These slides are at http:www'rh'edulibrarycoursesEMPOrient06'ppt

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These slides are athttp//www.rh.edu/library/cou
rses/EMPOrient06.ppt
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Information Services at RensselaersHartford
Campus

• Cecilia Dalzell
• Instructional Services Librarian
• lib-info_at_rh.edu
• 860-548-2490
• INF(J/P)

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Agenda

• Introductions Your prior experience
• The big picture information fluency
• Review Cole Library services
• Review search techniques key sources for
  business information
• Questions / Evaluations

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Previous Experience
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Looking for Information

• Studies of work time spent looking for
  information
• 7 hours/week technical workers
• Safari, in Adkins, Sam ROI from Workflow-Based
  E-Learning http//www.learningcircuits.org/2003/o
  ct2003/adkins.htm
• 9.5 hours per week all workers
• Outsell, in Oman, Julie N. information Literacy
  in the Workplace Information Outlook. Jun 2001,
  56 p.32 in ProQuest http//proquest.umi.com
• 6 -8 hours/week at least knowledge workers
• Anderson, Cushing. At the Speed of Business 5
  As of the Corporate Learning Chain White Paper.
  http//www.focol.org/newtlug/IDC-SkillSoft20White
  20Paper.pdf

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Information Fluency / Literacy

• How to deal with all this information, find what
  you need, evaluate and use what you found.

Decision Making Critical Thinking Problem Solving
Creativity
Information Power in the Workplace
Learning to Learn
Saxberg, Borje O. Information Literacy and
Workplace Performance Book Review. Personnel
Psychology. Winter 2002. 554 p.1062 in ProQuest
http//proquest.umi.com
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Research Process
Ethical Use
Store
Define
Strategize
Explore
Create
Evaluate
Decide
Adapted from Karen Silvas design in The Research
Process video
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Library Contact Information

• Level 5
• Website www.rh.edu/library
• Reference lib-info_at_rh.edu
• Telephone [phone]
• Toll-free 1-800-433-4723 Ext.2490

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Cole Library Services

• Specialized collection
• Print
• Online
• Reference service and consultations
• Research Skills (section of website)
• Interlibrary loan
• Online Research Guides

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Reference Service Research Consultations

• In person
• Phone
• E-mail
• One-on-one teams
• Appointments available

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Library Card

• For borrowing books, reserve materials, and
  videos

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Before You Search

• What do you already know?
• What do you need to know?
• Question or Statement
• Keywords and Alternatives

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Constructing a Search

• Limits
• Boolean Operators
• Truncation or Stemming
• Phrase
• Proximity
• Controlled Vocabulary

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Limiting a Search

• Publication Date
• Journal
• Type of Publication (news, scholarly, trade,
  reference)
• Type of Article or Treatment
• Language

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BOOLEAN OPERATORS
AND
EXPECTANCY THEORY
COMPENSATION
OR
COMPENSATION
SALARY
AND NOT
EXPECTANCY THEORY
SALARY
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TRUNCATION

• MANAG MANAGE
• (ProQuest MANAGER
• EBSCO) MANAGERS
• MANAGEMENT
• MANAG! MANAGERIAL
• (LexisNexis) MANAGES

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PHRASE PROXIMITY

• EXACT PHRASE IN QUOTES
• WITHIN 3, PRE/1 (ProQuest)
• Nn (near), Wn (within) (EBSCO)
• W/n, PRE/n (LexisNexis)
• management theories
• management PRE/3 theories
• management WITHIN 3 theories
• manag WITHIN 3 theor

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Controlled Vocabulary

• Called Subject, Thesaurus, Descriptor
• Also
• Classification codes (ABI/Inform)
• NAICS
• Example
• group decision making
• Decision Making Units (ABI/Inform)
• Decision Making, Group (Business Source
  Premier)

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ExerciseSearch Engine Simulation

• Purpose to practice advanced database search
  techniques
• You have a unique citation/abstract
• I show a search
• Anyone whose citation/abstract would appear in
  the results, raise it.
• You are simulating a computer BE PICKY!

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Search 1

• expectancy AND theory

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Search 2

• expectancy theory in title

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Search 3

• expectancy
• AND theory
• AND baseball

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Search 4

• compensation
• OR wages
• OR pay
• OR salary

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Search 5

• expectancy theory
• AND baseball

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Search 6

• expect WITHIN 5 WORDS OF theor (any order)

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Search 7

• expect 5 WORDS BEFORE theor

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Search 8

• (expect WITHIN 5 WORDS OF theor)
• AND compensat

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Search 9

• expectancy theories in subject

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Search 10

• expect in subject

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Search Simulation Recap

• The search expectancy
• AND compensation
• Ways to narrow a search (you have too many
  results)
• Ways to broaden a search (you have too few
  results)
• Apply to databases in any field
• Use Search Tips, Help, etc. for syntax

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Remote Access

• Databases available off-campus
• Enter electronic resources through Cole Library
  homepage / proxy server
• RH Username and Password
• Standard format provided by TIS
• Changes with academic semesters
• TIS can troubleshoot and reset

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Key Business Databases Articles

• Business Source Premier Scholarly news
  articles, company industry profiles, market
  research reports
• ABI/Inform News, trade, scholarly articles
• National Newspapers

• Available at
• http//www.rh.edu/library/dbs_mgt.htm

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Key Business Databases Financial

• Mergent Financial and industry information
• Standard Poors Net Advantage
• Investext Select in Business Company Resource
  Center

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Periodical Access Strategy 1

• SFX link resolver
• Links from citation/abstract to options for
  finding full text
• Electronic Journals A-Z
• Lists all full-text available in electronic
  format
• Rensselaer Libraries Catalog

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Periodical Access Strategy 2

• Google Scholar
• Internet search engine, subject portal, open
  access publications
• ILLiad Interlibrary Loan

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Information Supply Chain
THE CONTEXT
Information Supply Chain Historical
AUTHORS
PUBLISHERS
LIBRARIES
READERS
John J. Regazzi, Managing Director, Market
Development, Elsevier. The Battle for Mindshare
A battle beyond access and retrieval, 2004 Miles
Conrad Memorial Lecture, 46th NFAIS Annual
Conference, Feb. 23, 2004
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Information Supply Chain
THE CONTEXT
Information Supply Chain Early Online Impact
AUTHORS
PUBLISHERS
LIBRARIES
READERS
John J. Regazzi, Managing Director, Market
Development, Elsevier. The Battle for Mindshare
A battle beyond access and retrieval, 2004 Miles
Conrad Memorial Lecture, 46th NFAIS Annual
Conference, Feb. 23, 2004
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Information Supply Chain
THE CONTEXT

• A simple information supply chain
• has been transformed into a complex information
  network

John J. Regazzi, Managing Director, Market
Development, Elsevier. The Battle for Mindshare
A battle beyond access and retrieval, 2004 Miles
Conrad Memorial Lecture, 46th NFAIS Annual
Conference, Feb. 23, 2004
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Information Supply Chain
THE CONTEXT
Information Supply Chain Today
OPEN ACCESS
AUTHORS
eBOOK, eJOURNALS PREPRINT SERVERS CONTENT
AGGREGATORS
PUBLISHERS
SECONDARY PUBLISHING
SYNDICATORS FACTIVA AGENTS
LOCAL SYSTEMS DDS, SILVER PLATTER
ONLINE VENDORS DIALOG, STN, LN
DOCUMENT DELIVERY SERVICES
NEW ONLINE PORTALS WEB PORTALS GOOGLE
INFORMATION INTERMEDIARIES
LIBRARIES
KNOWLEDGE MANAGEMENT SYSTEMS
NATIONAL/REGIONAL CONSORTIA
CORPORATE INFORMATION SERVICES
READERS
John J. Regazzi, Managing Director, Market
Development, Elsevier. The Battle for Mindshare
A battle beyond access and retrieval, 2004 Miles
Conrad Memorial Lecture, 46th NFAIS Annual
Conference, Feb. 23, 2004
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Summary

• Discussed your experience finding information,
  doing research
• Related this to Information Fluency
• Introduced library services
• Demonstrated advanced search techniques
• Showed strategy for finding full text

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Questions?Evaluations