SUSTAINING QUALITY

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SUSTAINING QUALITY

• Enhancing Child Care Management Practices through
  Director Support

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Quality Management Goals

• Professional development of directors
• Enhance supervision and management practices
• Reduce turnover
• Create a network of support among directors
• Good work environments for adults help sustain
  good learning environments for children.

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Quality Management Components

• Year 1
• Director forums
• Individualized coaching
• Resource lending library
• Intensive consultation

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Quality Management Components

• Added Year 2
• Professional association memberships and
  conference attendance
• Subscriptions to professional journals
• Site visits
• Staff training opportunities
• Added Year 3
• Mentor training retreat
• Professional development bonuses

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Director Forums

• Monthly meetings location, time, credit, food
• Activities to build community
• Professional development and training
• Door Prizes
• Themes - SOS Lifeline, Directors as Gatekeepers
  of Quality

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(No Transcript)
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THE COVEY TIME MANAGEMENT MATRIXFrom Seven
Habits of Highly Effective People by Stephen Covey
Urgent
Not Urgent
Important
Not Important
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Intensive Consultation

• Model Work Standards
• Whole staff training and assessment
• Elected Action Team
• Action Plan
• 8 months to 3 year process
• Program Administration Scale
• Co-assessment with director
• Educational process (from minimum standards to
  best practice
• Action Plan
• 3 to 8 month process

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Individualized Coaching

• Develop policies
• Job descriptions
• Interview process
• Develop planning budgets
• Staff evaluation process and forms
• Supervision issues
• Staff meetings
• Support through transitions

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Resource Lending Library

• Books, videos, CDs, DVDs
• Available at each Director Forum
• Topics leadership, supervision, management,
  marketing, curriculum, staff development, child
  development, environments, business practices,
  behavior management strategies, parent
  partnerships, infant-toddler care

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Professional Development Bonuses

• Completion of college credit
• Application, submission of transcript, signed
  bonus agreement
• Awarded in June
• Based on of credit hours

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Budget Items

• Staff time and travel
• Service and office supplies
• Food for meetings
• Postage
• Printing forums, QM Resource Notebook,
  consultation
• Resource library purchases
• Dues and subscriptions
• Training professional conferences
• Professional Development Bonuses

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Next Steps

• Shared Leadership
• Advisory groups for planning
• Independence

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Lessons Learned

• Begin on the inside
• Focus on both results and relationships
• Acknowledge the realities of directors
• No theory without application

• Connect with existing resources
• Keep it fun!
• Nurture the nurturers
• Listen, listen, listen!
• Go visiting!

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• Kelli K. Rushing
• 919-454-8330
• kellirushing_at_nc.rr.com
• Margaret Anne Biddle
• 919-971-1034
• mbiddle_at_mhfc.org