The Iron Rule

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The Iron Rule

• Never do for others what they can do for
  themselves

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Technology Integration Coaching Program

• Day 4
• October 6, 2005

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Agenda

• Gallery walk
• Back at the site PLC at work
• Questioning
• Handheld computers
• Paraphrasing and questioning

• Coaching, consulting, modeling
• Information literacy
• Learner characteristics
• Reflection and evaluation

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Outcomes

• Coaches will use invitational stems while
  facilitating conversations about best practices.
• Coaches will expand their understanding of
  various learning styles, and develop strategies
  for better communication with each style.
• Coaches will learn basic handheld skills.

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Review of Norms
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What are the most common ways we communicate?
Visual Images
Spoken Word
Written Word
Body Language
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Other helpful techniques to foster communication
(both verbal and non-verbal)
Nod Your Head
Repeat the last word or two of the prior speaker
Maintain eye contact
Keep an open body position
Repeat a sentence or part of one
Make encouraging statements
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• 70 or all our communication efforts are
• misunderstood, misinterpreted, rejected,
  disliked, distorted, or not heard (in the same
  language, same culture)!

70
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Coaching requires frequent and high quality
communication with others

• A skilled coach
• must be a
• successful communicator

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The Goals of Effective Communication
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Communication is the process of sending and
receiving information among people
Feedback
SENDER
RECEIVER
sender
receiver
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All messages do not reach the receiver due to
distortion
Feedback
Sender
Receiver
Distortion
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What causes distortion or the barriers to
understanding/listening?

• Environment noise
• Preconceived notions/expectations
• Wordiness
• Attention span
• Physical hearing problem
• Speed of thought
• Perceptions
• Language
• Semantics
• Personal Interests
• Emotions
• Inflections

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How can we improve our listening skills?

• Eliminate distractions
• Concentrate
• Focus on the speaker
• Maintain an open mind
• Look for nonverbal cues
• Do not react to emotive words
• Ask questions
• Sit so you can see hear
• Avoid prejudices
• Take notes
• Ask for clarification

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Listeningthe other side of communication
Too many people see communication as merely
speaking.

• Messages must be received as well as sent.
• A good question to ask yourself is, are you
  really listening or simply waiting for your turn
  to talk?
• If you are thinking about your reply before the
  other person has finished, then you are not
  listening!

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How can we improve our listening facilitation
skills?
SUMMARIZING Pulling together the main points of
a speaker
PARAPHRASING Restating what another has said in
your own words
QUESTIONING Challenging participants to tackle
solve problems
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Paraphrasingtry it out!

• Use initial phrases such as
• In other words
• I gather that
• If I understand what you are saying
• What I hear you saying is
• Pardon my interruption, but let me see if I
  understand you correctly

• Paraphrasing is simply restating what another
  person has said in your own words. The best
  way to paraphrase is to listen carefully to what
  the other person is saying. Paraphrase often so
  you develop the habit of doing so. Practice
  some of the following techniques on your
  colleagues.

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Summarizingtry it out!

• Summarizing pulls important ideas, facts or data
  together to establish a basis for further
  discussion and/or review progress. The person
  summarizing must listen carefully in order to
  organize the information systematically. It is
  useful for emphasizing key points.

Try out these summarizing phrases If I
understand you correctly, your main concerns
are These seem to be the key ideas you have
expressed
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Questioninga critical coaching skill

• 1. Closed questions generally result in short
  yes/no or other one word answers. They should be
  used only when you want precise, quick answers.
  Otherwise, they inhibit thought.
• 2. Open-ended questions invite an actual
  explanation for a response. Questions that begin
  with how, what and why are typical.

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Practice your questioning skills

• Rephrase the following closed questions to make
  them open-ended
• Are you feeling tired now?
• Isnt today a nice day?
• Was the last activity useful?
• Is there anything bothering you?
• So everything is fine, then?

(Compare your answers with those in the notes
below)
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Other questioning techniques include

• Direct questions asked of a particular
  individual allows you to initiate control
  good for re-directing discussion from excessive
  talkers.
• Return questions puts the question back to the
  questioner or group What do you think about
  that?
• General overview questions used to initiate a
  discussion or set up a thoughtful exercise How
  would you respond to the situation?
• Hypothetical questions tests the responders
  problem-solving ability by posing a hypothetical
  situation If you had an unlimited budget, what
  would you fund?

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Ask yourself

• Which of the skills was most useful as you think
  about your role as a coach?
• Which was the easiest to employ?
• Which was the most difficult for you?

Write down three things you want to do to
improve your communication skills and practice
them Over the next few days
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Tech Tip of the Day

• Michelle Ostendorf

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Consulting, Collaborating, Coaching

• Planning
• Implementing
• Analysis/evaluation

Evaluation
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Consulting

• Guide to resources and information
• Link to best practices
• Sharing consultants expertise
• Provide multiple solutions
• Allow participant to select best
• Demonstrate or model

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Collaborating

• Co-development
• Co-responsibility
• Professional conversations
• Process
• Results
• Next steps
• Shared expertise
• Modeling

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Coaching

• Fostering self-analysis
• Facilitating revision based on reflection
• Facilitating collaboration and consulting among
  other staff
• Provide objective data
• Guide conversations about meaning of data

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Modeling

• Set up modeling experience
• Logistics
• Identify lesson outcomes
• Highlight specific strategies
• List potential issues and solutions
• Identify specific areas for feedback
• Face to face preferred

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Modeling

• Debrief modeling experience
• Broad discussion of outcomes and modifications
• Focus on strategies
• What worked?
• What needs to be changed?
• Focus on data collected
• What does it mean?
• Face to face necessary!

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Modeling

• Generate future plans
• Coach as teacher
• Participant teacher as implementer
• Build enthusiasm for future sessions
• Focus on content
• Encourage critical thinking and reflection
• Open-ended feedback
• Respect and appreciation

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Learner Characteristics

• Read Learner Characteristics extend-a-chart
• Identify possible mind styles for staff members

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Learner Characteristics

• Group by mind style
• As a group, identify preferred methods or
  strategies for
• Direct instruction
• Practice
• Handouts and resources
• Share with each other mind style to complete
  matrix

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Evaluation and Closure

• Reflective Journal
• Thinking about the probable learning styles of
  your participant teachers and the various roles
  you will play as a coach, how will you tailor
  your approach to the different teachers you work
  with?
• Thank your for completing an evaluation
• Friday, October 7 RCOE Conference Center

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Technology Integration Coaching Program

• Day 5
• October 7, 2005

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• Coaching is not about teaching the caterpillar
  how to fly, its about creating an opening for it
  to see the possibility.
• Paul Lefebvre

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Reminders

• Notes section of ePortfolio
• Coaching website
• http//www.ctap10.org/eettcoach/
• Agendas
• Handouts (coming soon)
• Presentations (coming soon)
• Resources

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Agenda

• Gallery walk
• Handheld computers
• District sharing Palm Springs
• Challenges and solutions
• Higher order thinking skills

• Tech tip
• Leadership self-assessment
• ILP needs analysis
• Action planning
• Evaluation and closure

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Outcomes

• Coaches will practice basic handheld skills.
• Coaches will identify potential challenges and
  possible solutions while implementing the EETT-C
  Coaching Program at their site.
• Coaches will develop an action plan and
  strategies to support implementation of the
  EETT-C Program at their site.

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Revisiting Challenges

• What are some challenges you might have to
  overcome in order to meet your goals?
• As a district?
• As a site?
• As a coach?

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Revisiting Challenges

• Identify top three challenges for your group
• Share out challenges
• Later today proposing solutions

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Student Showcases

• Dissemination of promising practices
• Home/school/community communication
• Local CUE
• State CUE
• NECC (San Diego)

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Tech Tip of the Day

• Leann Hoelscher

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Leadership Self-Assessment

• Directions
• Open self assessment form.doc
• Click check box next in appropriate column for
  each statement
• Save to desktop or My Documents
• Name district_Lastname_LSA_0905.doc
• Thumb to CTAP staff

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ILP Analysis

• Fishbowl
• District discussion
• What are the priority needs of participant
  teachers at your site?
• Develop an action plan for modeling specific
  strategies and tools most useful to participant
  teachers. Where appropriate, the action plan
  might include referrals to others with expertise
  at the site.

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Year at a Glance

• Coaching program due dates
• 10-day agenda handout
• Grant reporting deadlines
• Midyear report (7/1/05-12/31/05) due March 1,
  2006
• Annual report (7/1/05-8/31/06) due September 29,
  2006

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Action Planning

• Based on grant goals, grant implementation plans,
  and teacher ILPs, what are the next steps?
• Timeline
• Responsibilities
• Support

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Evaluation and Closure

• Formal evaluation
• State required data collection for CTAP
• Thursday, November 10
• RUSD Nutrition Center
• 6050 Industrial
• Riverside CA
• Wear your coaching shirt!!