of the IGA Framework
  • To support greatly increased user base 400 to
    30,000!
  • To support the move from light touch self
    assessment to more formal audit
  • Supported by formal Advisory group - membership
  • HCC, Audit commission, NIGB, representation from
    all user groups.
  • Review process will include requirements and
    functionality.

15
Thank you for listening
  • Questions at the end of the next presentation
    please.

16
The Information Governance Training Tool (IGTT)
  • The journey so far
  • The role of IGTT
  • The value of IGTT
  • The future of IGTT

17
The IGTT The Journey so far
January 2007
Content development
February 2008
E-learning tool development
May 2008
Go live launch
February 2009
New Information Risk Management and SIRO modules
released
Spring 2009
New reporting functionalities due for Go live
2009 to 2010
37 hours of e-learning under development
18
The role of IGTT
  • Supporting component of the IGA Framework.
  • Contributes to making IG a professional
    discipline.
  • Communicates IG best practice in a widely
    accessible learning environment..
  • Provides a record of staff learning progress to
    support disciplinary procedures.
  • Assists organisations to embed IG in day to day
    services.
  • Standardises IG knowledge.

19
The value of IGTT
  • User friendly courses for all levels of staff.
  • Easily accessible flexible.
  • Contributes to staff PDP.
  • Aid for compliance with IGT training standards
    evidence for audit.
  • Supports management local IG arrangements.
  • Saves (s) on training resources (Free).
  • Promotes secure information processing.
  • Reduces risks of data loss keeps PID safe.

20
The future of IGTT
  • Continuous evaluation and improvement.
  • IGTT content development user groups subject
    matter focused.
  • Advanced reporting for DIP, SHAs and PCTs.
  • Connecting with the Electronic Staff Record
    (ESR).
  • Mandating IG training and linking to disciplinary
    procedures.
  • BCS qualifications in IG Introductory,
    Foundation, Practitioner level.

21
New modules in the pipeline
  • Information Risk Management (3) Early 2009
  • Confidentiality and Caldicott (2) Mid 2009
  • Records Management (6) Late 2009
  • Information Security (4) Early 2010
  • Legal Obligations (6) Mid 2010

22
New e-learning tool developments Spring 2009
  • Newsletter
  • Prompting absent users
  • New Department field
  • Bulk upload
  • Reporting permissions
  • Advanced level reporting

23
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26
IGTT in action Wandsworth PCT
  • IGTT is mandated for all staff to complete
    annually and new staff are mandated to complete
    the training with 3 months of start date
  • Included within the PCTs training strategy and
    policy endorsed by the SIRO
  • Supported by the PCTs Communication Team, linked
    to the Human Resources Knowledge and Skills
    Framework (KSF) requirements and Personal
    Development Review (PDR) targets.
  • Bimonthly performance report to PCT Management
    Team
  • Set up an accountability framework for receipt of
    training - line managers are accountable for
    their staff completing the training.
  • Currently 1640 staff registered. The training
    has been well received with approximately 70 of
    PCT staff having completed, at least two modules,
    by December 2008.
  • The PCT Training Manager reports that the receipt
    of IG training through the IGTT has had the most
    successful training uptake rates for any
    mandatory training programme ever in the PCT.

27
What a training. This was one of the most eye
opening training Ive had for long time. WPCT
Staff feedback
The Future of IG Training in the NHS and Social
Care
28
Thank you for listening
  • Any questions?

29
Part 2 Information Governance as a professional
discipline
  • The career progression framework

30
IG Resourcing study
  • Carried out in two stages
  • Questionnaire piloted with Guardians BMA
    resulted in web survey in early 2008
  • 20 follow up interviews selected on toolkit
    results
  • Focus
  • Grading, recruitment, retention, succession
  • Effect of new initiatives
  • Training provided to staff
  • Networking groups and SHAs

31
IG Resourcing Some HR issues
  • Recruitment and retention difficult in some areas
  • Very hard to recruit fully fledged IG manager
  • Succession is also a problem because all hinges
    on lead person
  • No clear career path needs an enthusiast
  • Grading variable and controversial

32
Recommendation Development of a Foundation Degree
  • Assisting organisations to meet challenges
    identified in IG resourcing survey
  • Recruitment and retention issues.
  • Maintain and/or improve IG performance.
  • Assisting staff to pursue or develop a career in
    IG, by
  • Facilitating progression and sideways movement.
  • Providing professional accreditation and
    qualification.
  • Providing a base for further study.

33
How will the degree be developed?
  • Using existing standards
  • The Health Informatics Framework.
  • National Occupational Standards.
  • Knowledge and Skills Framework.

34
Developing learning outcomes
  • Students will be expected to attain and
    demonstrate achievement of three types of
    learning outcome
  • Core learning outcomes.
  • General learning outcomes.
  • Subject specific learning outcomes.

35
Core learning outcomes
  • Based on National Occupational Standards.
  • Incorporate the core learning common to all
    foundation degrees.
  • Recognise that students may come from a range of
    educational backgrounds.
  • Therefore each student will have the opportunity
    to develop individual skills
  • Study skills academic and work-based.
  • Personal and professional development
    planning/portfolio building.
  • Literacy, numeracy, communication.
  • Interpersonal skills and team-working.
  • Research and evidence appraisal skills.

36
General learning outcomes
  • NHS Knowledge and Skills Framework
  • Must map to six core dimensions
  • Quality Assurance Agency for Higher Education
  • Must meet requirements of an intermediate
    qualification

37
Subject specific learning outcomes
  • The Health Informatics Career Framework
  • National Occupational Standards
  • KSF dimensions
  • The IG toolkit - close alignment with the
    standards www.igt.connectingforhealth.nhs.uk
  • Professional standards, e.g. United Kingdom
    Council for Health Informatics Professions
    (UKCHIP) Level 2 www.ukchip.org

38
Overall objectives
  • On completion of the course a student should be
    able to
  • Understand, explain and apply each of the
    component parts of Information Governance.
  • Evidence how to resolve and reduce the occurrence
    of confidentiality and security incidents.
  • Demonstrate an awareness of current issues
    affecting IG, e.g. the NHS Care Records Service.
  • Demonstrate an ability to address improvements to
    existing IG practice within their organisation.
  • Final year project Based on the students work
    area, practical application of concepts of
    Information Governance studied on the course,
    e.g. implementation of new way of working
    improved management of existing practice
    training programmes, etc

39
Recommendation Developing consistency in grading
for IG staff
  • Building a suite of Agenda for Change outlines
    for IG posts with the aim of
  • Recognising the range of skills and knowledge
    required for senior IG staff.
  • Providing a guide to the skills and knowledge
    required for IG support staff.

40
How?
  • Building on the generic framework of the NHS KSF.
  • Providing a guide to the specific knowledge and
    skill-set required for IG roles.
  • Identifying specific KSF dimensions that would
    apply depending on seniority and post - so far
    post outline for an IG Manager at band 8a.

41
Next steps
  • Development and review groups for the degree and
    post outlines.
  • Identifying an educational partner.
  • Working with stakeholders to develop and tailor
    the degree learning outcomes.
  • Liaising with Agenda for Change staff and NHS
    Employers.
  • Developing a suite of profiles for IG staff.

42
Developments within health informatics
  • Health Informatics Career Framework
    http//www.hicf.org.uk
  • Identify and open up career opportunities in
    Health Informatics
  • Allows individuals to plan careers in Health
    Informatics
  • Approach is consistent with Skills for Healths
    career frameworks for other staff groups (e.g.
    Allied Health Professions).
  • Professionalising health informatics
  • Comprehensive single point of access, an online
    one-stop shop for all HI-related development
    opportunities
  • An information filter, rather than duplicate
    information available elsewhere, PHI signposts
    users to original sources

43
Post Graduate Programme in Healthcare
Information Governance
  • Digital Information Policy sponsored two students
    who had to provide their CV and
  • An indication of line manager support.
  • A statement that the student or the employing
    organisation would pay the cost of travel and
    accommodation
  • Statements summarising the benefits of
    undertaking course to
  • The student
  • Their business unit/team/Directorate
  • Their employing organisation
  • Agreement to present NHS Connecting for Health
    with a structured evaluation of the course
    content and any supporting materials.
  • Agreement to undertake at least one project
    during the course of studies to be agreed with
    the sponsoring body.

44
Thank you for listening
  • Any questions?
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