Step 1: Prepare Training Materials

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Step 1 Prepare Training Materials
Step 3 Concurrence Training
Step 2 Put Materials Online
Step 4 Announce and Register Participants
Step 5 Hold Internet-Based Course
Step 6 Perform Post-Training Activities
Steps
Roles
Provide guidance, support, coaching, QA/QC,
schedule Identify links Participate in practice
sessions Prepare training materials as they
develop guidance documents Identify
links Participate in practice sessions
Coordinate posting of information Provide
materials to TCM presentation title overview
links instructors bios, pictures, and contact
information, feedback questions etc. Provide
concurrence doc. to state reviewer prior to
training Translate and post presentation and
other materials
Review feedback / Follow up Summarize
attendance Provide customer service Review
feedback / Follow up Respond to questions
(remaining from simulcast and feedback) Update
materials Identify, track and document
success stories Post voice Review feedback
Send e-mails and reminders Provide customer
assistance Reconfirm availability for
training events Announce training events to
state staff / environmental community Provide
customer assistance
Host / Moderate training Instruct
training Update pres. based on
feedback Identify key points state reviewers
should pay special attention to when determining
their state's level of concurrence QA/QC
function Ensure the right people attend the
training to get concurrence
Internet Training Coordinator / Moderator (TCM)
Host / Moderate training Instruct
training Host internet training
sessions Technical assistance Audio streaming
ITRC Teams - Team - Instructors - Contractors

SE Team (POCs)
Web Support